1st line support engineer Work, Jobs in U.k (with Salaries)

1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
1st Line IT Support Engineer
Cascade Ltd —Norwich
- £27,040 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
12d
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
1st Line NOC Engineer, UK
IndigoTG —Magor
- Monday to Friday
- Remote
- Analysis skills
- Communication skills
- Time management
1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
1st Line Technical Support
Computors Limited —Wolverhampton
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
1st Line IT Support and Provisioning Engineer (TechBar)
Visionist Consulting —London
- Full-time
- Bar
- Windows
- Microsoft Office
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
5d
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
8d
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
1st Line IT Support and Provisioning Engineer (JML)
Visionist Consulting —London
- Full-time
- Presentation skills
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
IT Support Engineer
Vintage.com —Leeds
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Computer networking
- Warehouse experience
Quick apply
IT Engineer (1st/ 2nd Line Support)
CEMA LTD —Nottingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Windows
- SQL
- Free parking
Quick apply
2d
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
2d

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1st Line IT Support Engineer

Cardonet -
London

Apply Now

Job details

Benefits

Private medical insurance
Paid volunteer time
Referral programme

Qualifications

Customer service
Microsoft Exchange
Technical support
IT support
SharePoint
Communication skills
Active Directory

Full job description

Be in the heart of IT! Come and join an exciting, motivating and super friendly IT Company!

Cardonet has been providing personalised IT support to variety of business since 1999 and we are proud to work with some very well-known companies, each with different needs and priorities. No one day will be the same!

Due to our continued growth, we need you to join our team and help us deliver superb support. The role lends a more experienced and knowledgeable element to day-to-day support.

As a 1st Line IT Support Engineer, you will provide us with the ability to deliver quality technical support to our clients in a timely manner. This requires knowledge of both the software and hardware we support, as well as impeccable communications skills and reliability. You will be our ambassador and the first point of contact for many of our customers.

Your working hours will be Monday to Friday 08.30 – 17.30, with occasional out of hours on-call duties.

Your Responsibilities

Reporting to the 1st Line Team Leader, you will be responsible for:

Providing an excellent customer experience at all times.
Provide support to a variety of Cardonet’s clients.
Accurately keeping tickets up to date, informative and clear.
Escalating as and when required using internal guidelines.
Managing client expectations and prioritizing issues.
Liaising with partners and third parties to resolve customer issues.
Fixing clients technical issues.

Your Attributes

Are passionate about technology.
Have previous relevant experience providing IT support.
You would be comfortable with a variety of technology from MS Exchange, Active Directory and O365, to servers, VLANS and some virtual machines.
Working knowledge of SharePoint and Lync.
Really enjoy helping others and providing superb customer service.
Excellent spoken and written communication skills.
Good prioritisation, organisation and troubleshooting skills.
Can work calmly in a busy, fast-paced environment.
Can ensure a clear DBS check.

The Package

Competitive salary (dependent on your experience)
Private Medical Insurance.
Part of a happy team that is focused on providing great support.
Exposure to multiple clients and technology.
A mobile phone allowance.
Variety of team events.
An employee referral bonus.
Paid time to volunteer for charity work or take part in not for profit activities
Anniversary rewards
Professional development and training

This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence.

Cardonet is an equal opportunities employer.

Apply Now

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