First line support / helpdesk engineer hybrid Work, Jobs in Uckfield Central, Esx (with Salaries)

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills

Check out these similar jobs

Based on your search for first line support / helpdesk engineer hybrid jobs.

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.
IT Service Desk Engineer
DJH —London
Support user account administration, password resets and access requests within Microsoft 365 and Active Directory.
Quick apply

I want to receive the latest job alerts for first line support / helpdesk engineer hybrid in uckfield central, esx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

first line support / helpdesk engineer hybrid jobs near uckfield central, esx

Helpdesk Engineer jobs in Abingdon

Helpdesk Engineer jobs in Nottingham

Helpdesk Engineer jobs in Luton

Software Engineer jobs in London

Helpdesk Engineer jobs in Bridgend

Electronics Engineer jobs in London

First Line Support / Helpdesk Engineer - Hybrid

Uptime Solutions -
Crawley

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Technical support incident logging
Customer support
Application support
Communication skills

Full job description

Date Opened 05/16/2025
Job Type Full time
Industry Technology
City Crawley
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH11

Job Description

First Line Support Engineer - Initially office-based and then Hybrid

What’s this role about?

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10.
- Office 365.
- Microsoft Office.
- Printers and Scanners.
- Various customer applications.
Basic administration of Windows Server 2016, 2019.
Network troubleshooting.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

What gets me the competitive edge?

Stand out from the pack with these things:

Passion for technology and self-development.
Experience working for a managed service provider.
Knowledge of Autotask RMM or PSA.

Apply Now

Refine Your Search

first line support / helpdesk engineer hybrid jobs in uckfield central, esx

First Line Support / Helpdesk Engineer - Hybrid

Check out these similar jobs

I want to receive the latest job alerts for first line support / helpdesk engineer hybrid in uckfield central, esx

Explore jobs in more locations

Job Description

Jobseeker tools

Employer Tools

Browse

Stay Connected