The Post
You will be based within the Faculty of Heath Sciences and Sport as part of the wider Student and Faculty Operations grouping which brings together faculty-based professional services teams and related central services.
You will act as a first point of contact for staff and students, deliver a range of tasks relating to the administration of academic programmes and other Faculty activities, support the student experience, and assist academic staff, students and professional service colleagues.
You will demonstrate strong communication, organisational and administrative skills and support the day-to-day running of a busy office. An interest in supporting the student community is essential, as is the ability to work flexibly as part of a team and to prioritise responsibilities within a busy working environment.
Your application of processes and procedures and use of systems will be efficient, effective and customer focused and you will ensure compliance with University regulations and, where appropriate, the requirements of external accrediting bodies.
You will work closely with colleagues across the Faculty as well as others within central professional services teams including Student Administration, Academic Registry, and Student Support Services.
Informal enquiries should be made to Lyana Macinnes, Operations Manager – 01786 466279.
Description of Duties
- Provide administrative support across a range of academic programmes and activities
- Assist in gathering and compiling data
- Support the delivery of faculty teaching and examination activities
- Support committees, working groups and other meetings, as required
- Monitor student attendance and engagement
- Assist preparations for internal external quality assurance purposes
- Assist with a range of financial tasks
- General office operations
- Assist with recruitment, conversion, and induction activities
- Handle confidential information with discretion, adhere to university policies, and maintain high ethical standards in all administrative tasks
- Ensure module and programme information is accurate across all platforms
- Maintain good working relationships with key contacts to help improve service levels
For a full description of duties and essential/desirable criteria please see attachment.
Essential Criteria
Qualifications
- Educated to a minimum of HNC/HND level, or equivalent qualifications or equivalent professional experience
Communication
- Communicating verbally and in writing
- Listening actively
Organisation and business planning
- Multitasking and adaptability
- Responding to customer requirements
Data Analysis
Digital
- Utilising software to enable delivery
Interpersonal
- Collaborating and working as a team
- Delivering customer service
- Maintaining good relationships
Judgement
- Identifying and resolving routine administrative issues
Additional Information
Full time
Open ended
The closing date for applications is midnight on Wednesday 26 August 2026.
The University will pay a supplement per annum pro rata with effect from 01 November 2025, to align with the Real Living Wage (RLW) which equates to £25,178 p.a. This RLW supplement will be reviewed annually to take account of future increases and RLW rates.
There is an expectation that work will be undertaken in the UK.
This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.
The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.
About Us
As part of the Student, Academic, and Corporate Services (SACS) Directorate, Student and Faculty Operations (SFO) has a remit to design, lead and deliver an informed, effective, and integrated professional service for the academic faculties, which in turn will benefit both the staff and student experience. SFO delivery ranges from strategic level support and resource planning and management for Deans, to the breadth and depth of the administration and technical service of learning, teaching and research in faculties, and the fluent management of the Student Administration lifecycle from enrolment to graduation.
Sport
The University of Stirling is Scotland’s University for Sporting Excellence and has an international reputation for sport, achieved through research excellence, innovative teaching programmes, coaching expertise and world-class sports facilities and services. The Faculty of Health Sciences and Sport is at the heart of the University’s strategic commitment towards sport and in recent years has seen significant investment in both staff and new sports science facilities.
We are ranked in the top ten in the UK for the quality of its sports research (Research Excellence Framework 2014), with 76% of research outputs classed as of international standard. Research spans a wide range of subjects, collectively grouped under two key areas: Physiology, Exercise and Nutrition; and Sport Social Sciences. The former includes; muscle anabolism; nutrition; obesity and neuromuscular function in sport performance, health and disease, while the latter includes; sport doping; psychology; sport coaching; finance and governance; policy and practice; monitoring and evaluation.
The University
The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe. Driven by our mission to be the difference, we are addressing real issues, providing solutions, and helping to shape society.
The University has more than 17,500 students globally and employs 1,500 staff, with more than 140 nationalities represented within our community. Our campus environment is ranked first in the UK and top 10 in the world, and our sports facilities rank first in the UK and second in the world (International Student Barometer 2024, wave two), reflecting our long-standing designation as Scotland’s University for Sporting Excellence.
We were shortlisted for University of the Year 2024 at the Times Higher Education Awards and are proud holders of a Silver institutional award from the Athena Swan Charter, in recognition of our commitment to advancing gender equality. We have an overall five-star rating in the QS Stars University Ratings and are ranked top 30 in the UK for postgraduate teaching and learning (Postgraduate Taught Experience Survey 2024). In recognition of our excellence in business education, we are accredited by AACSB International.
Eighty-seven per cent of our research has an outstanding or very considerable impact on society, with more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021), and we are ranked among the top 100 institutions in the world for our contribution to meeting 10 of the 17 UN Sustainable Development Goals. We have twice been recognised with a Queen's Anniversary Prize; for our Institute for Social Marketing and Health (2014) and our Institute of Aquaculture (2019).
Alongside partners, the University spearheads the £214 million Stirling and Clackmannanshire City Region Deal – which will deliver three major University-led projects: the National Aquaculture Technology and Innovation Hub, Scotland’s International Environment Centre, and the Intergenerational Living Innovation Hub. We are also a central partner in the Forth Valley University College Health Partnership.
www.stir.ac.uk @stiruni
Job Reference: FAC02135
