Airline manager Work, Jobs in United Kingdom (with Salaries)

Manager, Airport Services - London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Customer service
14d
Cabin Crew Base Manager
Cathay Pacific —London
- Microsoft Powerpoint
- Management
- Computer literacy
3d
Senior Customer Journey & CRM Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Analytics
- Annual leave
3d
Cargo Operations Manager - UK&I
Qatar Airways —London
1d
Head of Customer Service Experience (18-months)
British Airways —London
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
7h
Head of Airline Payments, EMEA & APAC
Sabre —Richmond
- Full-time
- Business development
- Annual leave
4d
Leadership & Talent Development Lead
British Airways —London
- Full-time
- Continuous improvement
- Training & development
- Leadership
Partnerships Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Project management
- Annual leave
4d
Proactive Customer Care Operational Delivery Manager
British Airways —London
- Full-time
- Analysis skills
- Bachelor's degree
- Business
11d
Lead Proactive Customer Care Operational Delivery Manager
British Airways —London
- Full-time
- Presentation skills
- Continuous improvement
- Travel
11d
Strategic Account Manager, Airlines
RELX —London
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Strategic Account Manager, Airlines
RELX Group —London
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Associate Director, Operations Transformation, Airline Industry, Operations Industry & Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Business development
- Team management
- Mentoring
Data Governance Lead
British Airways —London
- Full-time
11d
Senior Finance Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Team management
- Annual leave
13d
Commercial & Supply Chain Operations Manager
British Airways —Barry
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
General Manager, Flight Training, Operations & Maintenance (FTOM)
Skyborne Aviation Ltd —Cheltenham
- £140,000 - £150,000 a year
- Monday to Friday
- Management
- Continuous improvement
- In-person
- Free parking
- Annual leave
14d
Business Development Manager, Airlines
Ant Group —London
- English
- Business development
- Presentation skills
- Employee discount
Procurement Manager - Ground Handling
easyJet —Luton Airport
- Full-time
- Hybrid work
- Contracts
- Negotiation
- Annual leave
Floor Manager
British Airways ARC —London
- Weekend availability
- Bar
- Microsoft Excel
- Microsoft Outlook

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Manager, Airport Services - London LHR

American Airlines -
London

Apply Now

Job details

14 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Customer service
Stakeholder liaison
English
Microsoft Office Suite
Continuous improvement
Team management
Partnership building
Conflict management
Leadership
Project management experience
Communication skills
Operations leadership experience
Time management

Full job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is responsible for directing and coordinating airport operations at London Heathrow (LHR), ensuring the safe, reliable, and efficient delivery of services while providing an exceptional customer experience. The position leads operational performance, oversees vendor partners, and supports tactical decision-making in a fast-paced airport environment.
The role is a part of the Airport Operations team within our International Operations group. You’ll bring your leadership, operational management, and stakeholder engagement skills to help drive performance, safety, and service excellence at one of American Airlines' largest international stations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead daily airport operations and ensure the delivery of safe, reliable, and customer-focused service standards.
Manage operational performance metrics and partner with station and regional leadership to achieve business objectives.
Oversee vendor and ground handling partners, ensuring compliance with company policies, procedures, and service expectations.
Promote a strong safety culture by supporting workplace health and safety programs, conducting safety observations, and leading risk mitigation initiatives.
Ensure station compliance with all regulatory, corporate, and operational requirements, including internal and external audits.
Lead and coordinate responses to irregular operations, providing direction and support to operational teams and vendor partners.
Conduct team briefings and communicate operational, safety, and procedural updates.
Investigate and resolve customer service, operational, safety, and security-related issues.
Develop and implement continuous improvement initiatives to enhance operational efficiency and service delivery.
Monitor training compliance and coordinate recurrent and future training requirements to maintain station readiness.
Build strong relationships with airport authorities, government agencies, vendors, and internal stakeholders.
Represent American Airlines at airport, regional, and operational meetings and forums.
Support business planning activities and special projects as assigned.

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

Experience leading airport operations, airline operations, or a related operational environment.
Experience managing employees, contractors, or third-party service providers.
Demonstrated ability to lead teams in a fast-paced, customer-focused environment.
Experience managing operational performance and resolving complex operational issues.
Ability to prioritize multiple competing priorities and make sound operational decisions.

Preferred Qualifications - Education & Prior Job Experience

Previous airline or airport management experience.
Experience managing outsourced vendor relationships and service delivery agreements.
Experience leading safety, compliance, or operational improvement initiatives.
Project management experience.
Knowledge of international airport operations and regulatory requirements.

Skills, Licenses & Certifications

Strong leadership, coaching, and people management skills.
Excellent verbal and written communication skills in English.
Strong interpersonal and stakeholder management abilities.
Ability to manage conflict and influence positive outcomes.
Strong organizational, planning, and time management skills.
Ability to work independently and exercise sound judgment.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
Knowledge of airline operational processes and customer service standards.
Ability to obtain and maintain all required airport security clearances and airside access.
Valid driver’s license, if required for operational duties.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

airline manager jobs in united kingdom

Manager, Airport Services - London LHR

Cabin Crew Base Manager

Senior Customer Journey & CRM Manager

Cargo Operations Manager - UK&I

Head of Customer Service Experience (18-months)

Head of Airline Payments, EMEA & APAC

Leadership & Talent Development Lead

Partnerships Manager

Proactive Customer Care Operational Delivery Manager

Lead Proactive Customer Care Operational Delivery Manager

Strategic Account Manager, Airlines

Strategic Account Manager, Airlines

Associate Director, Operations Transformation, Airline Industry, Operations Industry & Domain Solutions, Technology & Transformation

Data Governance Lead

Senior Finance Manager

Commercial & Supply Chain Operations Manager

General Manager, Flight Training, Operations & Maintenance (FTOM)

Business Development Manager, Airlines

Procurement Manager - Ground Handling

Floor Manager

I want to receive the latest job alerts for airline manager in united kingdom

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Intro

Why you'll love this job

What you'll do

All you'll need for success

Feel free to be yourself at American

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