Technical support analyst Work, Jobs in United Kingdom (with Salaries)

2nd Line Customer Support Analyst (IRIS Financials)
IRIS —Remote
- Full-time
- Remote
- SQL
- Communication skills
- School
Data Support Analyst
Business Systems —Southwark
- £47,500 - £50,000 a year
- Full-time
- SQL
- AWS
- Annual leave
- Employee assistance programme
Quick apply
1d
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
IT Support Analyst
Magellan Aerospace —Wales
- Temporary
- Customer service
- Travel
- IT
- Free parking
Quick apply
13d
Cloud Services Support Analyst
Advanced Solutions International —Remote
- £35,000 - £45,000 a year
- Weekend availability
- Remote
- Azure
- SQL
- Analysis skills
- Annual leave
Technical Business Analyst (Network)
Megaport —Remote
- Full-time
- Remote
- English
- Computer networking
- Communication skills
- Annual leave
Payroll Support Analyst - 2nd Line
IRIS —Remote
- Full-time
- Remote
- Human resources
- School
Oracle Technical Support Analyst
Gov Facilities Services —Sheffield
- £57,569.74 a year
- Full-time
- Hybrid work
- Oracle
- DevOps
- SQL
- Employee assistance programme
IT Support Analyst
Citco —Grand Cayman
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
5d
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
8d
IT Support Analyst (Out of Hours)
Norton Rose Fulbright —Newcastle upon Tyne
- 12 hour shift
- Remote
- Azure
- Windows
- Microsoft Office
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
5d
Technical Support Analyst
Atcore —Burnham
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
- Life insurance
Quick apply
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
2d
Platform Support Analyst
Entain —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- DevOps
- Administrative experience
- AWS
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Technical Support Analyst
G-Research —London
- Bar
- Azure
- Microsoft Outlook
- Annual leave

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technical support analyst jobs near united kingdom

2nd Line Customer Support Analyst (IRIS Financials)

IRIS -
Remote

Apply Now

Job details

Full-time

Qualifications

Technical support
SQL
User acceptance testing
Communication skills

Full job description

We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers.

You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams to ensure issues are resolved efficiently and professionally.

What you’ll be doing

Investigating and resolving escalated customer queries
Supporting customers across IRIS Financials products
Working with internal teams to resolve technical issues
Contributing to continuous improvement and knowledge sharing
Supporting UAT and product enhancements

What you’ll bring

Experience in a customer-facing or technical support role
Strong problem-solving and communication skills
Confidence working with software systems
SQL or financial system exposure (desirable but not essential)
A passion for delivering great customer experiences

If you’re looking to develop your career within a fast paced SaaS environment, this is a fantastic opportunity.

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

INDMED

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

Email: [email protected]

Phone: 0344 815 5500

Apply Now

Refine Your Search

technical support analyst jobs in united kingdom

2nd Line Customer Support Analyst (IRIS Financials)

Data Support Analyst

Second Line Technical Support Analyst

Graduate Technical Support Analyst

IT Support Analyst

Cloud Services Support Analyst

Technical Business Analyst (Network)

Payroll Support Analyst - 2nd Line

Oracle Technical Support Analyst

IT Support Analyst

IT Support Analyst

Junior Application Support Analyst

IT Support Analyst (Out of Hours)

Support Analyst

Technical Support Analyst

2nd Line Technical Support Analyst

End User Support Analyst

Platform Support Analyst

Onsite IT Support Analyst - 1st/2nd line

Technical Support Analyst

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