Senior technical support engineer Work, Jobs in Upminster, Gtl (with Salaries)

Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Senior Technical Support Engineer
DeepL —London
- Full-time
- Hybrid work
- Azure
- SQL
- Scripting
- Annual leave
- Flexible schedule
Technical Support Engineer
DoorDash USA —London
- Remote
- Salesforce
- Analysis skills
- Mentoring
Quick apply
1h
Fitch Group | AI and Agentic Senior Collaboration Engineer - Warsaw, Poland
Fitch Group —Warszawa, mazowieckie
- Hybrid work
- Azure
- AI
Senior IT Support Engineer (12 Month Fixed Term Contract)
IQUW Group —London
- Full-time
- Microsoft Excel
- Azure
- Microsoft Office
Lead Appointed Person Lifting Operations
Rainbird Crane Services Ltd —Basildon
- £75,000 - £100,000 a year
- Full-time
- Team management
- Driving
- Construction
Quick apply
13d
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- English
- In-person
- Annual leave
- Life insurance
Quick apply
8d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Annual leave
Quick apply
Staff Support Engineer
CircleCI —London
- £85,000 - £107,000 a year
- Remote
- Azure
- DevOps
- Master's degree
Quick apply
14d
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
2d
Senior Support Engineer
Snowflake —London
- Overtime
- Microsoft Office
- Organisational skills
- IT
Senior Support Services Engineer
Advania UK —London
- £50,000 - £60,000 a year
- Hybrid work
- Azure
- Microsoft Office
- Analysis skills
Senior IT Support Engineer
Allica Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- SharePoint
Senior Systems Engineer - Advanced SQL/Tier 2 Support
CSC (Corporation Service Company) —London
- Full-time
- Computer Science
- Data analysis skills
- Windows
Senior Technical Engineer
Howden Group Holdings —London
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
SENIOR ENGINEER
Laing O'Rourke —Tilbury
- Engineering
- IT
6d
IT SUPPORT ENGINEER (SECOND LINE), ASIA-PACIFIC
Adam Smith International —London
- Full-time
- Hybrid work
- SharePoint
Quick apply
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior IT Support Engineer
Trip.com Group —London
- Weekend availability
- Customer service
- English
- Bachelor's degree
ICT Senior Networking & Security Engineer
Great Ormond Street Hospital for Children —London
- £58,133 - £65,261 a year
- Full-time
- Computer literacy
- English
- Windows
2h

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Senior IT Support Engineer - UK - Hybrid

Brave -
London

Apply Now

Job details

£100,000 - £120,000 a year

Qualifications

Customer service
JavaScript
Organisational skills
GitHub
Mac OS
Linux
SaaS
AI
Communication skills

Full job description

Senior IT Support Engineer

Hybrid - London, UK - in office

About Brave

Brave is on a mission to protect the human right to privacy online. We've built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we're just getting started. Already over 120 million people have switched to Brave for a faster, more private web. Millions more switch every month.

The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what's true and what's not. Brave is fighting back. Join us!

Summary

As a Senior IT Support Engineer, you'll need to have excellent customer service, troubleshooting, and communication skills, as well as the ability to talk tech with employees at all levels.

The ideal candidate is passionate about learning new technologies and has the ability to work independently and self-motivate in a professional but fun environment. Remaining cool under pressure is essential.

About the team:

Our lean and dedicated technical team of 3 currently includes a VP of IT, a Staff IT engineer, and a Senior IT engineer. You will be the second Senior IT engineer, playing a key role in supporting our staff across the globe. This role is based out of the London office which regularly supports 20 employees.

Some of the responsibilities include:

Diagnose and solve complex software, hardware and networking issues including MacOS, Windows and Linux.
A/V Support using Brave Talk, in house and remote
User account management such as onboarding / offboarding staff members, modifying access permissions, periodic audits of access controls, and user credential management
Hardware and Software inventory control and purchasing and remote shipping
Creating clear and concise documentation in the form of runbooks, tutorials, technical tips, and knowledge based articles
Doing security reviews of our vendors and responding to customer security inquiries that relate to IT
Maintaining company asset management with Snipe-IT
Building workflows and automations to help streamline internal processes

Requirements

Experience implementing corporate security controls such as those required for SOC 2
Experience with Google Workspace Admin
Excellent customer service and communication skills, and the ability to talk tech with our staff at all levels (and ensure they understand what you're saying!)
Good working knowledge of Slack, GitHub, 1Password and many other SAAS tools
Understanding how to manage AI tooling such as Claude, Gemini and OpenAI
Strong working knowledge of macOS, Windows and Linux in an enterprise environment
Experience doing internal security audits
Demonstrate excellent organisational skills in both physical workspaces (e.g., cable management, equipment storage) and managing digital workflows, including task tracking and documentation

Compensation £100,000 - 120,000 GBP

Working at Brave

Industry-leader in privacy, with a research and engineering team that's innovating everyday to keep people safer online and beat Big Tech
Highly competitive salaries & benefits, and generous home-office stipends
Annual company wide get together, in fun locations
Welcoming, humble, ridiculously smart teammates, and a truly flat org structure
Opportunity to get in early at a hyper-growth company, and revolutionize the web
Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript?

Apply Now

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Senior IT Support Engineer - UK - Hybrid