Service delivery director Work, Jobs in Upminster, Gtl (with Salaries)

Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
5d
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Programme Leader - EAP - University of East London
Malvern International Plc —London
- £44,974.95 a year
- Full-time
- English
- Master's degree
- University
- Employee assistance programme
- Life insurance
Quick apply
Relational Support Coordinator
Kingdom overflow —Upminster
- £30,840 a year
- Full-time
- Working with children
- Mentoring
- In-person
- Free parking
Quick apply
Programme Leader - Business - University of East London
Malvern International Plc —London
- £44,974.95 a year
- Full-time
- English
- Master's degree
- University
- Employee assistance programme
- Life insurance
Quick apply
Head of Operations - Event Traffic & Crowd Management
The Last Mile —London
- £60,000 a year
- 12 hour shift
- Management
- Microsoft Office
- Supervising experience
Quick apply
Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,000 - £1,500 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Operations Manager
Online Lubricants Ltd —Barking and Dagenham
- Up to £45,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
6d
Director of Service Delivery
WPP —London
- Hybrid work
- Continuous improvement
- Contracts
- Leadership
4d
Team Leader - Strategic Sites
East Herts Council —Hertford
- £54,189 - £60,547 a year
- Leadership
- Communication skills
- Free parking
- Annual leave
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
Head of Delivery
UK Health Security Agency —London
- £70,797 - £85,436 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- IT
9d
Programme Leader - Heath Science - University of East London
Malvern International Plc —London
- £44,974.95 a year
- Full-time
- English
- Master's degree
- University
- Employee assistance programme
- Life insurance
Quick apply
Van Delivery Driver - Self Employed (Must be Owner Driver)
AGNES LOGISTICS LTD —Basildon
- Up to £190 a day
- Full-time
- Customer service
- Driving
Quick apply
10d
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Transformation Director
Royal Mail Group —London
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
- Annual leave
- Sick pay
3d
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
Area Supervisor
SBFM —Dagenham
- £27,500 a year
- Travel
- IT
- Communication skills
Director of Communications & Engagement
Home Office —London
- £120,000 - £150,000 a year
- Full-time
- Presentation skills
- Leadership
Associate Director of Estates and Facilities
Brunel University —London
- Up to £87,715 a year
- Full-time
- Hybrid work
- Maintenance
- University
- Continuous improvement
- Annual leave

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Operations Manager

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
From £70,000 a year
5 days ago

Benefits

On-site gym
Company pension
On-site parking

Qualifications

Management
Operations management
Maintenance
Electrical systems
Team management
Contracts
Leadership
Communication skills

Full job description

Operations Manager

Location: Brentwood Office

Reports to: Managing Director

The Role

Job Summary

The Operations Manager is responsible for overseeing all aspects of daily operations, ensuring that works (from small maintenance jobs to large-scale electrical installations) are executed efficiently, safely and profitably.

This role bridges technical expertise, team leadership, client management and strategical operational planning.

The Operations Manager ensures compliance with industry standards, optimises workforce performance, manages budgets, and fosters a culture of safety, accountability and continuous improvement.

Key Responsibilities

1. Operational Oversight and Contract Management

Plan, schedule and monitor all electrical contracts, including installations, repairs and preventative maintenance
Allocate resources efficiently, ensuring the right personnel, tools and materials are available for each contract
Tract Contract milestones, timelines and deliverables to ensure deadlines are met
Develop contingency plans to address delays, resource shortages or unexpected technical issues
Implement and maintain standard operating procedures for field and office operations

2. Leadership and Team Management

Manage and support Contract Managers in ensuring delivery of contracts
Lead, mentor and manage electricians, technicians, supervisors and support staff on all contracts
Conduct regular performance reviews and identify training needs to enhance skills and safety awareness
Foster a collaborative, accountable and results-driven working environment
Recruit, onboard and retain qualified staff to achieve operational needs
Promote professional development and career growth within the team

3. Quality Assurance and Safety Compliance

Ensure all electrical works comply with local and national electrical codes, safety regulations and Company y Policies
Implement and monitor strict safety protocols on all job sites
Conduct regular audits, inspections, risk assessments to prevent accidents and ensure quality standards
Investigate incidents, near misses or client complaints, implementing corrective measures as needed
Ensure the business is kept up to date in regulatory changes and industry best practices

4. Client and Stakeholder Relations

Serve as the primary point for clients regarding contract status, scheduling and technical advice
Maintain strong relationships with suppliers, subcontractors, regulators and other key stakeholders
Address client concerns promptly and professionally, ensuring customer satisfaction
Develop proposals, plans and progress reports for clients and Senior Management

5. Financial and Resource Management

Prepare and manage budgets, labour costs and materials procurement
Monitor contract profitability and operational costs, recommending cost saving initiatives
Approve purchase orders and invoices in line with Company policy
Analyse operational data and productivity metrics to identify areas for improvement
Contribute to strategic planning, forecasting and resource allocation for future contracts

6. Continuous Improvement

Identify opportunities to streamline operations, reduce waste and increase productivity
Introduce and implement new technologies, tools and systems to enhance contract efficiency
Foster a culture of innovation, accountability and operational excellence
Evaluate feedback from clients and team members to refine process and service delivery

7. Reporting and Documentation

Maintain accurate records of the contracts’ performance, budgets, safety reports and employee performance
Generate periodic reports for Senior Management on operational performance, challenges and opportunities
Ensure compliance with internal reporting standards, client documentation and regulatory requirements

Qualifications & Experience

Minimum 5-10 years’ experience in electrical services, contract and/or operations management
Strong commercial awareness and understanding of contract profitability
Electrical background with knowledge of electrical systems, installation, repair and maintenance practices (qualified electrician or equivalent industry experience)
Excellent leadership and exceptional team management skills
Proven experience managing multiple fast-paced contracts
Effective communication, client relation and stakeholder skills
Strong problem solving, decision making and organisational expertise
Knowledge of Occupational Health and Safety Regulations

Key Competencies

Technical knowledge of electrical systems
Leadership and People Management
Contract planning and execution
Budgeting and financial oversight
Risk Assessment and Safety Compliance
Client relationship management
Strategic thinking and process improvement
Performance monitoring and KPI Analysis

Pay: From £70,000.00 per year

Benefits:

Company pension
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service delivery director jobs in upminster, gtl

Operations Manager

Senior Programme & Service Delivery Directors

Programme Leader - EAP - University of East London

Relational Support Coordinator

Programme Leader - Business - University of East London

Head of Operations - Event Traffic & Crowd Management

Programme & Service Delivery Directors

Operations Manager

Director of Service Delivery

Team Leader - Strategic Sites

Head Of Operations

Head of Delivery

Programme Leader - Heath Science - University of East London

Van Delivery Driver - Self Employed (Must be Owner Driver)

Global Managing Director - Consumer

Customer Service Transformation Director

Head of Customer Value

Area Supervisor

Director of Communications & Engagement

Associate Director of Estates and Facilities

I want to receive the latest job alerts for service delivery director in upminster, gtl

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