Mood London is a fast-growing fragrance house with the disrupting goal of being the UK’s no1 choice of fragrance for both Men & Women. Right now is the best time to join the Mood London team as we have rapid expansion plans allowing for fast track career progression & lucrative earnings.
POSITION BASICS
Location: On-site retail kiosk
Contract: Full-time, permanent (40 hours per week, 2 days off. We require availability every day of the week)
Reporting to: Retail Sales Leader
THE ROLE
This is a high-energy, customer-facing sales role in a fast-paced retail environment.
We’re looking for charismatic, confident Sales Executives who enjoy engaging with people, are comfortable selling face-to-face, and are motivated by commission and progression.
ABOUT YOU
You’ll thrive in this role if you:
- Are confident and charismatic when engaging with people
- Build rapport quickly and enjoy conversation
- Are motivated by targets, commission, and performance-based earnings
- Have resilience and adaptability in a fast-moving environment
- Are happy learning on the job and finding answers rather than waiting to be told
- Can handle being thrown in at the deep end and improving quickly
- Take pride in your personal presentation and have a sense of premium style
- Enjoy hitting goals and developing your skills
- Are a team player who contributes positively to the store culture
- Have a passion for fragrances (experience is a bonus but not essential — product knowledge is taught)
You don’t need prior fragrance experience — confidence, energy, resilience, and attitude matter most.
What You’ll Be Doing
- Proactively engaging customers and inviting them to explore our fragrances
- Selling confidently and professionally
- Building value through bundles and upsells
- Delivering a premium customer experience
- Working towards clear daily and weekly sales targets
- Maintaining high standards of presentation and cleanliness
- Taking feedback on board and improving quickly
This is not a passive retail role — energy and intent are essential.
Trial, Training & Onboarding
Our recruitment and onboarding process is deliberately hands-on and reflective of the environment.
We are a growing business going through change, trying new things, and improving as we go. This means:
- You may be expected to learn fast and self-serve at times
- Resilience, initiative, and adaptability are important
The process includes:
- Initial interview
- A paid trial shift at the kiosk
- Four-week Foundation Training Programme
During your first four weeks:
- You’ll receive regular coaching and feedback
- Your performance and progress will be reviewed closely
- You’ll be expected to show effort, improvement, and resilience
Successful completion of the Mood Foundation Programme is required to pass probation.
Salary & Reward
- Basic salary: Entry-level base
- Commission: Uncapped and performance-based
- Earning opportunity: Strong performers significantly increase earnings through commission
Commission is earned from day one and is a core part of how you’re rewarded.
This role suits people who want control over what they earn and are confident backing themselves.
Progression
Mood London is growing quickly.
Sales Executives who perform well can progress into:
- Senior Sales roles
- Retail Sales Leader positions
- Wider opportunities as the business expands
Progression is based on performance and attitude, and consistency - not length of service.
What we offer
- Uncapped commission structure
- Monthly performance bonuses
- Staff discounts on all products
- Ongoing skill development and training
- Clear career progression opportunities
- Team outings and special events
- Special gifts for top performers
- Direct communication with management — your voice is always heard
- A fun, energised, supportive workplace culture
We’re a vibrant, fast-paced team with big ambitions. If you thrive in a target-driven environment, enjoy engaging with people, and want real opportunity for growth and earnings, this is the place for you.
Job Types: Full-time, Permanent
Pay: From £23,000.00 per year
Benefits:
- Company events
- Employee discount
Ability to commute/relocate:
- Southampton SO15 1QF: reliably commute or plan to relocate before starting work (required)
Experience:
- Direct sales: 1 year (preferred)
- Face to face sales: 1 year (preferred)
Work authorisation:
Work Location: In person
