Bank Administrator Bands 2 to 5 at Royal Papworth Hospital NHS Foundation Trust
Looking for a flexible role that fits around your lifestyle?
Join the Royal Papworth Hospital NHS Foundation Trust Staff Bank and become part of a dedicated team supporting one of the UKs leading specialist cardiothoracic hospitals. We are recruiting enthusiastic, organised, and motivated individuals for a range of Bank Administrative roles at Bands 2 to 5 across our hospital and support services.
Whether you're starting your NHS career or bringing previous administrative experience, we offer opportunities across a variety of teams, giving you the chance to gain valuable experience while supporting the delivery of world-class patient care.
As a Bank Administrator, you will play a vital role in supporting colleagues, patients, and visitors by helping our services run smoothly, efficiently, and effectively.
Depending on your experience, skills, and the department you work in, your responsibilities may include:
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Providing high-quality administrative support to clinical and non-clinical teams across Royal Papworth Hospital.
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Acting as a first point of contact for patients, visitors, staff, and external organisations, responding to enquiries professionally and efficiently.
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Managing diaries, arranging meetings, booking rooms, and coordinating virtual meetings using Microsoft Teams and other digital platforms.
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Preparing correspondence, reports, presentations, meeting papers, and other documentation.
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Maintaining accurate electronic records and updating Trust systems in line with NHS and Trust policies.
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Using Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and other digital systems.
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Supporting service improvement initiatives, audits, data collection, and report preparation.
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Organising and prioritising workloads to meet the needs of busy departments and services.
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Assisting with patient administration processes, appointments, referrals, and clinic coordination where appropriate.
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Maintaining confidentiality and ensuring compliance with information governance, data protection, and Trust standards.
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Working collaboratively with multidisciplinary teams to support the delivery of outstanding patient care and excellent patient experience.
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.
The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
For a street view tour: https://royalpapworth.nhs.uk/virtual-tour
On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.
Ideally have knowledge of administrative systems and processes.
Must have GCSE passes in both English & Maths.
A range of work procedures and practices, predominantly routine.
Good keyboard skills including experience of using a range of Microsoft.
Office Applications Inc. Excel, PowerPoint and Word.
Good administrative skills.
Experience of supporting projects.
Able to store and manage data to produce reports and information useful for analysis and tracking progress to ensure effectiveness.
Good communication and interpersonal skills with the ability to be able to problem solve and use own initiative in prioritising own workload.
As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
