Retail operations manager Work, Jobs in Uttoxeter, Sts (with Salaries)

Security Operations Manager
Mitie —Wolstanton
- Weekend availability
- Continuous improvement
- Team management
- Travel
Operations Manager
TJX Europe —Walsall
- Weekends only
- Hospitality
- Analysis skills
- Leadership
- Employee discount
Facilities Manager
SC Johnson Professional —Denby
- Weekend availability
- Leadership
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
11d
Assistant Centre Manager
Protyre Autocare —Swadlincote
- £32,000 - £34,000 a year
- Full-time
- Management
- Customer service
- Driving
- Store discount
- Employee discount
Quick apply
9d
Operations Manager
Morrisons —Stoke-on-Trent
- Leadership
- Employee discount
Quick apply
Store Manager
Jollyes Pets —Derby
- £29,000 - £30,500 a year
- Full-time
- Customer service
- Retail management
Quick apply
Operations Manager
Decathlon UK —Nottingham
- Weekend availability
- Organisational skills
- Warehouse experience
- Employee discount

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Mobile Operations Support Manager
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Operations Manager
Mitie —Derby
Build and maintain strong relationships with customers, becoming a trusted operational partner. Working closely with clients, operational teams, and regional…
£40,000 a year

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Security Operations Manager

Mitie -
Wolstanton

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Childcare

Qualifications

Driving Licence
Continuous improvement
Team management
Leadership

Full job description

Security Operations Manager – Retail (Marks & Spencer Partnership)

Hours: Flexible – including evenings and weekends as required
Contract Type: Full-time

Job Overview

Fantastic opportunity to join the Mitie and Marks & Spencer family!

We are seeking a dynamic and results-driven Operations Manager to oversee retail operations across multiple Marks & Spencer stores. This is a key leadership role responsible for delivering operational excellence, driving performance, and ensuring the highest standards of customer service, compliance, and security across all locations.

As an Operations Manager, you will lead and support store teams, ensuring consistency in world class service delivery, strong stakeholder engagement, and achievement of key performance indicators (KPIs) and service level agreements (SLAs). You will play a crucial role in maintaining a safe, efficient, and customer-focused environment across all stores.

Mitie offers a comprehensive benefits package, including 20% M&S discount, Pension, Save As You Earn, Share Incentive Plans, MiDeals, Life Assurance, and Childcare Vouchers.

Main Duties & Responsibilities

Provide leadership and operational oversight across multiple retail stores.

Drive world class standards of customer service in line with Mitie and M&S values.

Manage and support store teams, ensuring performance, engagement, and development.

Monitor and improve operational performance against KPIs and SLAs.

Ensure full compliance with company policies, procedures, and regulatory requirements.

Oversee security operations, including loss prevention, incident management, and risk mitigation.

Build strong relationships with key stakeholders, including M&S leadership teams.

Conduct regular store visits, audits, and performance reviews.

Lead investigations into incidents, stock loss, and operational issues, implementing preventative measures.

Ensure effective resource planning, including staffing, scheduling, and contingency cover.

Promote a positive culture focused on safety, accountability, and continuous improvement.

Person Specification

✅ Proven experience in an Operations Manager or similar leadership role within retail or security.
✅ Strong leadership and team management skills.
✅ Excellent communication and stakeholder management abilities.
✅ Results-driven with a strong focus on performance and continuous improvement.
✅ Highly organised with strong attention to detail.
✅ Ability to work under pressure and manage multiple priorities.
✅ Commercial awareness and understanding of retail operations.
✅ Full UK driving licence and willingness to travel between sites.

Health & Safety Responsibilities

Ensure full compliance with all Mitie and Group Health & Safety policies.

Promote a strong safety culture across all stores.

Identify, assess, and mitigate risks within the operational environment.

Ensure all incidents, hazards, and near misses are reported and investigated.

Support training and development to ensure teams operate safely and effectively.

Why Join Us?

This is an exciting opportunity to take on a high-impact leadership role within a prestigious retail partnership. If you are a motivated and experienced Operations Manager looking to drive performance, lead teams, and make a real difference — we'd love to hear from you.

Join the Mitie and Marks & Spencer partnership today!

Apply Now

Refine Your Search

retail operations manager jobs in uttoxeter, sts

Security Operations Manager

Operations Manager

Facilities Manager

Assistant Centre Manager

Operations Manager

Store Manager

Operations Manager

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