Contact centre operator Work, Jobs in Uttoxeter (with Salaries)

Contact Centre Operator
R J Lifts Group Ltd —Stoke-on-Trent
- £23,978.76 - £28,089.10 a year
- Overtime
- Customer service
- English
- Data entry
Quick apply
1d
Service Centre Operator
Nuvoli Limited —Elford
- £26,230 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
Quick apply
5d
Healthcare Operations Assistant
Back2Fitness Physiotherapy —Walsall
- £24,420 - £30,000 a year
- Full-time
- In-person
- Care plans
- Office experience
Quick apply
Apprentice - Driver /Operator/ Maintainer - Location - East Anglia/North London/Derby
Harsco Rail —Eastwood
- Full-time
- Microsoft Outlook
- IT
- Communication skills
Quick apply
13d
Apprentice - Driver /Operator/ Maintainer - Location - East Sussex/Sussex/Wessex
Harsco Rail —Eastwood
- Full-time
- Microsoft Outlook
- IT
- Communication skills
Quick apply
13d
Export Customer Solutions Operator
Rhenus SE & Co. KG —Cannock
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
12d
Mental Health Practitioner (Nurse/SW/OT) Mental Health Helpline
Derbyshire Healthcare NHS Foundation Trust —Derby
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Travel
- Acute care
- Annual leave
- Employee assistance programme
5d
Head of Finance & Governance (Finance & Governance Manager)
Buxton Civic Association —Buxton
- £45,500 a year
- Part-time
- Hybrid work
- Accounting
- Organisational skills
- Leadership
- Free parking
Quick apply
8d
CNC Machinist
Moog Inc. —Wolverhampton
- Full-time
- Hybrid work
- In-person
- Annual leave

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[6798] Control Room Operator
National Highways —Nottingham
Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.
£36,262.50 - £37,762.50 a year
8d
Service Centre Operator
Nuvoli Limited —Elford
You will be a member of a growing team that manages incoming calls, emails and enquiries from our customers regarding their mobile or fixed telecoms estates.
£26,230 a year
Quick apply
5d

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contact centre operator jobs near uttoxeter

Contact Centre Operator

R J Lifts Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Full-time
£23,978.76 - £28,089.10 a year
1 day ago

Qualifications

Customer service
GCSE
English
Data entry
IT
Phone etiquette
Communication skills

Full job description

Contact Centre Operator

RJ Lifts Group is a Lift and Escalator maintenance company operating UK wide with a large network of engineers and technicians. We are based in Staffordshire and are looking for an Contact Centre Operator to work within our Breakdown Support Team.

This is an excellent opportunity to join this fast-growing well-respected lift services company and would suit someone open to develop there skills in Customer Service, with a positive attitude to develop relationships with our customer base, and delivering a excellent customer journey. Customer Service is Paramount to our Business.

Full training will be given to the successful candidate.

Job Type: Full-time

Hours: 42.5 hours per week; worked between Monday to Friday, 08:00AM - 17:00PM.

Holidays: 22 days + ALL UK Bank Holidays (30 days holiday)

We offer a range of fantastic benefits to our employees:

Overtime Opportunities
Annual Events
Company Phone
Training and Development Opportunities
We are an EOT, you will be part owner of a great company through a trust….
Shares of the Company after 12-months service, no other Lift Company offers this!!
Profit share, with a potential payment of up to £3,600 tax-free paid* subject to profit and performance. Please note this is amount is not capped and could be higher.
Leadership succession planning opportunities for those wanting to grow and develop at a fast growing Independent Employee Focused and Driven Company.

The main tasks are:

Providing a focused and friendly service to all customers when taking calls, emails, and assisting with queries and scheduling works. Being sure to follow GDPR and Protecting Data at all time via all communications.
Dispatching engineers to client sites, using our internal telematics systems. A good knowledge of the UK and Ireland for locations is beneficial.
Updating clients with updates, ETA's and daily reports.
Maintaining secure, efficient and accurate digital filing systems.
Taking messages where appropriate and ensuring these are recorded accurately and that SLA's met
Handling a range of enquiries from customers by both telephone and email and recording this accurately and ensuring all details are recorded accurately and correctly.
Updating our internal systems with diary events to trigger calls and appointments to customers and/or producing documents/correspondence as required as all our customers has a wide range of needs and requirements to for fill.
Maintaining an acceptable level of Industry and product knowledge by keeping up-to-date with developments across our business and customer network.

The ideal candidate would have the following skills;

Being able to work in a team
Patience
Ability to remain calm under pressure
Friendly and tactful personality
Knowledge of the UK, and ultimately an understanding of where Counties, Cities are within the United Kingdom
Good timekeeping
Open minded attitude
Being able to handle difficult situations
A commitment to providing good customer service
Excellent telephone manner
Strong written and oral communication skills
Attention to detail
Professional and responsible
Focused and self motivated
Patient and tactful
Enthusiastic team player
Keen to learn and progress
Strong IT skills
The ability to quickly and accurately enter information, produce documentation, and supply information
Good numeric skills and capable of multi-tasking
Looking to progress and build a career within a successful expanding organisation
Minimum of 4 GCSE’s at Grade C and above, to include English and Maths

Please apply with your CV.

Job Type: Full-time

Pay: £23,978.76-£28,089.10 per year

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

contact centre operator jobs in uttoxeter

Contact Centre Operator

Service Centre Operator

Healthcare Operations Assistant

Apprentice - Driver /Operator/ Maintainer - Location - East Anglia/North London/Derby

Apprentice - Driver /Operator/ Maintainer - Location - East Sussex/Sussex/Wessex

Export Customer Solutions Operator

Mental Health Practitioner (Nurse/SW/OT) Mental Health Helpline

Head of Finance & Governance (Finance & Governance Manager)

CNC Machinist

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