Guest environment expert Work, Jobs in Uxbridge, Gtl (with Salaries)

Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Guest Experience Expert Guest Service Associate Grosvenor Square
Marriott International, Inc —London
- Full-time
- Bar
- English
- Hotel
- Employee discount
- Referral programme
12d
Venue Host
Madera at Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
Golf Operations Assistant
Foxhills Club & Resort —Chertsey
- Part-time
- Customer service
- Hotel
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
8d
Meeting & Events Sales Coordinator
Crowne Plaza Gerrards Cross —Beaconsfield
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
12d
Guest Experience Expert - London Marriott Hotel Maida Vale
Marriott International, Inc —London
- £12.93 an hour
- Full-time
- Microsoft Outlook
- Hotel
- Hotel experience
- Employee discount
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Guest Experience Expert (Nights) - London Marriott Hotel Marble Arch
Marriott International, Inc —London
- £13.95 an hour
- Full-time
- Microsoft Outlook
- Java
- Hotel
- Employee discount
Assistant Front of House Manager
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
Guest Experience Expert - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £12.80 an hour
- Part-time
- Microsoft Outlook
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Yacht Charter Operations Assistant | Central London
Bespoke Crew —London
- £33,000 - £39,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
2d
General Manager
Green and Fortune —London
- £60,000 - £70,000 a year
- Weekend availability
- Hospitality
- Bar
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Assistant Human Resources Manager
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Golf Operations Assistant
Foxhills —Ottershaw
- Weekend availability
- Customer service
- Hotel
- Computer skills
- Free parking
- Employee assistance programme
8d
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
New Member & Sales Host
Virgin Active —London
- £2,808 a year
- Weekend availability
- Hospitality
- Sales
- Organisational skills
- Annual leave
- Employee discount
Receptionist
Stoke Place Hotel —Slough
- Part-time
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Partnerships Executive (FTC)
Cazoo —Richmond
- Hybrid work
- Microsoft Powerpoint
- Sales
- APIs
- Employee discount
- Referral programme
Guest Services Supervisor
Maybourne —London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Luggage Porter - Guest Arrival Expert
Marriott International, Inc —London
- Full-time
- Hotel
- Health & wellbeing programme
- Employee assistance programme
8d

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guest environment expert jobs near uxbridge, gtl

Guest Experience Manager, Pre-Opening - The St. Regis London

Marriott International, Inc -
London

Apply Now

Job details

Full-time

Benefits

Company pension
Canteen
Employee assistance programme
Private medical insurance
Sick pay

Qualifications

Guest relations
Guest services
Leadership
Communication skills
Hotel experience

Full job description

Additional Information
Job Number26066875
Job CategoryRooms & Guest Services Operations
Location37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YF
ScheduleFull Time
Located Remotely?N
Position Type Management

Guest Experience Manager

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’ — a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

As Guest Experience Manager, you will lead the delivery of exceptional service across the property, ensuring every guest journey is seamless, personalised and memorable. With a refined and guest‑centric approach, you will oversee lobby operations, manage service recovery and act as a key liaison between guests and hotel departments. Bringing strong experience in guest relations and intuitive leadership, you will set the tone for luxury service and elevate every touchpoint of the guest experience.

Key Responsibilities

Lead daily guest relations operations, ensuring seamless and personalized service
Manage the flow of guest inquiries and direct guests throughout the property with confidence and elegance
Support the resolution of service issues and ensure timely, thoughtful follow-up
Maintain high visibility in public areas during peak periods to anticipate guest needs
Implement and communicate guest recognition and loyalty programs
Conduct regular property inspections for appearance, safety, and staffing
Ensure compliance with brand standards, policies, and emergency protocols
Record and track guest feedback, comment cards, and satisfaction metrics
Empower and coach team members to deliver anticipatory and intuitive service
Handle guest complaints with diplomacy and resolve issues promptly
Collaborate with all departments to support property operations and guest satisfaction
Perform front desk duties during high-demand periods

Core Competencies

We are looking for a confident and emotionally intelligent leader who embodies the spirit of luxury hospitality. You should bring elegance, precision, and a deep understanding of guest service excellence. You should have:

Minimum 3 years of experience in guest relations or front-of-house leadership roles
Strong interpersonal and communication skills
Proven ability to lead, coach, and inspire a team
Calm and composed in high-pressure guest-facing situations
Knowledge of hotel operations, safety protocols, and service recovery best practices
Passion for creating memorable guest experiences in a luxury setting

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

Competitive salary designed to recognise excellence
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide

Career Development

Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes
Premium e-learning platform access
Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

Private Medical Insurance
Employee Assistance Programme
Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
Food & Beverage discounts across Marriott properties
Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

Award programmes celebrating exceptional performance
The Astor Awards
Distinctive Moments celebration
Long service awards
Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
Vibrant social calendar with team events and engagement activities
Terms and Conditions Apply

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest environment expert jobs in uxbridge, gtl

Guest Experience Manager, Pre-Opening - The St. Regis London

Guest Experience Expert Guest Service Associate Grosvenor Square

Venue Host

Golf Operations Assistant

Meeting & Events Sales Coordinator

Guest Experience Expert - London Marriott Hotel Maida Vale

UK Family Activities Manager

Guest Experience Expert (Nights) - London Marriott Hotel Marble Arch

Assistant Front of House Manager

Guest Experience Expert - London Marriott Hotel Regents Park

Yacht Charter Operations Assistant | Central London

General Manager

Assistant Human Resources Manager

Golf Operations Assistant

Guest Experience Agent, Pre-Opening - The St. Regis London

New Member & Sales Host

Receptionist

Partnerships Executive (FTC)

Guest Services Supervisor

Luggage Porter - Guest Arrival Expert

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