Housing officer Work, Jobs in Veryan, Con (with Salaries)

Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Supported Accommodation Officer
St Petrocs —Redruth
- £30,233 a year
- Weekend availability
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
11d
Service Charge Officer
LiveWest —Tuckingmill
- £31,300 - £34,800 a year
- Hybrid work
- Accounting
- Communication skills
- Annual leave
- Employee discount
8d

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Supported Accommodation Officer
St Petrocs —Redruth
Due to the nature of our work, you must also have a valid driving licence and access to a vehicle. We know that our staff are at their best when they feel…
£30,233 a year
Quick apply
11d
Deputy Manager
Parallel Independence Ltd —Plymouth
Relevant experience working with young people within residential care, supported accommodation, social care, or a similar setting. Pay: £37,443.00 per year.
£37,443 a year
Quick apply
14d

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housing officer jobs near veryan, con

Residential Liaison Officer

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Social housing experience
Client engagement
Complaint handling
Tenant engagement
Continuous improvement
Continuous improvement cycles oversight
Staff training
Customer interaction
Training & development

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are looking for a Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting 360 reviews, and educating site and contact centre staff on enhanced profiling and customer engagement. You will be responsible for pre-work meetings, mid-work reviews, and post-work auditing, ensuring effective communication and customer satisfaction throughout the process.

Key Responsibilities

Maintain positive customer engagement by assessing, improving, and implementing contact protocols and profiling processes.
Deliver a high-quality service to both the client and customers, ensuring respect for all individuals and meeting challenges.
Revise and implement systems and procedures to enhance engagement and customer experience in collaboration with management teams
Provide educational opportunities and experiential growth for administrative and trade staff, focusing on a customer-centric approach. Resolve customer objections, complaints, and site-based queries, managing resident perceptions and encouraging buy-in.
Visit customers in their homes to reassure and provide ongoing support.
Lead on CSR activities and social value programmes.
Collaborate with client RLOs and housing teams to manage safeguarding, tailored interventions, and non-access issues
Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Skills/Qualifications

Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Experience Required

Experience in a social housing environment, managing vulnerable customers and working on social housing planned/capital investment programmes.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

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housing officer jobs in veryan, con

Residential Liaison Officer

Supported Accommodation Officer

Service Charge Officer

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