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- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
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Area Operations Manager

Govia Thameslink Railway -
Selhurst

Apply Now

Job details

Permanent
10 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Childcare

Qualifications

Employee relations case handling
Stakeholder liaison
Transfer of Undertakings (Protection of Employment) Regulations 2006
Employee relations
Performance management
Team motivation leadership
Communication skills
Negotiation

Full job description

Salary:

Competitive along with great benefits
Location:

Train Crew Depot - Selhurst
Contract Type:

Permanent
Closing Date:

28 August 2026

Job Title - Area Operations Manager
Salary - Competitive along with great benefits
Location - Selhurst Train Crew Depot
Contract Type - Permanent
Closing date - Friday 28th August 2026

Get your career on track with a team where you can grow, belong, and make an impact from day one.

What You'll Do

The Area Operations Manager (AOM) role is responsible for ensuring the Daily Train Plan is delivered effectively and safely for the depots within their area by effectively leading and managing the Driver Managers in line with GTR's specific standards in safety, competence, performance, and customer service expectations. The AOM is expected to be a highly visible people-focused leader driving improved employee engagement and positive results.

Key Responsibilities include:

Drive team performance by ensuring that Driver Managers are effectively utilising the attendance procedure and other policies/procedures to effectively deal with all people issues including absence management, welfare, disciplines, grievances, and poor performance.
Work with key stakeholders to proactively identify and deliver improvements to train service performance.
Provide advice and guidance to depot managers on ER/TU issues to promote collaborative and positive relations
Lead, motivate and develop Driver Managers in their area to create an engaged and committed driver community who deliver for GTR's customers.

What You'll Bring

Appreciation of relevant legislation, industry standards and railway rules and regulations, including how the industry operates in relation to key stakeholders such as the DfT, ORR, Network Rail etc.
Significant experience of working in a railway operating environment.
Excellent verbal/written communication.
Good Negotiation skills.
Experience of safety management systems and compliance.

What We Can Offer You

At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:

Final salary pension
25 days holiday plus bank holidays
Healthcare
Free travel on GTR and sister groups for you and your family
75% off travel on other train operating companies for you, and leisure for your family
Discounted Oyster Card
Family-friendly policies, including maternity, paternity, adoption, and shared parental leave
Access to StarHub – our employee benefits platform offering discounts with a wide range of retailers and services
Career development and progression opportunities across the UK's largest rail networks
The opportunity to make a real difference to millions of customer journeys every year

How to Apply

Please attached a cover letter and CV detailing why you have applied for this role.

We look forward to hearing from you and exploring whether GTR could be your next career step.

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.

Refine Your Search

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Deputy Manager

Operations Assistant

PLAYBOX Manager

General Manager

I want to receive the latest job alerts for health & safety manager in waddon, gtl

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