Overview of the role
This role is broadly responsible for key functions and activities supporting and improving the day-to-day security posture of the King’s College London IT environment, based out of the King’s Service Centre (KSC) in Cornwall.
The role will support the Cyber Security team and wider service more generally, with a specific focus toward security investigations, forensics and vulnerability management, with other daily activities as laid out in the following descriptions.
Some travel may be required for meetings and training (predominately between KSC and university campuses in London).
Accountabilities & Responsibilities
You will be responsible for:
- Queue Management – day-to-day management of the security incident/service request queue in alignment with SLA, identifying recurring issues, inefficiencies and opportunities for process improvement.
- Security Incident Response & Digital Investigations – Providing timely analyst services to aid the technical investigation of security incidents. Establishing root causes, patterns and solutions for re-securing systems and networks.
- Threat Hunting & Protective Monitoring - Assisting with investigating alerts generated by security systems and raising incidents based on indicators of compromise. Supporting the optimisation of monitoring and alerting capabilities through identification of false positives, gaps in visibility and opportunities for enhanced detection.
- Vulnerability Assessment & Management – assist with and follow KSC vulnerability management processes. Regularly reporting upon and formally identifying key vulnerabilities, advising colleagues as necessary on remediation activities. Keeping proactively up to date with current & emerging threats and exploits which may impact on the KCL environment.
- Continuous Technical Improvement – assisting with ongoing development of King’s technical protection investments including but not limited IPS/IDS, firewalls and end user protections.
- Operational Improvement & Security Engineering Support – Participating in security operational activities including monitoring, incident response and on-call duties to identify opportunities for improvements in processes, detections, automation and security controls. Working with colleagues across Cyber Operations, Development and Governance, Risk and Compliance to support security enhancements, control effectiveness and compliance objectives.
- Availability to cover security on-call as required.
- Undertake such other duties within the scope of the post as may, from time to time, be assigned by the Cyber Security Operations or Cyber Security Development manager to ensure the Confidentiality, Integrity, Availability and more general effective operational running of the KCL environment.
(E) – Essential
(D) – Desirable
SFIA Responsibility Level 1 / 2
IISP Level 1 - 2:
- E2 – Secure Operations and Service Delivery
- E3 – Vulnerability Assessment
- 1 year+ real world technical security experience within a professional IT environment. (E)
- Knowledge of security related technologies such as firewalls, proxy servers, IPS/IDS, SIEM, endpoint protections. (E)
- Proactive interest in industry developments and cybersecurity solutions. (E)
- Excellent general IT skills and knowledge including contemporary Microsoft solutions, networking and/or applications. (E)
- Awareness of recognised cyber security standards, frameworks and best practices, including CES+, CIS Controls, NIST, NCSC guidance, ISO 27001 and ISO 42001. (D)
- ITIL awareness is essential, foundation or higher certification highly desirable. (D)
- Experience of investigation and remediation of security incidents. (D)
- Holds or is actively working towards a recognised security certification i.e. SSCP, CompTIA S+. (D)
-
Hybrid Working - Minimum of 5 days per month in the office
- 10% Performance related bonus
- 30 Days holiday and maximum of 8 public holidays (pro-rata)
- Sick pay
- 4 Discretionary Christmas Closure Days
- Contributory pension scheme
- Life Assurance cover
- Service time - 3 Volunteer days per year
- Free onsite parking & Bike racks
- Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements)
- Student Discount (access to Totum, Unidays & Student Beans)
- CycleScheme
- TechScheme
- Opportunities for formal training and professional certification
- Free access to Linkedin Learning
- Free access to Future Learn short courses
- Potential for internal promotion and advancement
We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed.
This is in line with King's College London (KCL).
King’s Service Centre is home to an innovative and forward thinking service team supporting the services of King’s College London University.
We've brought highly skilled career opportunities to Cornwall since 2015, through recruiting locally, investing in staff training and development, and Apprenticeships.
King’s Service Centre provides first-line support to the 50,000 strong King’s College London community of students, academics, researchers and professional staff – 24 hours a day, 7 days a week, 365 days a year.
Support provided includes;
- Estates & Facilities Service Desk
- IT Service Desk
- HR & Payroll Service Desk
- Residences Service Desk
- Student Service's Service Desk
- IT Technical support
- Business Operations
The roles available at King's Service Centre are varied, from Service Desk Analyst and Business Administrator, to Network Engineer or Project Manager.
For all our roles we are open to discussing the possibility of part time work, reduced hours, hybrid working and flexible start and finish times. Unfortunately, we cannot promise to agree to your original request, but we do promise not to judge you for asking and to consider the possibility.
