Client success manager Work, Jobs in Wakefield, Wyk (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
9d
Sales and Account Manager
Qubana —Wakefield
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Computer literacy
- Work from home
- Employee discount
Quick apply
13d
Client Services Manager
Ameresco —Leeds
- Full-time
- Hybrid work
- Customer service
- Team management
9d
Client Manager
TransUnion —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Time management
- Employee stock purchase plan
- Annual leave
13d
Client Manager
LexisNexis —Leeds
- Full-time
- Leadership
- Communication skills
- Time management
- Flexible schedule
Client Relationship Manager
QA Limited —Leeds
- CRM software
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Account Manager (PBSA/BTR)
UniHomes —Sheffield
- £40,000 - £55,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Employee discount
- Referral programme
Quick apply
Client Manager
RELX —Leeds
- Full-time
- Leadership
- Communication skills
- Time management
- Flexible schedule
Account Manager (Cyber)
ARO —Leeds
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
- Employee assistance programme
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- In-person
- Communication skills
Quick apply
Business Development Manager
Humnize —Sheffield
- £45,000 - £50,000 a year
- Hybrid work
- Business development
- Travel
- Communication skills
Customer Success Manager - Intellectual Property Software
Questel —Leeds
- Full-time
- Hybrid work
- Annual leave
- Flexible schedule
Quick apply
Customer Success Lead
Pharmacy2U —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Client Operations Executive - 9 Months FTC
HippoDigital —Leeds
- £32,000 a year
- Day shift
- Hybrid work
- Travel
- In-person
- Employee discount
9d
Customer Account Manager
Advanced Supply Chain —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Account Manager
BigChange —Leeds
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply
13d
Sales Executive (Owner segment), Leeds
Dalux —Leeds
- English
- Business development
- Communication skills
Sales Executive - Public Sector
Softcat —Leeds
- £26,250 a year
- Business development
- Communication skills
- School
- Flexible schedule

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Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

client success manager jobs in wakefield, wyk

Customer Success Manager

Customer Success Manager

Sales and Account Manager

Client Services Manager

Client Manager

Client Manager

Client Relationship Manager

Account Manager (PBSA/BTR)

Client Manager

Account Manager (Cyber)

Account Manager

Business Development Manager

Customer Success Manager - Intellectual Property Software

Customer Success Lead

Client Operations Executive - 9 Months FTC

Customer Account Manager

Account Manager

Customer Service Coordinator

Sales Executive (Owner segment), Leeds

Sales Executive - Public Sector

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