Customer experience manager Work, Jobs in Wakefield (with Salaries)

Assistant Store Manager
Footasylum —Wakefield
- Weekend availability
- Management
- Customer service
- Organisational skills
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Wakefield
- Full-time
- Management
- Bachelor's degree
- Leadership
Customer Service & Planning Manager
Grease Guru Ltd —Leeds
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
Customer Resolution Team Leader
Nexus Vehicle Rental —Pudsey
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
- Life insurance
Quick apply
Operations Manager
Aspens —Leeds
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Computer skills
- Leadership
- Annual leave
Deputy Manager
Iceland —Castleford
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Global Travel & Operations Manager
Equinox Group —Middleton Park
- From £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Life insurance
Quick apply
14d
Store Manager
Iceland —Wakefield
- £40,000 - £45,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
General Manager
Olleco —Wakefield
- Monday to Friday
- Hospitality
- Management
- Sales
- Employee assistance programme
Quick apply
Team Leader (Lates)
GXO Logistics —Wakefield
- Up to £34,874.12 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Management Trainee
Schuh —Leeds
- Full-time
- Management
- Customer service
- Supervising experience
- Relocation assistance
- Employee assistance programme
Service & Operations Manager - FTC
Minster Law —Wakefield
- £42,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Barista
Starbucks —Wakefield
- Weekend availability
- Store discount
- Employee assistance programme
Contracts Officer
YPO —Wakefield
- £41,771 - £45,091 a year
- Full-time
- Contracts
- Leadership
- Communication skills
- Free parking
- Annual leave
5d
Starbucks Manager
EG Group —Dewsbury
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Management
- Employee assistance programme
- Employee discount
Customer Relations Manager
Northern Trains —Sheffield
- £36,804 - £38,456 a year
- Weekend availability
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
5d
First Line Manager
TJX Europe —Wakefield
- Overtime
- Hospitality
- Leadership
- Employee discount
Change Communications Specialist
Yorkshire Housing —Leeds
- £38,439.98 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
13d
Area Manager
Amazon UK Services Ltd. —Wakefield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Padel Club Manager
Padel8 —Dewsbury
- Weekend availability
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
12d

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Assistant Store Manager

Footasylum -
Wakefield

Apply Now

Job details

Full-time

Qualifications

Management
Customer service
Assistant manager experience
Organisational skills
Communication skills

Full job description

Location: Wakefield, Trinity Walk

Contract: 40 hours - Full-Time

Description

We are looking for an Assistant Store Manager to join our team at our Wakefield Store. You will work closely with the Store Manager and the store team to deliver outstanding customer experiences and help drive sales performance. This is a hands-on role where you will support day-to-day operations, lead by example on the shop floor and ensure the store runs smoothly at all times.

The Assistant Store Manager will play a key part in coaching and developing colleagues, maintaining visual standards, managing stock and compliance, and supporting the Store Manager to deliver on targets. You will be confident working in a fast-paced retail environment and able to balance customer-facing duties with administration and people management responsibilities.

Key responsibilities:

Lead and motivate the store team to deliver excellent customer service and achieve sales targets.
Coach and develop colleagues through regular feedback, training and 1-2-1s to support their progression.
Support the Store Manager with daily operations including opening and closing procedures, cash handling and tills.
Ensure the shop floor is well presented, stocked and merchandised to brand standards.
Resolve customer queries and complaints professionally, ensuring a positive outcome for the customer and the business.
Assist with stock management, deliveries, stocktakes and inventory accuracy.
Contribute to planning rotas and resource allocation to meet business needs and peak trading periods.
Ensure compliance with company policies, health & safety and loss prevention procedures.

About you:

Passionate about retail and delivering a high standard of customer service.
Previous experience in retail, ideally with supervisory or assistant management responsibility.
Strong people management skills with the ability to coach and develop a team.
Confident working on the shop floor and handling customer enquiries.
Excellent communication and organisational skills with attention to detail.
Flexible approach to working hours, including weekends and bank holidays as required.
A proactive, positive attitude and the ability to work under pressure in a fast-paced environment.

Why join us?

We invest in our people and provide structured training and development to help colleagues grow. You will be supported with regular 1-2-1s, coaching and opportunities to progress within the business. We are committed to creating a positive, inclusive environment where every colleague can thrive.

Diversity:

We value diversity and are committed to building teams with a wide range of perspectives and experiences. We encourage applications from all sections of the community and strive to create an inclusive workplace where everyone is respected and supported.

Recruitment process:

We review applications individually and, if your application is shortlisted, we will invite you for a face-to-face interview to discuss the role and your suitability. We aim to make the process open, friendly and informative so you can learn about the opportunity and we can learn about you.

Footasylum is an equal opportunities employer. Please let us know if you require any reasonable adjustments for the recruitment process.

Apply Now

Refine Your Search

customer experience manager jobs in wakefield

Assistant Store Manager

Area Manager, Customer Fulfillment

Customer Service & Planning Manager

Customer Resolution Team Leader

Operations Manager

Deputy Manager

Global Travel & Operations Manager

Store Manager

General Manager

Team Leader (Lates)

Management Trainee

Service & Operations Manager - FTC

Barista

Contracts Officer

Starbucks Manager

Customer Relations Manager

First Line Manager

Change Communications Specialist

Area Manager

Padel Club Manager

I want to receive the latest job alerts for customer experience manager in wakefield

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