Client services manager Work, Jobs in Wales (with Salaries)

Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Senior EA & Business Services Manager
Vibe Recruit Limited —Swansea
- £45,000 a year
3d
Owner Experience Manager
Sykes Holiday Cottages —Bangor
- Up to £45,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
Quick apply
Relationship Manager (South Wales)
iamproperty & iamsold —Cardiff
- Up to £50,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Facilities Helpdesk Manager
CBRE —Newport
- Full-time
- Time management
Assistant Client Manager
Savills —Cardiff
- Organisational skills
- IT
- Communication skills
Client Services Assistant
Brave Bold Brilliant —Swansea
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Administrative experience
- Project management
- Work from home
Quick apply
4d
Sales Director
Willis Lease Finance Corporation —Bridgend
- Travel
Office Services Assistant
Blake Morgan —Cardiff
- Monday to Friday
- Organisational skills
Cydlynydd Grantiau Cyfleusterau i'r Anabl / DFG Co-Ordinator
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £29,064 - £31,022 a year
- Full-time
1d
Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- Human resources
Quick apply
Fleet Business Development Manager
Vertu Motors —Newport
- £40,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
Territory Business Manager
IQVIA —Newport
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
Regional Account Manager
SunbeltRentals —Cardiff
- Negotiation
- Annual leave
Quick apply
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills
1d
Key Account Manager
IQVIA —Cardiff
- Full-time
- Negotiation
- Life insurance
8d
Office Manager & Bookkeeper
Green Circle Aggregates & Concrete —Bridgend
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
Quick apply
Administrator
The Watches of Switzerland Group —Cardiff
- Part-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
Regional Executive
Recruit 121 FAS —Cardiff Bay
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
Quick apply
12h
New Business Executive
Convey365 —Newport
- £28,000 a year
- Sales
- Customer service
- Annual leave
- Sick pay
Quick apply

I want to receive the latest job alerts for client services manager in wales

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services manager jobs near wales

Client Services Manager

AFH Financial Group -
Cardiff

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount

Qualifications

Management
Supervising experience
Mentoring
Organisational skills
Financial services
Time management

Full job description

Client Services Manager

An opportunity to join AFH Wealth Management, one of the UK’s leading independent financial advisory and wealth management firms.

We are looking for those of you who wish to grow with us as a business and support our strong growth plans. This is a full-time, permanent opportunity and in return, you will receive a competitive salary and range of benefits. This position is based from our Cardiff office.

The purpose of this role is to oversee, and line manage a team of supervisors to ensure the delivery of high-quality support services to our Financial Advisers. Act as an escalation point for questions and queries across the team.

As our Client Services Manager, you will typically:

Be responsible for the overall management of the Client Services Team, ensuring a standardised approach is followed for all processes
Work closely with all Supervisors to achieve departmental goals
Hold regular 1:1’s with Financial Advisers to ensure the support they have meets their expectations
Ensure all administrative tasks, including client onboarding, policy administration and document management, are completed accurately and on time
Drive continuous process improvements highlight any process change recommendations to the relevant stakeholders for review
Track KPIs for the team and provide reports to senior management on team performance
Ensure compliance with FCA regulations and internal policies, addressing any risks or breaches.

What we are looking for in our ideal Client Services Manager:

Proven experience in a managerial position in financial services administration, preferably within an IFA firm
Ability to form positive relationships in a high-pressure environment
Proven management experience within a fast-paced industry
An understanding of FCA regulations and compliance requirements
Experience in supervising or mentoring a team, upskilling where necessary
Excellent organisational and time management skills
Strong interpersonal skills using clear and concise language in both written and verbal correspondence.

Benefits and Perks at AFH

Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.

Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties.

Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit.
Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service.
Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.
Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses.

To learn more about this opportunity and the culture of AFH Wealth Management, please visit our Careers website https://www.afhwm.co.uk/careers/ or if you have any queries, email the People Resourcing team via [email protected]. We look forward to hearing from you!

Apply Now

Refine Your Search

client services manager jobs in wales

Client Services Manager

Senior EA & Business Services Manager

Owner Experience Manager

Relationship Manager (South Wales)

Facilities Helpdesk Manager

Assistant Client Manager

Client Services Assistant

Sales Director

Office Services Assistant

Cydlynydd Grantiau Cyfleusterau i'r Anabl / DFG Co-Ordinator

Customer Service Representative II

Fleet Business Development Manager

Territory Business Manager

Regional Account Manager

Consultant, Client Success

Key Account Manager

Office Manager & Bookkeeper

Administrator

Regional Executive

New Business Executive

I want to receive the latest job alerts for client services manager in wales

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected