Hotel & accommodations guest services staff Work, Jobs in Wales (with Salaries)

Guest Services Associate
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
6d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Guest and Owner Relations Advisor (Part-time)
West Wales Holiday Cottages —Aberporth
- £13 an hour
- Part-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
6d
Hotel Receptionist
Lamphey Court Hotel & Spa —Pembroke
- From £13 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
Nights - Team Member
Premier Inn —Cardiff
- Up to £13.66 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
7d
Reception Team Member
Travelodge —Cardiff
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
7d
Night Receptionist
Ibis Cardiff Centre —Cardiff
- £12.71 an hour
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
Night Reception Team Member - Part Time
Travelodge —Cardiff
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
2d
Night Reception Team Member
Travelodge —Caernarfon
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
7d
Casual Spa Receptionist - The Parkgate Hotel
The Celtic Collection —Cardiff
- Hotel
- Guest services
- Resort
8d
Hotel Receptionist
THE IVY BUSH ROYAL HOTEL LIMITED —Carmarthen
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Free parking
- Flexitime
Quick apply
7d
Guest Service Team Member Front Office
NOVOTEL —Cardiff
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Spa Reservations Agent
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Supervisor(after training)- Bar, Waiting Staff / Hotel Receptionist
Castle Hotel Aberystwyth —Aberystwyth
- From £12.71 an hour
- Temporary
- Serving
- Hospitality
- Bar
- Flexible schedule
- Sick pay
Quick apply
3d
Guest Services Executive - Maternity Cover
The Celtic Collection —Saundersfoot
- £12.92 an hour
- Full-time
- Sales
- Microsoft Office
- Hotel
- Employee discount
6d
Hotel Team Member - Part Time
Travelodge —Cardiff
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
8d
Ground Floor - Team Member
Premier Inn —Llandudno
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
ZIP Nights - Team Member
Premier Inn —Cardiff
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
Reception Team Member - Part Time
Travelodge —Llanelli
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
14d

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hotel & accommodations guest services staff jobs near wales

Guest Services Associate

The Celtic Collection -
Cardiff

Apply Now

Job details

Full-time
£12.72 an hour

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Communication skills

Full job description

JOB TITLE – Guest Services Associate
DEPARTMENT – Front of House
CONTRACT TYPE - Full Time
RATE OF PAY - £12.72 per hour
HOURS – 37.5 hours
LOCATION – Westgate street, Cardiff CF10 1DA
ID –

OVERVIEW -
Join the ‘Greatest Story in Hospitality’ by becoming one of our Guest Services Associate ‘Hospitality Heroes’ based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE -
Excellent communication skills, a passion for hospitality, and a keen eye for detail
The go-to expertise for guest inquiries, providing accurate and helpful information across all outlets
Exceptional service skills towards guests and colleagues with professionalism and warmth
Experience in handling multiple tasks efficiently while ensuring attention to detail in every interaction
Excellent verbal and written communication skills, creating a seamless guest experience
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Be the first point of contact for guests via phone and email, delivering a warm and helpful service
Provide a personalised experience, ensuring every guest interaction feels special
Maintain an in-depth knowledge of The Celtic Collection and all its services to assist guests effectively
Work efficiently back of house, handling guest inquiries and requests with professionalism and attention to detail
BE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards
GROW WITH US -
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO -
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in wales

Guest Services Associate

Guest Relations Associate

Customer Services Associate

Guest and Owner Relations Advisor (Part-time)

Hotel Receptionist

Nights - Team Member

Reception Team Member

Night Receptionist

Night Reception Team Member - Part Time

Night Reception Team Member

Casual Spa Receptionist - The Parkgate Hotel

Hotel Receptionist

Guest Service Team Member Front Office

Spa Reservations Agent

Supervisor(after training)- Bar, Waiting Staff / Hotel Receptionist

Guest Services Executive - Maternity Cover

Hotel Team Member - Part Time

Ground Floor - Team Member

ZIP Nights - Team Member

Reception Team Member - Part Time

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