Patient services representative Work, Jobs in Wales (with Salaries)

Regional Engagement Officer
Optometry Wales —Wales
- £58,379 - £67,583 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
Quick apply
01 Operator
Convatec —Rhymney
- 8 hour shift
- Continuous improvement
Medical Receptionist
SpaMedica —Swansea
- £25,000 a year
- Full-time
- Front desk
- Employee discount
- Referral programme
Quick apply
4d
Lead Microbiologist
Convatec —Deeside
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
Revenue Assurance Officer - Customer Service
HCA Healthcare UK —Prestatyn
- £28,912 a year
- Full-time
- Computer literacy
- Computer skills
- Employee discount
1h
Senior Sterilization Validation Scientist - Microbiology & Sterilization
Convatec —Rhymney
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Continuous improvement
9d
Continuous Improvement Lead
Convatec —Rhymney
- Full-time
- Continuous improvement
- No degree
- Travel
General Manager
Kier Group —Cardiff
- Part-time
- Leadership
- Communication skills
- Flexible schedule
Territory Business Manager
IQVIA —Swansea
- Full-time
- Analysis skills
- Bachelor's degree
- Analytics
- Annual leave
Senior Business Development Executive D&M
PCI Pharma Services —Tredegar
- Weekend availability
- Up to 50% travel
- Customer service
- Computer literacy
Scientist I - Analytical Testing
Convatec —Deeside
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
13d
Optical Assistant
SpaMedica —Swansea
- £25,000 a year
- Full-time
- Inventory control
- Databases
- Patient care
- Employee discount
- Referral programme
Quick apply
4d
Senior Manager Biocompatibility
Convatec —Deeside
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Bachelor's degree
Warehouse Senior Operator
Convatec —Deeside
- 12 hour shift
Continuous Improvement Process Engineer
Convatec —Deeside
- Weekend availability
- PMP
- Engineering
- Continuous improvement
Pharmacist Manager
Well Pharmacy —Cardigan
- Up to £30 an hour
- Management
- Employee discount
Pharmacist
Well Pharmacy —Merthyr Tydfil
- Up to £32 an hour
- Monday to Friday
- Management
- Employee discount
Registered General Nurse
SpaMedica —Swansea
- £33,188 - £35,647 a year
- Full-time
- Medication administration
- Inventory control
- Patient care
- Employee discount
- Referral programme
Quick apply
4d
Senior Manager - Engineering
Convatec —Rhymney
- Full-time
- Engineering
- Continuous improvement
- Travel
Maintenance Technician
Convatec —Rhymney
- Weekend availability
- Continuous improvement
- Electrical Engineering

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Regional Engagement Officer

Optometry Wales
Wales

Quick apply

Job details

Permanent | Full-time
£58,379 - £67,583 a year

Qualifications

Driving Licence
Meeting coordination
Stakeholder collaboration
Optometry
Stakeholder liaison
Presentation skills
Stakeholder coordination
Partnership building
Relationship management
GOC
Public relations
Networking
Communication skills
Stakeholder management
Welsh

Full job description

Optometry Wales is seeking an experienced and motivated optometrist to join our team as a Regional Engagement Officer. This is a unique opportunity to play a key role in supporting and strengthening the delivery of NHS optometry services across Wales.

Working closely with Regional Optical Committees (ROCs), Local Health Boards, contractors, performers and stakeholders, you will help drive engagement, collaboration and service improvement across the profession. You will act as a key link between optometry practices, health boards and national representatives, ensuring effective communication, problem-solving and implementation of NHS eye care initiatives.

This is a predominantly home-based role with regular travel throughout Wales and occasional evening meetings.

Key Responsibilities

Coordinate, attend and support the three Wales Regional Optical Committee meetings.
Build and maintain effective relationships between Regional Optical Committees and Local Health Boards.
Support ROC representatives attending meetings with Local Health Boards, Eye Care Collaborative Groups and other stakeholder forums.
Provide advice and support to committee members representing ROCs at external meetings.
Act as a primary contact for optometry practices across Wales, offering support and gathering feedback on local and national issues.
Work with contractors and stakeholders to identify barriers to service delivery and support solutions that improve access to NHS-funded optometry services.
Encourage engagement with new services, policy developments and contractual requirements.
Collaborate with Optometry Collaborative Leads to share best practice and provide professional support.
Assist with the planning and delivery of continuing professional development (CPD) activities regionally and nationally.
Contribute to the development of guidance documents, briefings, position papers and support materials for contractors and stakeholders.
Support communication, public affairs and stakeholder engagement activities, including engagement with Members of the Senedd and Members of Parliament.
Work collaboratively as part of the Optometry Wales team, providing support across the organisation when required.

About You

We are looking for an enthusiastic and knowledgeable professional who is passionate about the future of optometry in Wales and has the ability to engage effectively with a wide range of stakeholders.

Essential Requirements

Registered Optometrist with the General Optical Council (GOC).
Registered on the Wales Performers List.
Current or recent experience delivering WGOS 1 and WGOS 2 services in Wales following Contract Reform.
Member of the College of Optometrists.
Excellent verbal and written communication skills.
Strong networking, relationship-building and stakeholder engagement skills.
Good understanding of Optometry Contract Reform and the challenges facing optometry contractors in Wales.
Ability to work both independently and as part of a close-knit remote team.
Full UK driving licence and ability to travel throughout Wales.
Based in the UK.

Desirable Skills and Experience

Accredited and/or experienced in delivering WGOS 3, 4 or 5 services.
Experience as an Optometry Collaborative Lead or participation in collaborative groups.
Recent attendance at ROC meetings as a committee member or observer.
Welsh language skills.
Experience presenting to professional audiences.
Demonstrable ability to influence and engage senior stakeholders.
Based in Wales.

What We Offer

Opportunity to influence the future development of optometry services across Wales.
Flexible, primarily remote working arrangement.
Competitive salary aligned to NHS Wales Band 8a-8b.
Collaborative and supportive team environment.
Meaningful work that directly supports practitioners, patients and eye care services throughout Wales.

How to Apply

Please email your CV and a covering letter explaining your interest in the role to:

[email protected]

Closing Date: Thursday 20 August 2026

Optometry Wales welcomes applications from all suitably qualified candidates and is committed to creating an inclusive working environment.

Pay: £58,379.00-£67,583.00 per year

Work Location: Remote

Quick apply

Refine Your Search

patient services representative jobs in wales

Regional Engagement Officer

01 Operator

Medical Receptionist

Lead Microbiologist

Revenue Assurance Officer - Customer Service

Senior Sterilization Validation Scientist - Microbiology & Sterilization

Continuous Improvement Lead

General Manager

Territory Business Manager

Senior Business Development Executive D&M

Scientist I - Analytical Testing

Optical Assistant

Senior Manager Biocompatibility

Warehouse Senior Operator

Continuous Improvement Process Engineer

Pharmacist Manager

Pharmacist

Registered General Nurse

Senior Manager - Engineering

Maintenance Technician

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