Technical support occupations Work, Jobs in Wales (with Salaries)

IT Support Engineer - UK
Ever Nimble Ltd —Swansea
- £25,000 - £29,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee discount
Quick apply
Technician, Device Management and Support
Bucks County Community College —Newtown
- Full-time
- Windows
- Training & development
- Communication skills
- Free parking
- Annual leave
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
Entry Level Customer Support Analyst
Merit Software —Neyland
- Full-time
- Microsoft Word
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Technical Support
NoteMachine UK Ltd —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Computer literacy
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
4d
Critical Environment Technical Trainer
Microsoft —Newport
- £42,000 - £71,900 a year
- Full-time
- Project management
- Bachelor's degree
- Training & development
- Work from home
Trainee Consultant
ITAS —Mold
- £16,000 - £22,000 a month
- Full-time
- CRM software
- Analysis skills
- Computer networking
Operations Support
M Group —Rhyl
- £33,500 a year
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
PHSGroup —Caerphilly
- £26,666 a year
- No weekends
- Communication skills
- Time management
- Free parking
- Employee discount
Support Desk
ITAS —Mold
Product Support Apprentice Technician
Bangor University —Bangor
- £25,422 a year
- Monday to Friday
- English
- Analysis skills
- University
IT Support Technician
Excellence IT (UK) Ltd —Caerphilly
- £26,000 - £30,000 a year
- Full-time
- English
- In-person
- Free parking
- Store discount
Quick apply
2d
IT Support Helpdesk Engineer - Onsite
Karmic Synergy —Llandudno
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Google Suite
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
14d
EPOS & Hardware Client Support Specialist
DigiTickets —Neath
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Computer networking
- POS
- Restaurant
Quick apply
10d
Helpdesk Analyst
ivolve Care and Support —Swansea
- £25,000 - £27,000 a year
- Full-time
- SharePoint
- Communication skills
- Referral programme
8d
IT Support Technician
AllClear Travel Insurance —Cardiff
- £28,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Annual leave
- Employee discount
Quick apply
3d
Solutions Consultant
ITAS —Mold
Service Desk Technician
Exponential-e —Bridgend
- Maintenance
- Communication skills
- Referral programme
Quick apply
11d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
IT Service Desk Analyst
PHS Group —Caerphilly
- £26,666 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Employee discount

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IT Support Engineer - UK

Ever Nimble Ltd -
Swansea

Quick apply

Job details

Permanent
£25,000 - £29,000 a year

Benefits

Employee discount

Qualifications

Technical troubleshooting
Desktop support
Computer hardware
Customer support
Customer interaction
Communication skills

Full job description

Do you get IT?

Ever Nimble is excited to present an opportunity for an IT Support Engineer to join the Reactive Support team in our Swansea office. This is a great opportunity for individuals that are looking to gain more experience to join a forward-thinking and supportive company.

So, who are we? Ever Nimble was recently named Overall Partner of the Year (APAC) at Canalys Forums 2025, ranked No. 12 overall at the TechPartner Fast50 Awards, and previously named the #1 Fastest-Growing MSP globally and earned the title of MSP of The Year 2023! We have reached these amazing goals by doing IT a little differently. We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face-to-face or over the phone, as we really like to integrate into our customer's businesses to truly understand how they work. We excel at uniting teams, streamlining processes, and delivering reliable infrastructure solutions. Our presence spans Swansea (UK), Calgary (CAN), Melbourne (AUS) and our HQ located in Perth (AUS).

Our commitment lies in keeping our clients well-informed, effectively managing priorities, and executing tasks with the utmost care, pride, and ownership. We are in search of a candidate who will embrace our robust approach to customer support and align with our core values.

We also make sure that we are providing the same level of care and support to our internal teams. Ever Nimble officially became certified as a 'Great Place to Work' in 2022, and was named in Australia’s Best Workplaces™ in Technology for 2023.

Benefits and perks of being an EN Employee:

Great work environment and team;
Experienced tech experts to learn from;
Opportunities to grow and develop;
Staff discounts on IT Equipment purchased from https://store.evernimble.com;
Rewards and incentives for performance and training;
Opportunities to travel for work;
Paid birthday leave;
Generous Work From Anywhere allowance;
We support flexible working;
Regular social events.

About you:

2 years (minimum) of experience in IT support is required for this role;
Familiarity with hardware components including laptops, desktops, servers, storage devices, and network devices;
Ability to work independently and manage multiple tasks simultaneously;
Strong problem-solving skills and attention to detail;
Excellent communication skills, both verbal and written;
Ability to travel to client sites as needed (via company Uber account).

About the role:

As part of our award-winning support desk team, you’ll provide awesome first and second-line tech support to our incredible customers;
Support hardware equipment including laptops, desktops, servers, storage devices, and network devices;
Support a vast array of software across many industries;
Handle on-site visits for troubleshooting, maintenance, and repairs;
Escalate issues to Senior Technicians or vendors when necessary;
Maintain knowledge of the latest hardware and software trends and technologies.

Customer Service is key:

Customer confidence; we communicate with our clients in person and on the phone;
Ability to communicate effectively and efficiently, with the ability to provide advice to non-technically minded customers;
Work collaboratively;
Responding in a timely manner to service issues and requests;
Proactive problem-solver with attention to detail.

The tech you will be exposed to:

Halo PSA
Microsoft 365
Active Directory
Fortinet
Datto (RMM, DR, Networking)
Firewalls & Networking
Automation tools
All types of IT hardware

IT is our jam, and we pride ourselves on helping businesses thrive through honest and smart advice. And yes, often there are cupcakes involved. So, if you get IT and want to know more, click the Apply button.

Important: Applications must be from candidates living in or close to Swansea, Wales. This role will operate on a roster that includes weekend working (eg. Thursday - Monday or Friday - Tuesday).

Recruiters: We love your hustle, but please don’t contact us for now.

Company Overview

When we founded Ever Nimble, we set out to be an IT and Cyber Security company with a difference. Not only for our clients, but for our team too! We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face-to-face or over the phone, as we really like to integrate into our customer’s businesses to truly understand how they work. We’re always on the hunt for new talent to join the team!

Quick apply

Refine Your Search

technical support occupations jobs in wales

IT Support Engineer - UK

Technician, Device Management and Support

In-Service Support Co-Ordinator

Entry Level Customer Support Analyst

Technical Support

Critical Environment Technical Trainer

Trainee Consultant

Operations Support

IT Service Desk Analyst

Support Desk

Product Support Apprentice Technician

IT Support Technician

IT Support Helpdesk Engineer - Onsite

EPOS & Hardware Client Support Specialist

Helpdesk Analyst

IT Support Technician

Solutions Consultant

Service Desk Technician

Senior Service Desk Analyst

IT Service Desk Analyst

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