New business specialist Work, Jobs in Waltham, Ess (with Salaries)

Client Engagement Specialist, Newswires, EMEA
News Corp —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)
Arthur Branwell & Co Ltd —Epping
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Graduate/Entry Level Operations Specialist (Financial Advice)
Nova Wealth —London
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Flexible schedule
Quick apply
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)
L.E.K. Consulting —London
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
9d
National Police Chiefs' Council - Strategic Intelligence Researcher NKCC
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Marketing Communications Specialist - Qualcomm - Hammersmith, London - Contract role
Qualcomm —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Clinical Application Specialist - Sectra Medical
Sectra AB —Stevenage
- Sales
- Customer service
- Engineering
10d
Recording Participant (Expert)
Aloe Studios London —London
- £50 an hour
- Temporary
- Doctoral degree
- Engineering
- Public speaking
Quick apply
Practice Tutor Assessor - London Probation Service
HM Prison & Probation Service —London
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Travel
- Annual leave
- Employee discount
13d
Specialist, English Transcription, Theatrical & Episodic Content
Warner Bros. Discovery —London
- Full-time
- Hybrid work
- English
- Scripting
- Typing
National Police Chiefs Council - Performance Management Committee Coordinator
Metropolitan Police —London
- From £83,589 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
People Solutions Specialist - Europe/IMEA
Brown-Forman —London
- Customer service
- English
- Human resources
Customer Success Executive, Financial Services - EMEA
Oxford Economics —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
13d
Credit Controller
TLMC Ltd —London
- £33,000 - £36,000 a year
- Full-time
- Accounting
- In-person
- Annual leave
Quick apply
11d
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Financial services
- Communication skills
- Negotiation
- Annual leave
Investment Operations Specialist ( Multi-asset exposure)
Tether Operations Limited —London
- Full-time
- Remote
- Microsoft Excel
- English
- Bachelor's degree
Staffing & Consulting Specialist - Private Equity
Bain & Co. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply

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new business specialist jobs near waltham, ess

Client Engagement Specialist, Newswires, EMEA

News Corp -
London

Apply Now

Job details

Benefits

Annual leave
Employee discount
Referral programme

Qualifications

Sales
Salesforce
English
Bloomberg
Microsoft Office
Tableau
Project management
Organisational skills
Account management
Communication skills

Full job description

Under general supervision, the Client Engagement Specialist (CES) is responsible for managing all renewal aspects of the relationships with our Newswires customers in EMEA. The Client Engagement Specialist is responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive.

To this end the Client Engagement Specialist will need to liaise with DJ internal teams, particularly the Newswires Product, Technology and Partnerships team to ensure the clients business needs are being met consistently to support the renewal. Ultimately the Client Engagement Specialist must develop and drive successful renewals ensuring a strong revenue base for Dow Jones.

Success will be measured based on the retention rates of the Client Engagement Specialists assigned Newswires and Partnerships accounts.

Key Responsibilities:

Retention

Responsible for creating, owning and ensuring buy-in for the retention strategy for assigned Newswires accounts alongside both the Account Executive and your Newswires CES colleagues
Proactively provide a monthly or bi monthly clear picture to management and collaborating team highlighting high risk renewal accounts within the region and strategy/ideas to turnaround
Responsible for ensuring appropriate levels of customer training and product utilization by working with the Product Training Specialist team and monitoring internal Tableau reports - key accounts to be monitored monthly for usage increase/decrease.
Oversee the overall renewal lifecycle; from pricing and contracting alongside the Account Executive, to invoicing and client support, so customer concerns get addressed correctly and efficiently throughout the fiscal year
Support new sales into existing accounts to ensure maximum customer ROI with DJ
Learn and understand all of the Newswires delivery channels and partners, to be able to serve insightful advice to clients on best practices and utilisation of Dow Jones content via partners.
Create and adhere to SLA for client response
Understand and advocate for use of DJ suite of tools, to include NewsPlus and the full spectrum of associated newswires

Customer Knowledge

Know your customer including the development of good account understanding, business groups deriving value from DJ services, understanding the clients’ exposure to the financial markets and data sector, competitor solutions they are using and the client’s current and developing needs
Understand how your clients derive value from DJ services/products, know the people involved including decision makers within those groups.
Serve as a client conduit internally for feedback and competitive intelligence to DJ Product, Content & Marketing.

Lead Generation

Where possible identify opportunities for increased revenue within the set of accounts (up-selling and possibly cross-selling) and work with other members of the sales team to follow through on such opportunities.

The CES must maintain accurate and appropriate client records within the Company’s systems. The CES will communicate with clients mainly via telephone and email but also via face to face meetings in European financial centres.

Preferred Skills:

Min 2-4 years of proven success in client engagement, customer success or account management
Experience and interest in Financial Markets, Financial Technology, Asset Management, Trading is highly desirable.
Exceptional written and verbal communication skills
Proven ability to multi-task and adhere to tight deadlines in a fast-paced, collaborative environment
Excellent project management and organizational skills with a keen attention to detail
Proficient in Microsoft Office suite & Google Drive, Google templates, Google distribution lists.
Knowledge of Salesforce & Tableau desirable
Knowledge of Bloomberg, Factset and other Financial data systems is highly desirable
Additional European languages beyond English is desirable

Benefits

Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Education Benefits
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program

#LI - Hybrid

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area: Dow Jones - Global Business Operations

Job Category: Sales

Union Status:

Union role

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

Req ID: 53407

Apply Now

Refine Your Search

new business specialist jobs in waltham, ess

Client Engagement Specialist, Newswires, EMEA

Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)

Graduate/Entry Level Operations Specialist (Financial Advice)

People Enablement Specialist

London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)

National Police Chiefs' Council - Strategic Intelligence Researcher NKCC

People Operations Generalist

Marketing Communications Specialist - Qualcomm - Hammersmith, London - Contract role

Clinical Application Specialist - Sectra Medical

Recording Participant (Expert)

Practice Tutor Assessor - London Probation Service

Specialist, English Transcription, Theatrical & Episodic Content

National Police Chiefs Council - Performance Management Committee Coordinator

People Solutions Specialist - Europe/IMEA

Customer Success Executive, Financial Services - EMEA

Credit Controller

Customer Success Specialist

Collections Specialist

Investment Operations Specialist ( Multi-asset exposure)

Staffing & Consulting Specialist - Private Equity

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