Program leader Work, Jobs in Waltham, Ess (with Salaries)

Sea Logistics Reefer Customer Care Brokerage Specialist
Kuehne+Nagel —London
- Organisational skills
- Time management
- Employee assistance programme
Training & Development Officer
Banana Moon Day Nurseries —Waltham Abbey
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Training & development
- Communication skills
- Annual leave
- Employee discount
Quick apply
Executive Assistant to the CEO (Remote)
Percona —London
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
- Annual leave
- Flexible schedule
Chief of Staff to the Founder
Pixi Beauty —London
- From £90,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Anthropic Fellows Program, AI Safety & Security
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Flexible schedule
Assistant Editor
Clio —London
- £35,800 - £48,400 a year
- Full-time
- Remote
- Life insurance
Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Bachelor's degree
- Communication skills
- Flexible schedule
Part Time Sales Associate, Calvin Klein - Regent Street
Calvin Klein —London
- Part-time
- Communication skills
9d
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Schools Liaison Manager
Stemettes —Liverpool Street Station
- £33,944 - £36,250 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
Quick apply
9d
Account Executive
FedEx EU —Enfield
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
14d
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Flexible schedule
Workplace Experience Agent (Front of House & Virtual Support)
Latham & Watkins LLP —London
- Full-time
- Remote
- Spanish
- English
- Administrative experience
- Employee discount
Executive Assistant
SpinLaunch Inc. —London
- Full-time
- Remote
- Microsoft Powerpoint
- English
- Project management
Quick apply
L&D Program & Transformation Senior Manager
Boston Consulting Group —London
- Full-time
- Bachelor's degree
- Agile
- Training & development
Store Manager
Jollyes Pets —Enfield
- £30,000 - £34,000 a year
- Weekend availability
- Training & development
- Retail management
- Life insurance
Quick apply
Crematorium & Cemetery Manager
WesterleighGroup —London
- £52,000 - £60,000 a year
- Weekend availability
- Business development
- Team management
- Travel
- Free parking
- Employee discount
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Enfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Marketing Coordinator
Product Marketing Alliance —London
- £26,500 - £30,000 a year
- Full-time
- Remote
- Analytics
- Annual leave
- Work from home
Associate, Digital Banking - Small Business
Curinos Inc —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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Sea Logistics Reefer Customer Care Brokerage Specialist

Kuehne+Nagel -
London

Apply Now

Job details

Permanent

Benefits

Company pension
Employee assistance programme

Qualifications

Customer service call handling
Non-conformance investigation
Stakeholder collaboration
Stakeholder liaison
Logistics
Process improvement
Complaint handling
Organisational skills
Customer interaction
Root cause analysis
Supply chain customer service
Time management

Full job description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Sea Logistics Reefer Customer Care Brokerage Specialist to join us in London - Heathrow. You will be responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne+Nagel, as well as documenting and investigating any deviations from the expected level of service provided

How you create impact

Focus on improving customer satisfaction by delivering high quality services to be evidenced via our NPS customer thermometer
Ensure service excellence by leveraging a high level of forwarding and market knowledge
Monitor customer shipments in order to provide proactive updates to customers and to problem solve (by collaborating with other stake-holders) in anticipation of a customer complaint
Document, investigate and conduct root cause analysis on any deviations using our systems (TIP system / EQMS / CoreLog, NPS)
Manage tasks through Business Process Automation tools (BPA) and all related features such as task tags, utilise CCLD (CCL Dashboard)
Inclusion and transfer of customer requirements into our systems (including sold rates and other agreements) so that Operational Care Centres (OCCs) are clearly informed about deliverables
Field complaint calls and provide problem resolution in alignment with stakeholders

What we would like you to bring

Strong customer service orientation
Excellent organisational skills and strong interpersonal skills
Ability to work on own initiative and as part of a team
Problem solving skills
Good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines

What's in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Melania Montella

+49 30 4036371302

Apply Now

Refine Your Search

program leader jobs in waltham, ess

Sea Logistics Reefer Customer Care Brokerage Specialist

Training & Development Officer

Executive Assistant to the CEO (Remote)

Chief of Staff to the Founder

Anthropic Fellows Program, AI Safety & Security

Assistant Editor

Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)

Part Time Sales Associate, Calvin Klein - Regent Street

Residence Life Coordinator, First Year Focus - NYU London

Schools Liaison Manager

Account Executive

Anthropic Fellows Program

Workplace Experience Agent (Front of House & Virtual Support)

Executive Assistant

L&D Program & Transformation Senior Manager

Store Manager

Crematorium & Cemetery Manager

Employee Relations Manager, Employee Experience & Relations UK&IE

Marketing Coordinator

Associate, Digital Banking - Small Business

I want to receive the latest job alerts for program leader in waltham, ess

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