Associate director Work, Jobs in Waltham Abbey, Ess (with Salaries)

Research Manager/Associate Director - Client Success - Channel Performance
Ipsos —London
- £100,000 - £700,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
6d
Associate Director - Business Transformation
SHI International Corporation —London
- £120,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
10d
CMC Associate Director
Androlabs —London
- £85,000 - £108,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- IT
- Annual leave
Quick apply
Associate Director, FP&A
Bumble Inc. —London
- £70,000 - £90,000 a year
- Call to connect
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Annual leave
Quick apply
Design Director
StudioXAG —London
- £70,000 - £95,000 a year
- Overtime
- Hybrid work
- Mentoring
Quick apply
Associate Director of Partner Experience
Pattern —London
- Full-time
- Project management
- Team management
- Leadership
Associate Director, Credit Distribution
Shawbrook —London
- Full-time
- No degree
- Business
- Employee assistance programme
- Employee discount
Evaluation / Economist - Associate Director
Ipsos —London
- £500,000 - £750,000 a year
- Master's degree
- Contracts
- Business
- Annual leave
Senior Associate Director, Sr Product Marketing Development Manager
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Client Services Director
s360 Digital UK —London
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Project management
- In-person
- Leadership
- Health & wellbeing programme
- Relocation assistance
Quick apply
Senior Programme Managers
A.T.M Strategic Management Consulting —London
- £750 - £1,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Senior Manager/Associate Director
Access Partnership —London
- Remote
Project Manager - (Associate - Project Director Level)
Emerson Partners —London
- £80,000 - £110,000 a year
- Project management
Associate Director-Observer
Ipsos —Harrow
- Business development
- AI
- Analytics
- Annual leave
3h
Associate Director, Global Publications & Foundational Content
Novartis —London
- £67,900 - £126,100 a year
- Full-time
- Hybrid work
- Doctoral degree
- English
- Mentoring
13d
Global Account Director
Sovos Compliance —London
- From £250,000 a year
- Sales
- Salesforce
- Microsoft Office
- Life insurance
Quick apply
Associate Director, Delivery Lead - Content Innovation
Amazon.com —London
- Full-time
- Project management
- JavaScript
- Scripting
Associate Director / Associate Principal, Patient-centered Mixed Methods, Survey & Implementation Science Research
IQVIA —London
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Presentation skills
Associate Director - HR Governance
NielsenIQ —London
- £85,000 - £105,000 a year
- Full-time
- Hybrid work
- Human resources
- AI
- Leadership
- Employee assistance programme
Quick apply
6d
Interim People and Organisational Development Partner
Brunel University —London
- £45,990 - £59,043 a year
- Full-time
- Hybrid work
- University
- Human resources
- Training & development
- Annual leave
12d

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associate director jobs near waltham abbey, ess

Research Manager/Associate Director - Client Success - Channel Performance

Ipsos -
London

Apply Now

Job details

£100,000 - £700,000 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Powerpoint
Microsoft Word
Client engagement
Customer service
Mentoring junior staff
Business processes
Numeracy
Market research
Mentoring
Organisational skills
Market analysis and research experience
AI
Project management experience

Full job description

This role is all about client retention and delivering the “So What” – ultimately helping our clients succeed, whether that’s through Mystery Shopping, Audits, or other Channel Performance offers.

As a Research Manager, you would be the lead contact for the day to day execution of a portfolio of client programmes, typically ranging in size from £100k to £700k. You will work as a conduit in the team, supporting the learning and growth of the team while helping the Directors and Team Lead achieve strategic objectives.

You will be joining a team dedicated to working across a variety of cross-sector clients including retail, hospitality and telecommunication. We provide crucial data and insights to our clients to manage, monitor and improve all aspects of customer experience and operational performance.

This role can be offered at either the Research Manager/Associate Director level and on a hybrid basis with 3 days in our Milton Keynes/St Albans/London office and the rest from home.

Your Day to Day

These are the types of things you can expect to be doing during your day to day, although as Ipsos is a dynamic organisation, this may vary as different opportunities arise:

You will be part of a highly skilled Client Success team whose primary responsibility is ensuring retention and client satisfaction across our clients.
As part of this role, you will be responsible for ensuring that you are completing retain plans, managing programmes finances and operating as partners to your client contacts.
You will follow best practises across the team and identify where efficiencies and improvements in processes can be made.
You have responsibility for gauging your client’s needs and working with the Client Success Director to ensure they are resourced correctly.
You will be responsible for a portfolio, and its profitability, retention, and client satisfaction.
You may be called upon to mentor or guide more junior members of the team to support their development, or the needs of their clients.
In addition, you will take an active stance in your personal development to ensure that you are continually improving your skill set.
Along with the Head of Client Success and Client Success Directors, you will have responsibility for ensuring QBR standards are being met and creating ‘aha’ moments for clients beyond simple data provision.

Essential Criteria:

To be successful in this role you will need the following skills and experience:

Strong problem-solving skills
Experience of managing project finances and ensuring delivery within budget
Experience in the design and implementation of processes, including evaluating them to identify ongoing improvements
Project management skills - managing project cycles, coordinating teams and working to deadlines
Strong organisational skills - ability to work across multiple projects at the same time, demonstrating proactivity and flexibility
Highly numerate and comfortable working with numbers

Desirable Criteria:

These are the skills that would add value to the role but are not critical. If you have them, we’d love to hear about them:

Experience in Market Research or Mystery Shopping, running medium to large-scale research programmes
A passion for understanding people and market landscapes and a curious mind, which means that you are always asking “what does this mean for my client?”
You stay cool under pressure and contribute to our very positive team culture!
Experience in mystery shopping or pricing and promotion research projects.

Behaviours:

A successful candidate will demonstrate the following behaviours:

Analytical thinking
Resilience, flexibility and agility
Creative thinking
Motivation and self-awareness
Empathy and active listening
Curiosity and lifelong learning

Benefits:

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.

We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.

Ready to have an impact? Apply now!

Apply Now

Refine Your Search

associate director jobs in waltham abbey, ess

Research Manager/Associate Director - Client Success - Channel Performance

Associate Director - Business Transformation

CMC Associate Director

Associate Director, FP&A

Design Director

Associate Director of Partner Experience

Associate Director, Credit Distribution

Evaluation / Economist - Associate Director

Senior Associate Director, Sr Product Marketing Development Manager

Client Services Director

Senior Programme Managers

Senior Manager/Associate Director

Project Manager - (Associate - Project Director Level)

Associate Director-Observer

Associate Director, Global Publications & Foundational Content

Global Account Director

Associate Director, Delivery Lead - Content Innovation

Associate Director / Associate Principal, Patient-centered Mixed Methods, Survey & Implementation Science Research

Associate Director - HR Governance

Interim People and Organisational Development Partner

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