Associate agent Work, Jobs in Waltham Cross, Ess (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Enfield
- Full-time
- Customer service
- English
- Administrative experience
Sales Associate
TUMI —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House
Marriott International, Inc —London
- Part-time
- Customer service
- English
- Hotel
- Employee discount
13d
Shipping Associate
UPS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Real Estate Agent
Greystone Global —London
- £34,420.00 - £125,097.30 a year
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Leadership
- Work from home
- Employee stock ownership plan
Quick apply
5d
Luggage Porter - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- Customer service
- English
- Hotel
- Employee discount
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
Customer Operations Associate
Metaview —London
- Full-time
- Hybrid work
- SQL
- Communication skills
Junior Commercial Advisor
Verisure Services (UK) Limited —Potters Bar
- £3,800 - £6,000 a month
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
Research Associate
Imperial College London —South Kensington
- £43,863 - £57,582 a year
- Full-time
- Doctoral degree
- University
- Machine learning
Switchboard Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
14d
Butler Services Agent (PBX/Switchboard), Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
Sales Associate
Juno —London
- £25,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
At Your Service Agent Telephone Operator Full Time Park Lane
Marriott International, Inc —London
- Full-time
- Hotel
- Resort
- Employee discount
- Referral programme
13d
Real-Time Analyst
Foundever —Kingston upon Thames
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Annual leave
3d
Night Switchboard Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
12d
Member Services Associate
Travelzoo —London
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —London
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Enfield

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

associate agent jobs in waltham cross, ess

Delivery Station Liaison Agent

Sales Associate

Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House

Shipping Associate

Real Estate Agent

Luggage Porter - JW Marriott Grosvenor House

Guest Experience Agent, Pre-Opening - The St. Regis London

Reservations Agent, Pre-Opening - The St. Regis London

Customer Operations Associate

Junior Commercial Advisor

Legal Assistant / Client Support Analyst

Research Associate

Switchboard Agent, Pre-Opening - The St. Regis London

Butler Services Agent (PBX/Switchboard), Pre-Opening - The St. Regis London

Sales Associate

At Your Service Agent Telephone Operator Full Time Park Lane

Real-Time Analyst

Night Switchboard Agent, Pre-Opening - The St. Regis London

Member Services Associate

JUNIOR SALES CONSULTANT

I want to receive the latest job alerts for associate agent in waltham cross, ess

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