Service delivery director Work, Jobs in Walthamstow, Gtl (with Salaries)

Client Development Associate (Retail Media)
Epsilon —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Data Consultant Director
NTT Ltd —London
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Responsible Individual
Hatfield home and care —Watford
- From £500 a day
- Part-time
- Hybrid work
- Childcare
- Management
- In-person
Quick apply
Director of Oversight
Motability Foundation —Harlow
- £125,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
5d
Responsible Individual
CCK consultancy —London
- From £300 a day
- Part-time
- Management
- In-person
- Leadership
Quick apply
Director, End User Services
Compass Pathways —London
- £210,000 - £260,000 a year
- Remote
- Sales
- Bachelor's degree
- Continuous improvement
Quick apply
VP, Customer Experience
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply
Centre Manager (BC)
TCHC Group —Basildon
- £37,000 - £42,000 a year
- Administrative experience
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
12d
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
Team Leader - Strategic Sites
East Herts Council —Hertford
- £54,189 - £60,547 a year
- Leadership
- Communication skills
- Free parking
- Annual leave
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
SVP, Client Delivery (EMEA)
Accommodations Plus International —London
- Full-time
- Remote
- Sales
- Marketing
- Analysis skills
Quick apply
CAFM Director
Equans —London
- Full-time
- Annual leave
- Employee assistance programme
Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe
Connor Consulting —London
- Full-time
- Remote
- PMP
- Project management
- No degree
Quick apply
Global Service Delivery Manager – Client Services
Deutsche Bank —London
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Employee discount
12d
Service Delivery Manager
Centellic —London
- Full-time
- Hybrid work
- Maintenance
- IT
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
Operations Manager (Delivery and Schemes)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
4d
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Clinical Compliance Lead
Communitas Clinics —South East London
- From £45,000 a year
- Full-time
- Hybrid work
- Anatomy knowledge
- Travel
- Patient care
Quick apply
Associate Director Corporate Security
UnitedHealth Group —London
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills

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Client Development Associate (Retail Media)

Epsilon -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Presentation skills
Communication skills

Full job description

Overview
London (4 days per week in office) • UK travel to retailer offices as needed

Epsilon is offering an outstanding opportunity to work with some of the most inquisitive people in retail media and supporting some of the UK's biggest retailers. We are looking for a diligent Client Success Associate to support our Retail Media clients. You'll assist the Client Lead and the client team by coordinating delivery and keeping day-to-day tasks on track. You will also help drive commercial growth and product adoption onsite, offsite, and through features for our retail clients. Reporting and operational foundations will be carried out consistently and accurately.

Reporting & collaboration

You'll report directly to the lead of Client Services and support the wider Retail Media Client team. You'll partner closely with internal teams (e.g., Sales, Ops, Tech, Analytics, Creative) to support planning, delivery, reporting and issue resolution.

Responsibilities

Support the Client Lead/Client Directors with meeting prep, notes, follow-ups and action tracking
Support onsite operational checks and troubleshooting (e.g., platform checks, placement/feature launch coordination)
Support product/release communications by helping compile client updates and key changes
Build and QA retailer-facing reporting (weekly/monthly), including insights and next steps
Raise and handle tickets (e.g., reporting pulls, troubleshooting, platform issues) and coordinate cross-functional follow-up
Respond to client queries and triage requests, pulling in the right teams quickly
Pull and maintain delivery metrics and trackers; help find opportunities to automate repeatable outputs
Deliver comprehensive insights for retailer QBRs and ad hoc updates

What success looks like

The team trusts you to keep details organised, deadlines met, and comms clear
Issues are spotted early and raised with proposed options
Reporting is accurate, on time, and passionate about insights and actions
Trackers and processes are maintained to a high standard

Qualifications

Strong organisation and follow-through; able to handle multiple workstreams
Clear written and verbal communication; confident with client-facing updates
Analytical and detail-focused; comfortable working with performance data in Excel
Participant coordination across internal teams and retailer/platform contacts
Proactive problem-solving

Required qualifications

1-2 years' experience in client services/account support within digital media, or an agency environment
Strong Excel skills (pivots/lookups a plus) and ability to QA numbers before sharing
Comfortable producing decks and written updates (PowerPoint)
Able to work four days each week from our London office, with visits to retailer offices across the UK as required
Proactive, team-first approach with strong ownership and vitality

Nice to have

Hands-on familiarity with retail media platforms (e.g., CitrusAd, Criteo Retail Media, Amazon)
Experience with CRM/workflow tools (e.g., Salesforce) and basic analytics tooling (e.g., DOMO, Tableu)
Comfortable presenting performance updates
Retail/eCommerce trading knowledge (e.g., promo cadence, onsite merchandising)

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
Collaboration: We work together, support one another, and collectively achieve goals.
Growth: There are endless opportunities for growth through learning, development and career advancement.
Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

Act with integrity
Work together to win together
Innovate with purpose
Respect all voices
Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our
inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.

#LI-TF1

Apply Now

Refine Your Search

service delivery director jobs in walthamstow, gtl

Client Development Associate (Retail Media)

Data Consultant Director

Responsible Individual

Director of Oversight

Responsible Individual

Director, End User Services

VP, Customer Experience

Centre Manager (BC)

Regional Business Manager

Team Leader - Strategic Sites

Director of Key Accounts

SVP, Client Delivery (EMEA)

CAFM Director

Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe

Global Service Delivery Manager – Client Services

Service Delivery Manager

Operations Manager (Delivery and Schemes)

Global Managing Director - Consumer

Clinical Compliance Lead

Associate Director Corporate Security

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