Marketing executive Work, Jobs in Warden Hill (with Salaries)

CRM and Loyalty Manager
Holland Cooper —Cheltenham
- £40,000 a year
- Full-time
- CRM software
- Analysis skills
- Team management
- Store discount
- Employee discount
Quick apply
10h
Business Development Executive
Chromalox —Cheltenham
- Microsoft Powerpoint
- Engineering
- English
Marketing Executive
Ballards LLP —Worcester
- Full-time
- Hybrid work
- CRM software
- Social media management
- Travel
Quick apply
Sales & Business Development Manager
iPipeline —Cheltenham
- Full-time
- Remote
- Business development
- Travel
- Financial services
- Health & wellbeing programme
- Annual leave
Senior CRM Executive
The Jockey Club —Cheltenham
- Full-time
- CRM software
- Presentation skills
- Mentoring
- Annual leave
Digital Marketing Executive
Gardiner Bros —Eastington
- Up to £30,000 a year
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Annual leave
- Employee discount
Quick apply
5d
Marketing Lead
Cotswold Energy Group —Stonehouse
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Senior Account & Channel Manager
Ripjar —Cheltenham
- Full-time
- Hybrid work
- Business development
- Travel
- AI
- Annual leave
- Employee assistance programme
Quick apply
Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence
AWS EMEA SARL (UK Branch) —Cheltenham
- Full-time
- Sales
- Business development
- Bachelor's degree
Junior Business Development Executive
Simplicity —Mitcheldean
- From £24,500 a year
- Full-time
- Business development
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Marketing Executive (Fixed Term - Maternity Cover)
Renishaw —Wotton-under-Edge
- Up to £35,000 a year
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Free parking
- Employee assistance programme
4d
Business Development Executive
LOCALiQ —Worcester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Business development
- Employee discount
Quick apply
Head of PR and Corporate Communications
Worcester Bosch —Worcester
- Full-time
- Hybrid work
- Writing skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Inside Customer Success Executive (4035)
GBG —Worcester
- Full-time
- Hybrid work
- Sales
Quick apply
Senior Partner Manager SEU
VoCoVo —Cheltenham
- £65,000 - £75,000 a year
- Hybrid work
- Sales
- Business development
- Recruiting
- Employee assistance programme
- Sick pay
Business Development Executive
IMSM —Malmesbury
- Hybrid work
- Business development
- Time management
New Business Sales Executive
LOCALiQ —Stroud
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Business development
- Employee discount
Quick apply
Senior Content Marketing Manager (4014)
GBG —Worcester
- Full-time
- Hybrid work
- Writing skills
- Quality control
- Analytics
Quick apply
Sales Executive (MarTech) - remote job
CDXP Me —Kington
- Remote
- CRM software
- English
- Business development
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Customer service
- Master's degree
- Business development

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CRM and Loyalty Manager

Holland Cooper -
Cheltenham

Quick apply

Job details

Full-time
£40,000 a year
10 hours ago

Benefits

Store discount
Cycle to work scheme
Company pension
Employee discount

Qualifications

CRM software
Email marketing
Marketing campaign planning
Stakeholder collaboration
Performance reporting in digital marketing
Customer segmentation
Analysis skills
Team management
Customer loyalty building
Relationship management
Management reporting
Audience segmentation
Multi-channel digital marketing campaigns
Communication skills
Multichannel marketing
Analytics

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

Our customers are at the heart of everything we do, and CRM is one of the most powerful tools we have to deepen those relationships. We’re looking for a CRM & Loyalty Manager to own the strategy and delivery of our email, SMS and loyalty programmes end to end. You’ll plan and execute our campaign calendar, build the customer journeys that turn first-time buyers into loyal advocates, and use data to continually sharpen how we speak to our customers.

You’ll manage a CRM Executive and take full ownership of your channels, working closely with Ecommerce, Marketing, Creative and the wider Digital team, with direct interaction with the Founder on key brand moments and VIP experience. This is a role for someone who is commercially minded, reads the data, knows what it means, and drives the changes that follow from it.

Key Responsibilities

Own the CRM campaign calendar end to end – planning activity across email, SMS and loyalty, grounded in commercial priorities and customer insight
Own the email channel in full, including strategy, lifecycle flows (welcome, post-purchase, abandonment), campaign sign-off and performance reporting
Own the SMS channel strategy and performance, using data and AI to shape cadence, content and audience mix
Lead the loyalty programme – own the tier strategy, KPI reporting and VIP digital communications, briefing in and reporting to the Founder as required
Define and own the retention strategy across the full customer lifecycle, building a roadmap of initiatives to improve repeat purchase and LTV
Drive testing, segmentation and personalisation, owning experiments from hypothesis to result and scaling what works
Own the master comms calendar and customer data strategy, working with the wider Digital team and Customer Science agency to improve data quality and depth
Lead, coach and develop the CRM Executive, building team capability in line with an increasingly ambitious CRM and loyalty strategy

Key Competencies/behaviours

Commercially driven with a strong understanding of CRM and loyalty as revenue-generating channels, not just delivery functions
Analytical and data-literate, comfortable owning reporting and translating performance into clear, prioritised action
A strategic thinker who can set direction and also roll up their sleeves to deliver
Strong communicator, confident presenting to senior stakeholders including Founder level
Collaborative and cross-functional, able to work effectively with Ecommerce, Creative, Marketing and external partners
Test-and-learn mindset with a disciplined approach to experimentation and scaling what works
People-focused leader who develops and gets the best out of their team

Skills/Experience

Required:

Proven experience in a CRM, lifecycle or loyalty marketing role, ideally within retail or ecommerce
Hands-on experience building email and SMS campaigns and automated flows within a CRM/ESP platform (Klaviyo experience a bonus)
Strong analytical skills, comfortable reporting on and interpreting CRM and loyalty KPIs
Experience managing or mentoring a team member
A test-and-learn mindset with experience running structured experiments and segmentation

Desired:

Experience running or growing a loyalty programme
Knowledge of customer data platforms and segmentation tools
An interest in fashion, lifestyle or premium retail brands

Benefits:

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme

Pay: £40,000.00 per year

Work Location: In person

Quick apply

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