Assistant General (Village) Manager
We're looking for an experienced hospitality leader with a strong Food & Beverage background to join us as our Assistant General Manager. If you've successfully led restaurant, bar, hotel or premium hospitality operations, have a passion for delivering exceptional customer experiences and know how to inspire high-performing teams, we'd love to hear from you.
At Inspired Villages, hospitality sits at the heart of everything we do. This is an opportunity to bring your commercial, operational and people leadership skills into a unique environment where you'll make a genuine difference to the lives of our residents every day.
The Role
As Assistant General Manager, you will be responsible for delivering an exceptional hospitality experience across the village, with a particular focus on leading our Food & Beverage operation. Working alongside the General Manager, you'll drive commercial performance, develop high-performing teams and ensure every resident and guest receives outstanding service.
You'll:
Lead and develop the Food & Beverage operation, creating an exceptional dining experience that residents are proud to recommend.
Drive restaurant, bar and hospitality performance through outstanding customer service, quality, innovation and commercial awareness.
Manage food, beverage and labour costs while maximising revenue and profitability.
Lead and inspire multi-disciplinary teams including Food & Beverage, Kitchen, Housekeeping and Night Porters.
Coach managers and team members to deliver consistently high service standards.
Build strong relationships with residents, responding proactively to feedback and continuously improving the customer experience.
Support the General Manager with the day-to-day operation of the village.
We're looking for someone who has:
Significant management experience within a quality hospitality environment such as hotels, restaurants, premium pubs, retirement living, private members' clubs or leisure.
A strong Food & Beverage background with responsibility for restaurants, bars or hospitality operations.
A proven track record of delivering exceptional customer service and creating memorable guest experiences.
Experience managing budgets, labour costs, stock control and commercial performance.
A passion for developing and motivating high-performing teams.
Experience leading multiple departments within a hospitality operation.
Strong commercial awareness with the ability to balance excellent service with financial performance.
Excellent communication and relationship-building skills.
A hands-on leadership style, leading by example and visible within the operation.
Why join Inspired Villages?
This is more than a traditional hospitality role. You'll combine the pace and energy of a premium hospitality environment with the opportunity to build lasting relationships with residents. Every day you'll have the chance to create memorable experiences while leading an engaged team and making a genuine difference to people's lives.
It's an ideal opportunity for an ambitious hospitality manager looking to take the next step into a broader operational leadership role.
This role would particularly suit an experienced Restaurant Manager, Food & Beverage Manager, Hotel Operations Manager, Deputy General Manager or Assistant General Manager looking for an exciting new challenge.
Key Requirements
Proven experience in mid-level management, ideally within hospitality or retirement communities
Experience managing chargeable F&B services, including budget management, labour planning, and creating commercially viable offerings that provide choice, value, and meet resident needs
Sound knowledge of current Health & Safety legislation and best practices
Experience overseeing additional hospitality services beyond F&B
Proficiency in Microsoft Office and strong overall computer skills
The Benefits
Bupa Medical Insurance
Medicash Health Cash Plan
Life Assurance at 4x Your Annual Salary
33 Days Annual Leave, Inclusive of Bank Holidays (Pro-Rated to Contracted Hours)
Holiday Buying Scheme – Purchase Up to 5 Additional Days
Big Birthdays Off for Milestone Birthdays Ending in a 0
5% Matched Contribution Pension Scheme
Pension Salary Sacrifice Scheme
Retail Discounts Across a Variety of Outlets and Access to SMART Tech
Ongoing Opportunities to Grow Your Skills and Career
Access to a Wellbeing Hub, Including Discounts on Wellbeing Interventions
Cycle to Work Scheme and Electric Car Scheme
At Inspired Villages, we welcome everyone, regardless of background, to be part of our thriving community. Here, you will be included, involved, and inspired to bring your unique talents to life. We are committed to fostering a culture of belonging, where individuality is celebrated and you are encouraged to be your best every day.
More enjoyment. More satisfaction. More like one big family. If you are looking for a career that truly means more and gives you more, hit that apply button and join us!
