Helpdesk specialist Work, Jobs in Warrington, Chs (with Salaries)

Helpdesk Planner
Novus Property Solutions Ltd —Warrington
- Full-time
- Organisational skills
- IT
- Employee discount
Quick apply
11d
Facilities Coordinator
Kudos Services —Warrington
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
11d
Customer Service Scheduler
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
10d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
Workforce Systems Lead
The Christie NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
9d
Technical Administrator
Emcor —Deeside
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Technical Manager
ECG —Warrington
- Full-time
- Continuous improvement
- Team management
Porter APPRENTICESHIP
Manchester University NHS Foundation Trust —Manchester
- £25,272 a year
- Full-time
- University
- Experience working with children
- Driving
5d
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- SharePoint
- Flexible schedule
Quick apply
Lead Caretaker
Prospere Learning Trust —Wythenshawe
- £29,064 - £32,061 a year
- Full-time
- Organisational skills
- Leadership
- School
- Annual leave
- Employee assistance programme
Project Manager (SME) Fire Systems
Eric Wright Group Limited —Preston
- Business development
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply

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Facilities Coordinator
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£28,000 a year
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To respond to requests for maintenance / technical assistance in person, via telephone and electronically. To liaise with tenants and deal with any operational…

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helpdesk specialist jobs near warrington, chs

Helpdesk Planner

Novus Property Solutions Ltd -
Warrington

Quick apply

Job details

Full-time
11 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Appointment booking and call handling
Organisational skills
IT
Household contractor coordination

Full job description

Helpdesk Planner/Scheduler

Based: Warrington office based WA2 0XP, typically working Monday to Friday, working between 8.00am 5.00pm 40 hours per week

Great opportunity at Novus! Join our growing team working on a long-term Social Housing responsive repairs framework contract.

Our Helpdesk Planners play a crucial part in the planning/scheduling of varying trades to deliver efficient and effective responsive repairs and sit in the core and heart of our Reactive maintenance team. Great communication and efficient scheduling ensures that the contractual commitments for each contract are met and targets are completed in a timely manner

Your experience in a fast paced planning/scheduling environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Enabling Novus to achieve exceptional customer and client satisfaction.

Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted.

Whats in it for you?

Attractive salary & benefits to suit you
27 Days Hols & BH option to buy or sell holidays
Company pension scheme up to 7.5%
We also offer our employees; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, any many more….

An outline of your responsibility Helpdesk Planner

Using the latest company I.T systems to provide a Helpdesk support service, inputting responsive repair requests onto Company database, Oneserve and updating with relevant notes
Dealing with telephone enquiries in a timely manner and liaise with Clients, Managers and Operatives alike
Keep a diary of requested/allocated work and monitor an active dashboard and interactive planner, whilst also checking jobs are carried out correctly and timely, rescheduling where necessary for emergencies
Schedule all work onto PDAs or to Sub contractors using the correct job lengths and within specified timescales
Chase orders that are awaiting materials with the Novus Team and rescheduling of follow-on orders ensuring to update the client
Monitor/acknowledge/reschedule rejected works from subcontractor
Applying for work extension with the client
Liaising with Contracts Manager regarding repairs nearing completion target
Monitoring repairs to ensure completion within specified target
Deal with internal and external communications and record/report information as necessary
Ensure all contract data, documentation and reports are accurate and produced on time

About you

As a Helpdesk Planner experience in communication both verbal and written are key along with confident planning/scheduling skills, it is imperative we schedule our operatives in the most resourceful way to meet our KPIs Your ability to be proficient in IT is essential to fulfil and develop the role. Your organisational skills and the ability to meet deadlines will play a key part in the role. The role requires a DBS check to be taken

A little bit about us

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.

At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.

Quick apply

Refine Your Search

helpdesk specialist jobs in warrington, chs

Helpdesk Planner

Facilities Coordinator

Customer Service Scheduler

Customer Service Coordinator

Helpdesk Operator

Service Coordinator

Workforce Systems Lead

Technical Administrator

Technical Manager

Porter APPRENTICESHIP

Senior Infrastructure Engineer

Lead Caretaker

Project Manager (SME) Fire Systems

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