We are actively building diverse teams and welcome applications from everyone.
Role: Talent Acquisition Manager
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am – 5.30 pm, Monday – Friday
Interview Process: 2-stage process
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
The Talent Acquisition Manager will lead and evolve our recruitment strategy, delivery, and partnerships. This role is responsible for managing an offshore internal Talent Acquisition team alongside an external Recruitment Process Outsourcing (RPO) provider, ensuring a high-quality, efficient, and scalable hiring function aligned to business goals.
Play a critical role in shaping the organisation’s talent strategy, enhancing employer brand, and ensuring we attract and hire top talent across all functions.
Key responsibilities:
Talent Acquisition Strategy
- Develop and deliver a forward-looking talent acquisition strategy aligned to business growth plans.
- Partner with senior stakeholders to understand workforce planning needs.
- Partner with local schools, colleges, universities to build a relationship in the community, along with attending Careers Fairs.
- Use data and market insight to inform hiring approaches and priorities.
Team Leadership (Internal TA)
- Lead, coach, and develop the internal Talent Acquisition team.
- Set clear objectives, performance metrics, and development plans.
- Foster a high-performance, candidate-centric culture.
RPO Management & Vendor Oversight
- Act as the primary relationship owner for the RPO partner.
- Define and monitor SLAs, KPIs, and delivery outcomes.
- Ensure alignment between internal teams and RPO recruiters.
- Conduct regular performance reviews and drive continuous improvement.
- Manage contract, scope, and commercial considerations
Recruitment Delivery
- Oversee end-to-end recruitment across all roles, ensuring quality, speed, and consistency.
- Ensure best-in-class candidate experience across all touchpoints.
- Support hiring for critical or senior roles where required
Stakeholder Management
- Build strong relationships with senior leaders and hiring managers.
- Provide expert advice on hiring strategies, market conditions, and talent availability.
- Influence and challenge stakeholders where appropriate.
Employer Branding & Attraction
- Partner with Marketing/People teams to strengthen employer brand.
- Develop innovative sourcing strategies and campaigns.
- Ensure consistent and compelling candidate messaging.
Process, Systems & Compliance
- Optimise recruitment processes for efficiency and scalability.
- Manage and ensure effective use of ATS and recruitment technologies.
- Maintain compliance with employment legislation and company policies.
- Promote inclusive hiring practices and diversity objectives
Data & Reporting
- Track and analyse recruitment metrics (time-to-hire, quality of hire, cost, diversity, etc.).
- Provide regular reporting and insights to leadership.
- Use data to drive continuous improvement and decision-making.
Skills and experience:
Essential:
- Proven experience in Talent Acquisition leadership roles.
- Experience managing both in-house recruitment teams and RPO providers.
- Strong stakeholder management and influencing skills.
- Commercial awareness and experience managing budgets/vendors.
- Data-driven approach to recruitment strategy.
- Excellent communication and leadership capability.
Desirable:
- Experience in scaling businesses or transformation environments.
- Knowledge of employer branding strategies.
- Familiarity with modern sourcing tools and recruitment technologies.
Key Competencies
- Strategic thinking with hands-on delivery capability.
- Strong leadership and team development.
- Relationship management and collaboration.
- Commercial and analytical mindset.
- Adaptability in a fast-paced environment.
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/
Sustainability at SCC - https://www.scc.com/sustainability-at-scc/
Life at SCC - https://www.linkedin.com/company/scc/life
