Senior system engineer Work, Jobs in Waterbeach, Cam (with Salaries)

Customer Service Lead
iM Med Ltd —Cambridge
- £24,420.00 - £48,640.16 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
Quick apply
7d
Senior Software Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- English
- Windows
- C++
Senior Verification Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
7d
Senior Embedded & Platform Software Engineer, Workforce Development
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Linux
14d
Training Manager
Sureserve —Newmarket
- £40,000 - £50,000 a year
- Supervising experience
- Mentoring
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Senior Front-End Software Engineer
Cyted Health —Cambridge
- £58,000 - £72,000 a year
- Full-time
- Hybrid work
- AWS
- University
- APIs
- Life insurance
Principal/Senior Principal Engineer – Arm ARM
Arm —Cambridge
- £168,300 - £227,700 a year
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Relocation assistance
Senior Software Development Engineer
Advanced Micro Devices, Inc —Cambridge
- Doctoral degree
- Computer Science
- Engineering
Senior Software Engineer
Clear-Com —Cambridge
- Hybrid work
- C++
- Bachelor's degree
- Travel
Senior Engineer - FuSa Toolchain
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- English
- C++
Senior Design Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Scripting
- Python
3d
Senior AI & Compute Systems Engineer, Workforce Development
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Linux
- AI
Engineering Technician Senior - Cambridge, UK
Qualcomm —Cambridge
- Microsoft Word
- Microsoft Excel
- Engineering
- Employee stock purchase plan
Senior Product Quality Engineer
Hologic —Cambridge
- Analysis skills
- Presentation skills
- Bachelor's degree
Senior Software Engineer
Pharos Architectural Controls —Cambridge
- Full-time
- Hybrid work
- English
- C++
- Maths
Senior Systems Engineer
Motorola Solutions —Cambridge
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Senior Cyber Security Engineer, Qualcomm - Cambridge, UK
Qualcomm —Cambridge
- Azure
- Computer Science
- Engineering
Senior Software Engineer
Redgate —Cambridge
- Up to £80,000 a year
- Full-time
- Hybrid work
- Oracle
- APIs
- Agile
Senior Software Engineer
Abselion —Cambridge
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- C++
Senior Software Engineer, AI Developer Tools and Platforms
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- APIs
- AI
- Python
13d

I want to receive the latest job alerts for senior system engineer in waterbeach, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior system engineer jobs near waterbeach, cam

Customer Service Lead

iM Med Ltd
Cambridge

Quick apply

Job details

Permanent | Full-time
£24,420.00 - £48,640.16 a year
7 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Customer service
Complaint handling
B2B
Decontamination
Leadership
Sterile services
Communication skills

Full job description

About us

iM Med is a UK medical decontamination business supplying capital equipment, technical service, chemistry and consumables to NHS trusts across the UK. We operate as NHS distributor for SteelcoBelimed (part of the Miele Group), and we're growing fast. We're a close-knit team that takes our work, and our customers, seriously.

The role

We're looking for an experienced Customer Service Lead to be the voice of iM Med to our NHS and private customers. You'll own the proactive and reactive communication that sits between our customers and our service and technical teams. Every working day is busy: calls, complaints,

updates, escalations. And every day matters, because the equipment we look after keeps NHS surgical lists running.

What you'll be doing

Owning customer communication on all service and technical matters.
Handling complaints from first contact through to full resolution.
Keeping NHS trusts updated proactively on planned work, parts, engineer visits and case progress.
Working hand-in-glove with our field engineers, service leadership and quality team.
Recording everything cleanly in our field service system so nothing falls through the cracks.
Reporting weekly to the senior leadership team on open cases and customer feedback.

What we need from you

Proven customer service leadership experience in a technical, medical or service-led B2B business.
Genuinely strong written and verbal communication.
Complaint handling experience you can talk us through at interview.
Detail-oriented, organised, and able to keep your head when things are moving fast.
Proactive by nature: you spot issues before customers raise them.
A natural at building rapport, even with people you've never met in person.

Helpful but not essential

NHS, medical devices, decontamination or sterile services background.
ISO 13485 or QMS exposure.
FieldMotion or similar field service platform experience.

What we offer

A busy, fast-moving, highly collaborative environment with a senior team that genuinely backs its people. This is a role with visibility, ownership, and a real chance to shape how iM Med looks after its NHS customers. The right person will find it demanding, rewarding and enjoyable in equal measure.

How to apply

Please apply through Indeed with your CV and a short covering note explaining why this role interests you.

Pay: £24,420.00-£48,640.16 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: Hybrid remote in Cambridge CB25 9QP

Quick apply

Refine Your Search

senior system engineer jobs in waterbeach, cam

Customer Service Lead

Senior Software Engineer

Senior Verification Engineer

Senior Embedded & Platform Software Engineer, Workforce Development

Training Manager

Senior Front-End Software Engineer

Principal/Senior Principal Engineer – Arm ARM

Senior Software Development Engineer

Senior Software Engineer

Senior Engineer - FuSa Toolchain

Senior Design Engineer

Senior AI & Compute Systems Engineer, Workforce Development

Engineering Technician Senior - Cambridge, UK

Senior Product Quality Engineer

Senior Software Engineer

Senior Systems Engineer

Senior Cyber Security Engineer, Qualcomm - Cambridge, UK

Senior Software Engineer

Senior Software Engineer

Senior Software Engineer, AI Developer Tools and Platforms

I want to receive the latest job alerts for senior system engineer in waterbeach, cam

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected