Director of client services Work, Jobs in Watford, Hrt (with Salaries)

Client Services Director
Portico Corporate Reception Management —London
- Full-time
- Business development
- Continuous improvement
- Contracts
- Annual leave
- Life insurance
Quick apply
4d
Head of PMO client
NHS England —London
- £94,356 - £108,814 a year
- Full-time
- Project management
- Annual leave
2d
Client Director
Collingwood Group —London
- £110,000 - £140,000 a year
- Full-time
- Hybrid work
- Budgeting
- Negotiation
Quick apply
9d
Assistant Director of People
Chime Housing —Watford
- £80,000 - £90,000 a year
- Full-time
- Business development
- Analysis skills
- Continuous improvement
- Annual leave
8d
Director of Oversight
Motability Foundation —Harlow
- £125,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
Director of Consulting
Institute of Grocery Distribution —Watford
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
Quick apply
Client Services Director
Atlantis Health —London
- Hybrid work
- Business development
- Training & development
- Leadership
Quick apply
7d
Casting Agent
Universal Extras —Iver
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Training & development
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
10d
Director of Platform Operations
Kaluza —London
- £141,000 - £170,000 a year
- Full-time
- Budgeting
- AI
- Leadership
- Employee discount
Quick apply
7d
Deputy Director of Customer Success (maternity cover)
Enroly —London
- £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Work from home
- Life insurance
Quick apply
4d
Research Manager/Associate Director - Client Success - Channel Performance
Ipsos —London
- £100,000 - £700,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
10d
Client Director
Nexthink —London
- Full-time
- Hybrid work
- Sales
- IT
- Annual leave
- Gym membership
Quick apply
Client Services Manager
PH CONSULTATION UK LTD —Canary Wharf
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
Associate Director, Client Services (Maternity Coverage)
Whalar Group —London
- Remote
- Team management
- AI
- Communication skills
- Annual leave
Quick apply
Group Operations Director
Redsquid Communications —Borehamwood
- Full-time
- IT
- AI
- Leadership
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Leadership
Associate Director, Client Services
Whalar Group —London
- Hybrid work
- Team management
- AI
- Communication skills
- Annual leave
Quick apply
Director, Client Services and Events
Live Nation —London
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
9d
Director, Client Consulting
Visa Europe Limited —London
- Microsoft Powerpoint
- Presentation skills
Financial Services Director
Treatwell —London
- £90,000 - £140,000 a year
- Hybrid work
- Analysis skills
- Financial services
- Analytics
Quick apply

I want to receive the latest job alerts for director of client services in watford, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Services Director

Portico Corporate Reception Management -
London

Quick apply

Job details

Full-time
4 days ago

Benefits

Annual leave
Company pension
Life insurance
Referral programme

Qualifications

Succession planning
Stakeholder engagement
Fiscal management
Customer relationship building
Customer retention
Operations management
Stakeholder collaboration
Senior management experience
Client engagement
Stakeholder liaison
Coaching
Internal department liaison
Client relationship development
Performance management
Business development
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Client services
Customer relationship management
Forecasting
Overseeing budgeting and forecasting
Operational strategy development
Contracts
Ongoing financial performance monitoring
Professional development mentoring
Training & development
Team motivation leadership
Growth strategy
Operations leadership experience
Stakeholder management

Full job description

Company Description

At Portico, we believe outstanding service starts with exceptional leadership. We're looking for an experienced and commercially minded Client Services Director to lead a portfolio of client contracts, driving operational excellence, client satisfaction, team development, and sustainable business growth.

This is a high-profile leadership role that combines strategic thinking with hands-on operational support. You will work closely with Operations Managers, client stakeholders, and support functions to ensure our services continue to exceed expectations while identifying opportunities for innovation, efficiency, and growth.

As a visible leader within the business, you will play a key role in shaping our operational strategy, developing future talent, and championing Portico's culture and values across your portfolio.

Job Description

Leadership & Team Development

Lead, coach and develop Operations Managers and senior operational teams.
Create a high-performance culture focused on accountability, collaboration, and continuous improvement.
Support succession planning and talent development across the business.
Recognise and reward outstanding performance while encouraging innovation and fresh thinking.
Foster a culture that challenges the status quo and raises standards across all areas of service delivery.

Client Relationship Management

Build and maintain strong relationships with key client stakeholders.
Ensure contractual commitments and service level agreements are consistently achieved.
Support operational teams in delivering exceptional client experiences and resolving service challenges.
Conduct formal business reviews and provide strategic guidance to client teams.
Monitor service performance and identify opportunities to enhance the client experience.

Business Growth & Innovation

Identify emerging opportunities and market trends that can add value to our clients.
Support business development activities including sales presentations, tenders, site visits, and contract mobilisations.
Actively contribute to client retention strategies and portfolio growth.
Share innovative service solutions and best practice across the wider business.
Represent Portico as a professional ambassador both internally and externally.

Financial & Commercial Management

Support budget planning, forecasting, and financial performance reviews.
Drive profitability through effective operational and commercial management.
Monitor key performance indicators and implement action plans to improve performance.
Ensure financial controls and company procedures are consistently followed across all contracts.
Build commercial awareness throughout operational teams and encourage ownership of performance outcomes.

Operational Excellence

Ensure compliance with all company policies, procedures, and statutory requirements.
Support teams in delivering services aligned with agreed SLAs and client expectations.
Monitor operational performance and implement improvements where required.
Work collaboratively with support functions to deliver consistent, high-quality outcomes for clients.

Qualifications

What We're Looking For

Proven senior leadership experience within hospitality, facilities management, workplace experience, outsourcing, or a client services environment.
Strong experience managing multiple client contracts and operational teams.
Commercially astute with experience managing budgets, KPIs, and financial performance.
Exceptional stakeholder management and relationship-building skills.
A track record of developing high-performing teams and future leaders.
Strong strategic planning, problem-solving, and decision-making abilities.
Passion for service excellence and continuous improvement.
Experience of working in high end customer service environments, and particularly Front of House

Additional Information

What's in it for you?

Excellent holiday allowance
Pension contributions,
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme.
24-hour personal helpline for employees, providing counselling & information services.
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Our Training Academy provides excellent training and development opportunities for our people.

Quick apply

Refine Your Search

director of client services jobs in watford, hrt

Client Services Director

Head of PMO client

Client Director

Assistant Director of People

Director of Oversight

Director of Consulting

Client Services Director

Casting Agent

Director of Platform Operations

Deputy Director of Customer Success (maternity cover)

Research Manager/Associate Director - Client Success - Channel Performance

Client Director

Client Services Manager

Associate Director, Client Services (Maternity Coverage)

Group Operations Director

Client Engagement Manager

Associate Director, Client Services

Director, Client Services and Events

Director, Client Consulting

Financial Services Director

I want to receive the latest job alerts for director of client services in watford, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected