Secured Loan Packager / Case Manager
We’re looking for experienced Secured Loan Packager / Case Manager to join a growing team at Loans Warehouse. This role is the perfect opportunity for an existing secured loan packager / case manager to progress to one of the most respected brands in specialist finance and work with multiple lenders.
The Benefits & Perks Package: Company pension, monthly bonus, life insurance, onsite parking, employee referral programme, structured career progression with real opportunities to grow.
We offer a fun supportive working environment with a close-knit team, early Friday finishes with access to an in-house bar. Casual dress including branded gear provided, great office vibes and regular team events.
The Basics:
- Secured Loan Packager / Case Manager - Office based
- Salary from £35,000-£40,000 p.a. dependant on experience, plus regular bonus opportunities
- Monday – Thursday 9am-5pm, Friday 9am-5.30pm.
Why Join Us:
- Career Progression: A clear pathway for advancement in a fast-growing and evolving industry.
- Dynamic Environment: Work within a vibrant, supportive, and high-performing team that values initiative and leadership.
- Specialist Lending Expertise: Develop your knowledge in Second Charge and specialist mortgage lending while building strong relationships with lenders and clients.
- Industry-Leading Training: Receive extensive training from senior professionals and on-site support from Roving Underwriters and BDMs.
- Industry Recognition: Gain exposure and elevate your profile with one of the most respected teams in the sector.
What You'll Be Doing:
As a Secured Loan Packager / Case Manager, you will play a vital role in progressing secured loan applications from submission through to completion.
- Managing Case Progression: Overseeing the full loan packaging process, ensuring each case meets lender criteria and progresses smoothly.
- Underwriting & Packaging: Preparing and reviewing documents to ensure accuracy and compliance with individual lender requirements.
- Liaison & Communication: Acting as the main point of contact between advisers, clients, and lenders—ensuring a seamless and positive customer journey.
- Delegation & Oversight: Coordinating with third parties, assigning tasks, and maintaining accountability to ensure timely completions.
- Relationship Building: Cultivating and maintaining strong professional relationships with Second Charge lenders and internal stakeholders.
- Ongoing Development: Staying up to date with industry changes and best practices through regular training sessions and in-house expertise.
The Skills & Requirements:
We’re looking for a confident, detail-oriented professional who thrives in a fast-paced environment. Ideally, you will have:
- Prior background as a Secured Loan Packager, Case Manager or Completions Manager within financial services.
- Excellent problem-solving abilities and a strong attention to detail.
- A results-driven mindset with the ability to manage multiple cases simultaneously.
- Outstanding communication skills, both written and verbal.
- A genuine passion for delivering excellent service to clients and partners.
Founded in 2006, Loans Warehouse has grown into one of the UK’s leading packagers of Second Charge and Bridging Loans - Our team has been voted the Best Packagers for the last two years at the National Mortgage Awards - Second Charge.
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Transport links
Ability to commute/relocate:
- Watford WD18 8YW: reliably commute or plan to relocate before starting work (required)
Experience:
- Secured Loan: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
