Call center manager Work, Jobs in Watlington, Oxf (with Salaries)

Sales Manager
MotorEasy —Reading
- From £40,000 a year
- Full-time
- Management
- Sales
- English
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Sales Manager

MotorEasy -
Reading

Quick apply

Job details

Full-time
From £40,000 a year
2 days ago

Benefits

Company pension
Company events
On-site parking

Qualifications

Outbound sales
Management
Sales
GCSE
Lead generation
English
Mentoring
Insurance sales
Leadership
Communication skills

Full job description

Team Leader – Sales & Telemarketing
Location: Reading (Office-based)
Salary: £38,000 base + competitive OTE
Hours:

Monday to Friday: 09:00 – 18:00
1 in every 4 Saturdays: 09:00 – 16:00 (in-office), with availability on call if required

About the Role

MotorEasy is seeking a hardworking, reliable, and results-driven Team Leader to support and motivate our growing team of Junior Sales and Telemarketing Advisors. You’ll be working alongside an experienced Team Leader and reporting to the Sales Manager, helping oversee day-to-day performance, coaching staff, and driving results across key KPIs.

This is a hands-on leadership position ideal for someone who thrives in a fast-paced, performance-led environment and is passionate about people development.

Key Responsibilities

Deliver sales and cross-sell targets across a range of products and services
Monitor and optimise dialler performance, working with data analysts to drive agent productivity
Evaluate live and recorded calls to ensure script adherence, effective structure, and objection handling
Provide live coaching and actionable feedback to improve quality and conversion
Respond to first-line queries and support agents in overcoming challenges
Plan and deliver sales incentives, competitions, and promotions to maintain motivation
Monitor attendance, punctuality, and shift adherence
Host daily team briefings to share performance insights and business updates
Conduct regular 1-to-1 meetings to review performance and support development
Collaborate with HR on staffing issues and ensure smooth daily operations
Create and manage team rotas to maintain consistent coverage
Champion company values and lead by example at all times
Carry out other duties as required by line management

What We’re Looking For

A proven sales performer with experience leading or mentoring teams
Ability to inspire and motivate others toward high performance
Comfortable using performance data to inform decisions and strategies
Skilled in delivering feedback and coaching for improvement
Organised, dependable, and approachable with a hands-on leadership style
Excellent communication and people management skills

Desirable Experience

Call centre or outbound sales team leadership experience
Experience working with dialler systems and lead generation strategies
Knowledge of warranty, insurance, or automotive sales
Proven success in managing performance across a sales floor

What You’ll Get

£38,000 base salary with realistic £50,000 OTE
22 days holiday plus bank holidays
Company pension
Supportive training and mentoring from experienced team leaders
Friendly and professional office environment
Opportunities to grow within a fast-expanding company
Performance-based bonus structure
A collaborative team culture that rewards initiative and accountability

Job Type: Full-time

Pay: From £40,000.00 per year

Benefits:

Company events
Company pension
On-site parking

Ability to commute/relocate:

Reading RG30 1EA: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Management: 3 years (required)
Contact center management: 4 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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