Claims manager Work, Jobs in Wavendon, Bkm (with Salaries)

Customer Care Guide
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Claims Manager
Gallagher Bassett —Blisworth
- Full-time
- Recruiting
- Leadership
- Communication skills
11d
Project Coordinator, (Milton Keynes)
KOMPAN —Milton Keynes
- Hybrid work
- CRM software
- Microsoft Office
Estate Property Manager
Knebworth House —Knebworth
- £45,000 - £50,000 a year
- 8 hour shift
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
4d
Retail Marketing & Customer Care Coordinator
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- CRM software
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Secretary
Howes Percival —Milton Keynes
- English
- Data entry
- Organisational skills
- Employee discount
Liability Claims Handler
Gallagher Bassett —Blisworth
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Land and Property Acquisition Manager
East West Rail —Milton Keynes
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Business development
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Third in Charge
Grandir UK —Rushden
- £25,792 - £28,392 a year
- Full-time
- Management
- Experience working with children
- In-person
- Annual leave
- Employee discount
Quick apply
Senior Claims Handler
Gallagher Bassett —Blisworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Finance & Business Operations Coordinator (Part-Time, Growth Role)
Terra Global Solutions Ltd. —Milton Keynes
- £16 - £18 an hour
- Part-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
7d
Quality Assurance Manager
Whittan —Milton Keynes
- Full-time
- Engineering
- Continuous improvement
- Team management
Quick apply
3d
Customer Service Advisor
Vizion Network Limited —Wellingborough
- £26,234 a year
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Claims Analyst
Gallagher Bassett —Blisworth
- No degree
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Insurance Product and Performance Manager
Zero Deposit —Hitchin
- Remote
- Presentation skills
- Communication skills
- Analytics
- Annual leave
11d
Credit Controller
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Computer literacy
- Organisational skills
Night Warehouse Operative - DXF
DX Group —Leighton Buzzard
- Night shift
- Employee assistance programme
Practice Manager - GP Surgery
Lower Stondon Surgery —Henlow
- £35,000 - £49,000 a year
- Full-time
- Management
- Microsoft Office
- Continuous improvement
- Free parking
Quick apply
13d
Insurance Manager
TPG —Hemel Hempstead
- Monday to Friday
- Microsoft Powerpoint
- Analysis skills
- Negotiation
- Employee discount
- Referral programme

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Customer Care Guide

Trek Bicycle Corporation Ltd -
Milton Keynes

Quick apply

Job details

Part-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Car scheme

Qualifications

Stakeholder collaboration
Computer literacy
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Cycling
Czech
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us.

Together, we’ll achieve great things. Ready to start your journey with us?

Job Description

The Role:

Position: Customer Care Guide

Department: Customer Care

Type: Full time, Permanent

Location: Milton Keynes, UK (hybrid working approach)

Reports to: UK+ Customer Care Manager

Travel: Occasional within UK and Europe

Do you love building strong relationships and delivering exceptional customer experiences? Are you passionate about cycling, or excited to learn more about the cycling industry? If so, we'd love to hear from you.

We're looking for a Customer Care Guide to support our retailers across Czech Republic and Slovakia, as well as a growing network of distributor partners. In this role, you'll be at the heart of the retailer experience - providing expert support, managing orders, resolving queries, and helping our partners succeed at every stage of their journey with Trek.

Working closely with different stakeholders, you'll play a key role in delivering the incredible hospitality Trek is known for. You'll work alongside a collaborative, high-performing Customer Care team that consistently delivers outstanding service, reflected in an industry-leading Net Promotor Score (NPS) of 97. We're passionate about creating positive, memorable experiences for our retailers and customers, and we're looking for someone who shares that commitment to excellence.

This role operates Monday to Friday, 8:00am – 4:30pm.

Key Responsibilities:

Manage retailer accounts within your market, supporting order placement and maintenance while ensuring products are delivered accurately and on time.
Partner closely with your Territory Manager to support sales performance and drive growth, contributing to monthly and annual business targets.
Manage warranty claims within your market, working proactively to provide timely, effective resolutions (within 48 hours).
Take ownership of customer queries from start to finish, ensuring every issue is handled efficiently, professionally, and with a customer-first approach.
Collaborate with departments across the business to ensure the smooth and timely delivery of products and services.
Accurately capture and maintain records of customer interactions, enquiries, and resolutions.
Follow up on customer interactions to ensure positive outcomes and high-quality service.

About You:

Fluency in English and Czech/Slovak, with excellent verbal and written communication skills.
A professional, approachable telephone manner.
Good IT skills, with confidence using Microsoft Office and web‑based systems.
Strong relationship-building skills.
Well organised, with good time management skills and the ability to manage priorities independently.
Flexible and adaptable when responding to different customer needs.
Experience working in a customer care or customer service environment.
Interest in bicycle products or the cycling industry, or a willingness to learn.
Experience dealing with technical or maintenance‑related queries within the cycling industry is advantageous but not essential.
A Cytech qualification or equivalent is desirable.

If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter why your skillset is right for the role!

Benefits here at Trek:

25 days annual leave per year, plus bank holidays
Discounted employee purchase scheme on bikes, parts and accessories
24/7 employee assistance program and counselling services
24/7 virtual GP services
Healthcare cashback scheme
Gym membership discounts and discounts on other health and wellbeing brands
Annual paid time off for charity work
Death in service benefit
Cycle to work scheme
Salary Sacrifice EV vehicle scheme

If you have any particular requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.

Please note that this position is also being advertised as a contractor opportunity in CZ/SK.

Quick apply

Refine Your Search

claims manager jobs in wavendon, bkm

Customer Care Guide

Claims Manager

Project Coordinator, (Milton Keynes)

Estate Property Manager

Retail Marketing & Customer Care Coordinator

Apprentice Secretary

Liability Claims Handler

Land and Property Acquisition Manager

Head Of Restart Programme

Third in Charge

Senior Claims Handler

Finance & Business Operations Coordinator (Part-Time, Growth Role)

Quality Assurance Manager

Customer Service Advisor

Claims Analyst

Insurance Product and Performance Manager

Credit Controller

Night Warehouse Operative - DXF

Practice Manager - GP Surgery

Insurance Manager

I want to receive the latest job alerts for claims manager in wavendon, bkm

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