Helpdesk coordinator Work, Jobs in Weeton, Nyk (with Salaries)

IT Technical Support & Warehouse Operations Coordinator
Snugfort Limited —Middleton Park
- £27,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee discount
Quick apply
Helpdesk Advisor
CBRE —Leeds
- Part-time
Compliance & Planning Coordinator
Equans —Wakefield
- £26,734.50 a year
- Full-time
- Microsoft Word
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Help Desk Operative
CBRE —Leeds
- Full-time
- Analysis skills
- Maths
- Typing
12d

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IT Technical Support & Warehouse Operations Coordinator

Snugfort Limited
Middleton Park

Quick apply

Job details

Full-time
£27,000 - £28,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Driving Licence
Goods-inward inspection
Inbound customer enquiry call handling
Returns processing
Customer service
Stock checks
Ticket management
Goods-out loading and unloading
Technical support
Computer hardware
Ticket management systems
Computer networking
Organisational skills
Physical stocktaking
IT
Customer support
Supply chain warehousing
Customer interaction
Picking & packing
Stocktaking
Communication skills
Load & unload
Time management
Help desk

Full job description

Technical Support & Warehouse Operations Coordinator

Location: Leeds, West Yorkshire
Job Type: Full-time, Permanent
Salary: £27,000 per year

About Us

Screen Moove is one of the UK's fastest-growing digital signage and AV solutions providers. We supply, install and support commercial display technology for businesses, schools, retail, hospitality, corporate offices and public sector organisations across the UK.

We are looking for a reliable, hands-on individual to join our Operations team. This role combines technical support with warehouse operations, making it ideal for someone who enjoys solving technical issues while also taking responsibility for stock management and logistics.

Key ResponsibilitiesTechnical Support

Answer customer technical support calls and emails.
Manage and resolve support tickets through our helpdesk.
Provide first-line remote support for digital signage displays, CMS software and AV equipment.
Diagnose hardware, software and network-related issues.
Escalate complex technical issues where required.
Assist customers with installations, configuration and troubleshooting.
Maintain accurate support records within our CRM system.
Follow up with customers to ensure issues are fully resolved.

Warehouse Operations

Receive supplier deliveries and check goods against purchase orders.
Process customer returns (RMA) and inspect returned products.
Pick, pack and prepare customer orders for dispatch.
Organise warehouse stock and maintain accurate inventory records.
Book courier collections and shipments.
Carry out stock counts and inventory checks.
Ensure the warehouse remains clean, organised and safe.
Assist with loading and unloading deliveries.

General Operations

Work closely with Sales, Customer Service and Operations teams.
Prepare replacement units and warranty returns.
Test equipment before dispatch where required.
Help improve internal technical documentation and support processes.
Maintain excellent customer service standards at all times.

Essential Requirements

Previous experience in an IT, AV or Technical Support role.
Good understanding of Windows, networking and general computer hardware.
Excellent troubleshooting and problem-solving skills.
Strong communication skills with customers.
Comfortable lifting and moving equipment safely.
Good organisational and time management skills.
Ability to work independently and as part of a team.
Full UK driving licence preferred but not essential.

Desirable Skills

Experience with any of the following would be advantageous:

Digital Signage
Commercial Displays
Interactive Touchscreens
Android devices
CMS platforms
HDMI distribution
AV equipment
Microsoft 365
Shopify
Zoho CRM or ticketing systems

Full product training will be provided.

Working Hours

Monday to Friday
9:00am – 5:30pm
40 hours per week

What We Offer

£27,000 annual salary
Company pension
28 days holiday including Bank Holidays
Full product and technical training
Career progression opportunities
Friendly and supportive working environment
Modern office and warehouse facilities
Staff discount on company products

The Ideal Candidate

You are practical, organised and enjoy solving problems. You are equally comfortable speaking to customers on the phone as you are working in a warehouse environment. You take ownership of issues, work efficiently under pressure and enjoy being part of a growing business where every day is different.

If you're looking for a varied role combining technical support with warehouse operations, we'd love to hear from you.

Pay: £27,000.00-£28,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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helpdesk coordinator jobs in weeton, nyk

IT Technical Support & Warehouse Operations Coordinator

Helpdesk Advisor

Compliance & Planning Coordinator

Help Desk Operative

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