Technical advisor Work, Jobs in Weeton, Nyk (with Salaries)

Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
Account Manager (Cyber)
ARO —Leeds
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
- Employee assistance programme
Quick apply
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Associate Advisor
iTrust121 —York
- £24,000 - £33,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Financial services
- Free parking
Quick apply
6d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
- Sales
Quick apply
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Travel
- Employee assistance programme
- Life insurance
Quick apply
Corporate Sales Advisor (FTC October-May 2027)
Bettys & Taylors Group —Harrogate
- £26,000 - £27,000 a year
- Temporary
- Hybrid work
- Bakery
- Communication skills
- Annual leave
- Employee assistance programme
13d
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d
Field Service Technician - Leeds (6 Month Fixed-Term Contract)
Focal Systems —Leeds
- £17 an hour
- Weekend availability
- Maintenance
- Travel
- Power tools
- Annual leave
Quick apply
13d
Onboarding and Support Engineer
Supercycle —York
- £24,000 - £38,000 a year
- Full-time
Quick apply
Corporate Sales Advisor (FTC October-December)
Bettys & Taylors Group —Harrogate
- £26,000 - £27,000 a year
- Temporary
- Hybrid work
- Bakery
- Communication skills
- Annual leave
- Employee assistance programme
13d
Customer Service Advisor
Zuno Tech Group —Leeds
- Full-time
- English
- Communication skills
- Annual leave
Cyber Threat Intelligence Lead
Hiscox —York
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
Renewables Callout Advisor
Zuno Tech Group —Leeds
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
HSEQ Advisor
Apleona —Harrogate
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Travel
- Employee discount
Apprenticeships - Yorkshire & Surrounding Areas
D. M. Keith —Leeds
- Full-time
- Customer service
- Maintenance
- No experience needed
- Employee discount
Senior Customer Service Advisor
Barclays —York
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
6d
Inbound Sales & Service Advisor
Clearanswer —Leeds
- £23,829 - £25,038 a year
- Full-time
- In-person
- Communication skills
Data Protection Officer
Card Factory —Wakefield
- £65,000 a year
- Team management
- Mentoring
- Contracts
- Work from home
11d
Callout Advisor - Boilers & A/C
Zuno Tech Group —Leeds
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Annual leave

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Customer Contact Centre Advisor (Payments / Technical Support)

Mastercard -
Harrogate

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

ITIL Certification
IT service management
Internal department liaison
Information security
Customer support
Financial services
Customer interaction
Communication skills
Help desk
Office experience

Full job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Customer Contact Centre Advisor (Payments / Technical Support)

Contact Centre Representative – Role Profile

Overview

The Customer Contact Centre provides critical operational support to customers across the UK payments ecosystem, including banks, payment schemes, ATM operators and internal colleagues. Operating in a regulated, service‑critical environment, the team supports services that must operate reliably, securely and to agreed service levels.

The role provides a strong entry point into Customer Operations and the wider Vocalink organisation, building foundations in customer service, incident handling and service management.

We’re based on the outskirts of Harrogate, with secure parking and on‑site facilities including a subsidised café, bean‑to‑cup coffee, bike storage, prayer room and showers.

Role

The Contact Centre Representative acts as a first point of contact for customers, supporting the handling and progression of enquiries and incidents, and working closely with internal operational and technical teams to ensure effective service delivery.

The role reports to the Supervisor, Contact Centre.

Key Responsibilities

Responsibilities include:

Acting as a first point of contact for customers across a range of services.

Supporting customer enquiries, technical queries and requests for guidance or planned maintenance.

Progressing incidents and service requests in line with agreed processes and service levels.

Working collaboratively with internal teams to support timely resolution.

Maintaining accurate records, logs and hand‑overs.

Applying structured processes and sound judgement, particularly in time‑critical or high‑pressure situations.

Escalating issues appropriately and contributing to a positive, service‑focused team environment.

All About You / Experience

Essential

Experience working in an office or professional environment.

Experience in a customer‑facing or service‑oriented role.

Strong communication skills, with the ability to engage clearly and professionally.

Ability to work under pressure and manage competing priorities.

High levels of accuracy and attention to detail.

A proactive, customer‑focused approach and willingness to learn.

Desirable

Experience working in a regulated or controlled environment.

Experience in financial services, payments, or a Service Desk / operational support role.

Understanding of incident, request or service management concepts.

ITIL Foundation qualification or familiarity with ITIL principles.

Working Pattern & Development

4 days on, 4 days off shift pattern, working 8am to 8pm, subject to operational requirements.

Full structured training and onboarding provided.

Once fully trained and meeting role expectations, colleagues may work from home for up to two days per week, in line with Mastercard's Hybrid Work Policy.

Opportunities for ongoing development and progression within Customer Operations and the wider organisation.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply Now

Refine Your Search

technical advisor jobs in weeton, nyk

Customer Contact Centre Advisor (Payments / Technical Support)

Account Manager (Cyber)

Network Operations Engineer

Associate Advisor

JUNIOR SALES ADVISOR

IT Field Engineer

Corporate Sales Advisor (FTC October-May 2027)

Customer Support Advisor

Field Service Technician - Leeds (6 Month Fixed-Term Contract)

Onboarding and Support Engineer

Corporate Sales Advisor (FTC October-December)

Customer Service Advisor

Cyber Threat Intelligence Lead

Renewables Callout Advisor

HSEQ Advisor

Apprenticeships - Yorkshire & Surrounding Areas

Senior Customer Service Advisor

Inbound Sales & Service Advisor

Data Protection Officer

Callout Advisor - Boilers & A/C

I want to receive the latest job alerts for technical advisor in weeton, nyk

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