Service delivery manager Work, Jobs in Welham Green, Hrt (with Salaries)

Service Delivery Manager (UK)
Ness Digital Engineering —London
- Full-time
Skills Delivery Manager
Shaw Trust —London
- £45,605 - £52,048 a year
- Travel
- Annual leave
- Employee assistance programme
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Golf & Leisure Membership Manager
Brocket Hall —Hatfield
- £35,000 - £38,000 a year
- Weekend availability
- CRM software
- Employee discount
Quick apply
Service Delivery Manager
Ekco —London
- Hybrid work
- Management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Maintenance Service Delivery Manager
Sanctuary Group —Welwyn Garden City
- £43,921 - £46,232 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Operations Coordinator
Mitsubishi Electric —Hatfield
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Accounting
- Annual leave
- Employee assistance programme
Quick apply
1h
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Service Delivery Manager
ABM UK —London Heathrow Airport
- Computer literacy
- Team management
- Communication skills
- Employee discount
Quick apply
12d
Operations Manager (Delivery and Schemes)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
12d
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Service Delivery Manager
ECI —London
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Contracts
3d
Service Delivery Manager
Preventr Services Group —London
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Team management
Quick apply
11d
Assistant Store Manager
Mountain Warehouse —Hatfield
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
3d
Service Delivery Manager – Workplace Tech Services
ONNEC Group —Canary Wharf
- £55,000 - £65,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Mentoring
Quick apply
Service Delivery Manager
FalconSmartIT —London
- Continuous improvement
- Leadership
Quick apply
Senior Service Delivery Manager
Zenzero Solutions —London
- Analysis skills
- Project management
- Bachelor's degree
Delivery Manager
Richmond and Wandsworth Councils —Richmond
- £46,206 - £55,992 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
9d
Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe
Connor Consulting —London
- Full-time
- Remote
- PMP
- Project management
- No degree
Quick apply
Assistant Store Manager
Aldi —Hatfield
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme

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service delivery manager jobs near welham green, hrt

Service Delivery Manager (UK)

Ness Digital Engineering -
London

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Job details

Full-time

Full job description

Why Ness

We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.

You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.

You’ll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.

Requirements and responsibilities

The Service Delivery Manager plays a crucial role in ensuring smooth service operations and maintaining customer satisfaction.

What you’ll do

Client Satisfaction: Service delivery managers focus on meeting client expectations, resolving issues, and ensuring services align with agreed-upon service level agreements (SLAs) and operational level agreements where applicable. The Service Delivery Manager will build strong relationships with our internal clients, ensuring their needs are understood and met. They act as a bridge between technology and our internal clients, fostering trust and communication.
Relationship Management: They handle client relationships, coordinate with project teams were needed, and work with technology services.
Continuous Improvement: Service delivery managers help identify improvement initiatives, help resolve customer issues promptly, and collaborate with other groups in SRE for seamless service delivery
Gathering and understanding customer requirements/SLA’s and communicating to Ratings Services owners in a regular interval
Reporting Service quality through frequent dialogues and connect with and Ratings Technology and Business stakeholders through feedforward control
Addressing escalations and improving the services through strategical initiatives
Reviewing, planning, and communicating projects/services that may impact delivery of services to end users
When necessary, assist in capturing right details and actions with proper closure of incidents / problem tasks
Providing periodic major incident metrics reports to the stakeholders

What you’ll bring

Experience in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organization – subject matter experts, functional leads, departmental heads, executives
Management of BAU activities, changes and project work across global locations related to Rating Services and Corporate Services where applicable

Not checking every single requirement?

If this role sounds good to you, even if you don’t meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.

Let’s meet and you may just be the right candidate for one of our roles.

At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.

Apply Now

Refine Your Search

service delivery manager jobs in welham green, hrt

Service Delivery Manager (UK)

Skills Delivery Manager

Operations Manager

Golf & Leisure Membership Manager

Service Delivery Manager

Maintenance Service Delivery Manager

Operations Coordinator

Service Delivery Manager

Service Delivery Manager

Operations Manager (Delivery and Schemes)

Head of Campus Experience

Service Delivery Manager

Service Delivery Manager

Assistant Store Manager

Service Delivery Manager – Workplace Tech Services

Service Delivery Manager

Senior Service Delivery Manager

Delivery Manager

Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe

Assistant Store Manager

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