Job Introduction
Job Title: Change Manager
Salary: £49,479 per annum
Location: Stafford/Telford - Hybrid
Hours: 36 hours per week
Contract Type: Permanent
About the role:
We have an exciting opportunity for an experienced Change Manager to join our team.
We’re looking for a passionate and driven professional who brings our values to life and is committed to delivering outstanding services for our customers. If you thrive in a collaborative, supportive, and growing environment, this could be the perfect opportunity for you.
Day in the life of a Change Manager
As a key member of the Group’s wider leadership team, you will play an integral role in designing and delivering our systems-thinking approach to continuous improvement.
You’ll lead a high-performing team that partners with the wider business, acting as trusted advisors to drive meaningful change. You will:
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Champion our ‘Improve It’ value through a structured improvement methodology
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Lead cross-functional service and process reviews
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Work closely with PMO and Programme teams to ensure alignment and clarity of dependencies
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Foster collaboration across the organisation, breaking down silos and enabling a ‘one team’ mindset
What we are looking for
We’re seeking someone who is strategic, collaborative, and passionate about continuous improvement.
You will bring:
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Proven experience designing and delivering organisation-wide improvement approaches
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A strong track record of leading successful change initiatives and building engagement across teams
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Experience delivering change within a regulated environment
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The ability to balance strategic thinking with attention to operational detail
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Strong critical thinking and curiosity to identify improvement opportunities
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Expertise in stakeholder management, with the ability to influence and build trusted relationships
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Excellent analytical and problem-solving skills, including root cause analysis
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A passion for continuous improvement and the ability to clearly communicate its benefits
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Experience measuring service performance and addressing delivery challenges
As a leader, you will:
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Role model our values: Own It, Improve It, Live It
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Inspire, coach and develop your team to perform at their best
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Create an inclusive, collaborative culture that encourages innovation and shared accountability
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Champion Equality, Diversity and Inclusion across all areas of work
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Communicate complex ideas clearly and effectively to a range of audiences
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Work at pace, managing competing priorities with confidence
Please see the job description for the full list of essential and desirable criteria.
What we can offer you
We can offer 25 days holiday (increasing with each year of service, up to a maximum of 31 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.
About Us
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.
The way we work is shaped by three simple behaviours:
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Own it – make it happen
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Improve it - move things forward.
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Live it – show understanding and compassion
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
Our Inclusive Culture:
The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.
How to apply
Please hit the Apply Now button
If you need any supporting submitting your application, please email [email protected]
Closing date: 24th June 2026
Interviews may take place throughout the advert
We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.-
We may close this vacancy early if we receive a high volume of applications.
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If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.
- Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.
