Front of house coordinator Work, Jobs in West Drayton, Gtl (with Salaries)

Guest Relations & Service Coordinator (Host / Hostess)
The Shisha Garden —London
- From £13 an hour
- Part-time
- Hospitality
- Sales
- English
- Employee discount
- Referral programme
Quick apply
1d
Senior Waiter/Waitress – Floor & Guest Experience Coordinator
Mariage Frères —London
- Weekend availability
- Serving
- Hospitality
- Customer service
- Store discount
- Annual leave
Quick apply
Event Coordinator/ Restaurant Manager
Town London Ltd —London
- £48,000 - £50,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Employee discount
Quick apply
14d
Restaurant Reservations Co-ordinator
Coworth Park —Ascot
- Hospitality
- English
- Microsoft Office
- Employee discount
Events & Sales Coordinator
The Audley – Events —London
- £32,000 - £40,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
7d
Event Operations & Logistics Coordinator
Easy Gourmet Ltd —London
- £31,000 - £33,000 a year
- Weekend availability
- Hospitality
- Driving
- In-person
Quick apply
In Room Dining Coordinator
Four Seasons —London
- £41,500 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Flexible schedule
2d
In-Room Dining Coordinator, The Savoy Hotel
FAIRMONT —London
- £18 - £70 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
In-Room Dining Coordinator
The Chancery Rosewood —London
- Full-time
- Hotel
- Employee discount
- Life insurance
Quick apply
Night In Room Dining Coordinator
The Chancery Rosewood —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply

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Guest Relations & Service Coordinator (Host / Hostess)

The Shisha Garden
London

Quick apply

Job details

Part-time | Full-time
From £13 an hour
1 day ago

Benefits

Discounted or free food
Company pension
Employee discount
Referral programme
Sick pay

Qualifications

Hospitality
Sales
Upselling
English
Communication skills
Retail sales

Full job description

Job Overview

We are looking for a high-calibre, vibrant, highly articulate, and charismatic Guest Relations & Service Coordinator to elevate our front-of-house experience. This is a unique, dynamic role that blends premium hospitality, floor coordination, and brand promotion.

As the primary touchpoint for our guests, you will be responsible for ensuring flawless table service, naturally upselling our premium menu offerings, and acting as the lead brand ambassador for our exclusive new VIP Membership Rewards Plan (We offer significant, uncapped earning potential on top of your hourly wage per sign up). We want a self-motivated, engaging individual who loves connecting with people and thrives in an energetic, customer-focused environment.

Key Responsibilities:

1. Service Coordination & Guest Experience

Warmly greet, check-in, and seat guests while setting a welcoming, VIP tone from the moment they arrive.
Continuously monitor the dining floor, conducting active check-backs to ensure all tables are receiving fast, attentive, and high-quality service.
Act as the bridge between guests, waitstaff, and the kitchen/shisha bar to ensure a seamless service flow during peak hours.
Handle any customer inquiries or special requests with empathy, grace, and professionalism.

2. Menu Upselling & Recommendations

Use expert product knowledge to guide guests through our Mediterranean fusion menu, premium shisha brands, and specialty drinks.
Proactively recommend and upsell to enhance the dining experience and maximise spend per head.

3. VIP Membership Onboarding & Brand Promotion

Act as the dedicated champion for our new Shisha Garden VIP Membership Rewards Plan.
Educate dining guests on the value and exclusive perks of our tiered digital loyalty packages (which include complimentary monthly shisha allocations, priority table bookings, and ongoing food and beverage discounts).
Guide guests through the digital sign-up process at their tables, actively driving loyalty club growth and long-term customer retention.

What We Offer (Compensation & Benefits)

We believe in rewarding staff who actively drive the business forward. Along with a competitive hourly base rate, this role includes a specialized compensation package tailored to promotional success:

Base Pay: Competitive hourly rate (dependent on experience)
Tips: Generous share of house tips
Promotional Incentive Scheme: An exclusive, KPI-based commission structure rewarded directly for every customer you successfully onboard onto our VIP Membership Rewards Plan. (This offers significant, uncapped earning potential on top of your hourly wage).
Employee discount and discounted/free food during shifts
Company pension
Sick pay
Excellent opportunities for professional growth and management progression

Schedule & Availability

Evening and night shifts (flexible working hours starting from 7:00 PM onwards)
Weekend availability (Crucial for peak trading hours)
Monday to Friday shifts available
Holidays

Experience & Requirements

Hospitality / FOH Experience: 1 year+ in a high-volume restaurant, lounge, or premium hospitality venue (Required).
Sales / Promotional Skills: Previous experience in upselling, brand promotion, retail sales, or loyalty club onboarding is highly desirable.
Communication: Exceptional verbal communication skills with a natural ability to build instant rapport with diverse guests.
Language: Fluent English (Required).
Attitude: Professional presentation, a warm smile, and an upbeat, "can-do" work ethic.

Pay: From £13.00 per hour

Benefits:

Company pension
Discounted or free food
Employee discount
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

front of house coordinator jobs in west drayton, gtl

Guest Relations & Service Coordinator (Host / Hostess)

Senior Waiter/Waitress – Floor & Guest Experience Coordinator

Event Coordinator/ Restaurant Manager

Restaurant Reservations Co-ordinator

Events & Sales Coordinator

Event Operations & Logistics Coordinator

In Room Dining Coordinator

In-Room Dining Coordinator, The Savoy Hotel

In-Room Dining Coordinator

Night In Room Dining Coordinator

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