Welfare officer Work, Jobs in West Drayton, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Welfare Officer
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- Databases
- Education
- Office experience
2d
Field Welfare Officer
Fulmar Services —North London
- £37,000 - £42,000 a year
- Full-time
- Travel
- Financial services
- Communication skills
- Life insurance
- Referral programme
Quick apply
4d
Resettlement Support Officer
Hillingdon Council —Uxbridge
- £35,520 - £36,585 a year
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Environmental Health Officer / Food Safety Officer
Hillingdon Council —Uxbridge
- £3,000 a month
- Weekend availability
- Free parking
- Employee discount
Resident Decant Officer x2
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
Attendance Manager
Grove Academy —Slough
- £36,508 - £40,958 a year
- Part-time
- School
- Free parking
Compliance Officer
Newland House School —Twickenham
- £42,000 - £48,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Sick pay
Quick apply
4d
Student Welfare Officer (REDEPLOYEE APPLICANTS ONLY)
City St George's, University of London —London
- Full-time
- Hybrid work
- University
- School
19h
Security Response Officer
Pace Security Services Ltd —Uxbridge
- £13.15 an hour
- Full-time
- Microsoft Word
- Customer service
- English
Quick apply
4d
Brokerage Officer
Hillingdon Council —Uxbridge
- £38,256 - £39,276 a year
- Communication skills
- Free parking
- Employee discount
2d
Law Enforcement Officer
Hammersmith & Fulham Council —Hammersmith
- £43,308 - £45,852 a year
- Customer service
- Communication skills
Prisoner Custody Officer
Serco Plc —Uxbridge
- £27,220 - £30,172 a year
- Full-time
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Student Welfare Officer
Bourne Education Trust —West Ewell
- £25,838 - £33,951 a year
- Part-time
- Communication skills
- School
- Office experience
- Free parking
- Employee assistance programme
Scrutiny Officer
Islington Council —Islington
- £45,852 - £47,925 a year
- Full-time
- Employee discount
Welfare Officer
Raven Housing Trust —Redhill
- £35,000 a year
- Employee discount
9d
Victim Liaison Officer
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Presentation skills
- Flexitime
4d
Reablement Team Leader
Slough Borough Council —Slough
- £41,873 - £47,238 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Attendance Officer
Ark Schools —London
- £30,222 - £31,976 a year
- School
- Teaching
Concierge Officer
Islington Council —Islington
- £31,086 - £31,980 a year
- Part-time
- Customer service
- Annual leave
- Employee discount
11d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Case record updates
Tenant engagement
Analysis skills
Tenancy sustainment support
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

welfare officer jobs in west drayton, gtl

Welfare Advice Officer

Welfare Officer

Field Welfare Officer

Resettlement Support Officer

Environmental Health Officer / Food Safety Officer

Resident Decant Officer x2

Attendance Manager

Compliance Officer

Student Welfare Officer (REDEPLOYEE APPLICANTS ONLY)

Security Response Officer

Brokerage Officer

Law Enforcement Officer

Prisoner Custody Officer

Student Welfare Officer

Scrutiny Officer

Welfare Officer

Victim Liaison Officer

Reablement Team Leader

Attendance Officer

Concierge Officer

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