Director of operations Work, Jobs in West End, Gtl (with Salaries)

Operations Director
Lane7- Operations —London
- Up to £140,000 a year
- Full-time
- Hospitality
- Bar
- Travel
- Referral programme
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Head of Operations
Restaurant Associates —London
- £95,000 - £100,000 a year
- Hospitality
- Leadership
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Management
- English
- Employee assistance programme
Quick apply
Director of Oversight
Motability Foundation —Harlow
- £125,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
14d
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Director of Platform Operations
Kaluza —London
- £141,000 - £170,000 a year
- Full-time
- Budgeting
- AI
- Leadership
- Employee discount
Quick apply
3d
Head of Operations
StrideUp —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Financial services
- Life insurance
Quick apply
Industrial Operations Director
Shobha Industries UK Ltd —London
- £128,000 a year
- Full-time
- Management
- Engineering
- Supervising experience
- Relocation assistance
- Flexitime
Quick apply
Head of People Operations
Kooth —London
- £70,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Operations Service Director (Blood Sciences)
Synnovis —London
- £121,528 - £138,529 a year
- Full-time
- Business development
- Continuous improvement
- Team management
5d
Head of Operations
Bodylogics —Barnet
- £50,000 - £80,000 a year
- Full-time
- Business development
- Continuous improvement
- Mentoring
- Profit sharing
- Employee discount
Quick apply
5d
Executive Director of Public Impact
National Housing Federation —London
- £118,750 a year
- Hybrid work
- Management
- Travel
- Budgeting
- Annual leave
- Flexitime
3d
Head of Office, Chamber and Participation Team
House of Commons UK Parliament —London
- £100,194 - £143,273 a year
- Full-time
- Leadership
- Annual leave
Operations Director
WSH Support Office —London
- Full-time
- Food service experience
- Communication skills
- Negotiation
- Employee discount
Quick apply
Head of Customer Operations
Skin Analytics Ltd —London
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- AI
- Annual leave
Quick apply
10d
Sr Director, ERP Technology & Operations
Gilead Sciences —London
- Full-time
- Hybrid work
- Customer service
- DevOps
- ERP systems
Head of Area Operations
Achieve together —London
- £65,000 - £75,000 a year
- Employee discount
Quick apply
Senior Director, People Operations
Legora —London
- £251,600 - £296,000 a year
- Full-time
- IT
- Leadership
Head of European and UK Policy
Whatnot —London
- £200,000 - £276,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Work from home

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Operations Director

Lane7- Operations -
London

Quick apply

Job details

Full-time
Up to £140,000 a year

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Private medical insurance
Referral programme

Qualifications

Hospitality
Profit & loss
Leadership
Communication skills

Full job description

Operations Director – UK-based with regular travel across UK, Europe and Ireland

About Us

Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.

Could you be what we’re looking for?

This is a rare and genuinely exciting opportunity to join Lane7 Group at a pivotal point in its international expansion. As Operations Director, you will provide senior strategic and operational leadership across the entire Lane7 Group estate, working directly with the CEO and Founder to set the direction of the business and ensure the group has the operational capability to support its ambitious growth plans.

The Role

You will lead a talented senior operations team including a Head of Operations who owns all site deliverables and standards, a Head of Gaming & Facilities, and a Health & Safety and Compliance Officer empowering them to deliver excellence across the estate while you focus on strategy, international expansion, and building the frameworks that will take Lane7 Group to the next level.

This is a role for a proven, commercially astute senior leader who is as comfortable shaping long-term strategy as they are rolling their sleeves up when the business needs it.

Key Responsibilities include:

Strategic Leadership

Define and execute the operational strategy across all Lane7 Group venues and territories, aligned to the group’s growth ambitions.
Partner with the COO and Board to shape expansion plans, new venue pipelines, and market entry strategies across the UK, Europe, and Ireland.
Build scalable operational frameworks, governance structures, and toolkits that support a rapidly growing multi-brand, multi-territory estate.
Lead the senior operations leadership team, setting clear direction, priorities, and accountability across all functions.

International Expansion

Lead the operational workstream for new venue openings across the UK, Germany, Ireland, and new European markets.
Develop and own the group’s new venue opening playbook, ensuring every launch delivers to full brand and operational standards.
Support site assessment, due diligence, and early-stage planning for new Lane7 Group venues.
Build and maintain the operational infrastructure required to manage a growing international estate effectively.

Commercial Performance & Governance

Hold overall P&L accountability across the Lane7 Group venue portfolio.
Work with the Head of Operations to monitor and drive commercial performance across the estate, stepping in at a strategic level where intervention is needed.
Provide regular operational performance reporting to the Board, with clear insight into trading, risks, and opportunities.
Ensure the group meets all regulatory, compliance, and governance obligations across every territory.

Senior Team Leadership

Line manage and develop the Head of Operations, Head of Gaming & Facilities, and H&S & Compliance Officer.
Create a high-performing, collaborative senior operations team with clear ownership, strong communication, and shared standards.
Partner with HR on senior talent acquisition, succession planning, and leadership development across the operations function.
Represent the operations function at Board and investor level, communicating performance, risks, and strategic priorities clearly & credibly.

Brand & Guest Experience

Be the ultimate custodian of the Lane7 Group guest experience across all brands and territories.
Work with the Head of Operations and brand teams to ensure operational delivery fully supports the group’s positioning and commercial objectives.
Use guest feedback, NPS, and market insight to inform strategic decisions and drive continuous improvement.

To be a success with Lane7, you’ll have:

Essential

A proven senior operations leader with multi-site, multi-territory experience in hospitality, leisure, entertainment, or F&B.
Experience operating at Director or equivalent level with P&L accountability across a significant venue portfolio.
A track record of leading senior operations teams and building high-performing functions.
Strong international operations experience, ideally across the UK and at least one European market.
Exceptional strategic thinking combined with the pragmatism to drive execution through others.
Outstanding communication and stakeholder management skills, including Board-level engagement.
A genuine passion for guest experience and social entertainment.

Desirable

Direct experience in competitive socialising, experiential entertainment, or premium bar and dining.
Multi-brand operational leadership experience.
Experience operating in Germany, Ireland, or other European markets.
A second European language is an advantage, though not essential.

What We’ll Offer

Salary - Up to £140k Per Annum (Depending on Experience)
Performance bonus
28 days holiday per year (Plus 1 day holiday for every year worked - Up to 5 years)
Private Health insurance & benefits through Vitality
Company pension contribution
Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
25% off food and drink
Get involved with different social activities throughout the year through our team social calendar
Annual team awards party
Cycle2Work scheme partnered with Halfords
Refer a friend scheme

Fancy being part of it all? Apply Now

INDHEADOFFICE

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Refine Your Search

director of operations jobs in west end, gtl

Operations Director

Head of Customer Operations

Head of Operations

Head of Operations

Director of Oversight

Director of Key Accounts

Director of Platform Operations

Head of Operations

Industrial Operations Director

Head of People Operations

Operations Service Director (Blood Sciences)

Head of Operations

Executive Director of Public Impact

Head of Office, Chamber and Participation Team

Operations Director

Head of Customer Operations

Sr Director, ERP Technology & Operations

Head of Area Operations

Senior Director, People Operations

Head of European and UK Policy

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