Senior facility manager Work, Jobs in West End, Gtl (with Salaries)

Energy Manager
Johnson Controls —Sunbury
- Full-time
- Engineering
- Business development
- Bachelor's degree
Senior Technical Services Manager - Cluster Lead
Sodexo —London
- Up to £80,000 a year
- Full-time
- No degree
- Communication skills
- Banking
- Employee assistance programme
Quick apply
8d
Senior Facilities Manager - Leading Workspace Brand
x+why —London
- £60,000 a year
- Part-time
- Hospitality
Regional Head of Estates London (internally this role is known as Senior Estate Manager)
English Heritage —London
- From £54,540 a year
- Call to connect
- Remote
- Management
- Budgeting
- Leadership
- Work from home
- Employee assistance programme
Senior Programme Manager
Imperial College London —White City
- £71,793 - £82,031 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
6d
Senior Facilities Manager
The Crown Estate —London
- Customer service
- Engineering
- Bachelor's degree
Senior Programme Manager - MBA Suite
Imperial College London —South Kensington
- £59,808 - £71,793 a year
- Weekend availability
- Customer service
- Master's degree
- Analysis skills
- Annual leave
Regional People Lead, EMEA
Duolingo —London
- £124,395 - £186,592 a year
- Management
- Recruiting
- Contracts
12d
Senior Estates & Facilities Contracts Manager
Royal Free London Property Services Limited —London
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Contracts
3d
Senior Facilities Manager (EMEA)
CBRE —London
- Full-time
- Microsoft Word
- Maths
- Bachelor's degree
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Senior Performance Manager
Westfield Health —London
- Up to £55,000 a year
- English
- Team management
- Budgeting
- Annual leave
- Employee discount
Quick apply
11d
Facilities Manager
OCS Group —Hatfield
- Leadership
- Communication skills
Quick apply
4d
Operations Manager
Sodexo —London
- Up to £55,000 a year
- Full-time
- Training & development
- Leadership
- Employee assistance programme
Quick apply
10d
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Senior Infrastructure Cluster Manager
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- English
- Continuous improvement
- Team management
- Annual leave
- Flexible schedule
Quick apply
Site Contract Manager - Contract Cleaning
Samsic UK —London
- £50,000 - £55,000 a year
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
Workplace Manager
IWG —London
- Monday to Friday
- Customer service
- Presentation skills
- Continuous improvement
- Annual leave
Operations Manager/Director
Blayze Consulting Group —London
- £55,000 - £65,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
Quick apply
Operations Manager – Medical Aesthetics Training
Derma Institute —London
- Up to £50,000 a year
- Full-time
- CRM software
- Team management
- Recruiting
Quick apply
2d

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Energy Manager

Johnson Controls -
Sunbury

Apply Now

Job details

Full-time

Qualifications

Client engagement
Engineering
Ticket management
Process improvement
Business development
Bachelor's degree
Building management systems
Customer relationship management
Customer loyalty building
Relationship management
Live product demonstrations
Customer support
Customer interaction
Product demonstrations
Business
Communication skills
Help desk

Full job description

What You Will Do
OpenBlue is a complete suite of AI-enabled smart building software solutions that delivers impactful outcomes in energy efficiency and sustainability, equipment uptime, facilities team productivity, workplace planning, and workplace experiences that combines Johnson Controls’ 140 years of building expertise with cutting-edge technology. We are seeking an Energy Manager to partner with customers of our OpenBlue platform to deliver value. You will drive successful outcomes for customers and serve as a key consultant throughout the entire customer lifecycle. This is a great opportunity for someone who likes a challenge, is comfortable with a start-up environment in a large company, and open to growing the position as we grow as our business.

How You Will Do It

Responsible for end-to-end delivery of customer value for OpenBlue solutions

Customer Onboarding
- Participate in customer kick-off and key deployment milestone calls
- Understand customer personas, end users, use cases and goals; Ask questions to become deeply familiar with your customers’ businesses challenges
- Train end users on the OpenBlue customer value framework and success metrics to be measured
- Share product training resources and technical support processes
- Validate the completion of scope as per contract and customer needs
- Provide customers with a guided product tour after delivery
Adoption
- Become a trusted advisor by helping customers to understand and use the product to achieve business outcomes, including end users as well as internal and external channel partners
- Monitor product usage analytics and provide feedback to customers.
- Establish 30-60-90 day check-ins for new customers followed by regular touchpoints to discuss adoption, issues, and value creation
Advocacy (Build trust / transparency)
- Review any open issues / technical support tickets with customers
- Provide initial triage, basic support, and customer training to resolve problems quickly, leveraging technical support teams as needed
- Monitor customer health and value delivered; Conduct Net Promoter Score (NPS) surveys and ensure all feedback loops are closed
- Participate in Customer Business Reviews (QBRs) in partnership with digital commercial account managers.
- Serve as the voice of the customer and share feedback with Product Management and Commercial teams on how we can better serve customers
Retention and Growth
- Ensure we are meeting customers’ definition of success
- Identify other opportunities to provide value
- Drive new business growth by earning favorable customer references

What we look for

Required

Bachelor's degree in engineering, business, or a related field.
5+ years recent experience in HVAC systems, building automation systems, energy management solutions, facility management, or building maintenance services
Hands-on experience working with installation, deployment, or use of Operational Technologies (OT) in medium to large facilities
Experience delivering user training, product demonstrations, and addressing operational questions to drive end results
Excellent communication skills, both written and verbal, to work with customers or partners across operational and senior levels
Strong track record in customer relationship management with enterprise customers
Extremely organized project management skills to manage multiple customers in your portfolio
Demonstrated ability to lead within a matrix organization
Experience driving process improvements to enhance customer satisfaction
Candidates must already have a work authorization that would permit them to work for Johnson Controls in the United Kingdom.

Preferred

Experience with smart building software and/or energy management systems
Certified Energy Manager® (CEM) certification (Association of Energy Engineers)
Certified Measurement & Verification Professional (CMVP) certification

The role may include up to 10% travel

Apply Now

Refine Your Search

senior facility manager jobs in west end, gtl

Energy Manager

Senior Technical Services Manager - Cluster Lead

Senior Facilities Manager - Leading Workspace Brand

Regional Head of Estates London (internally this role is known as Senior Estate Manager)

Senior Programme Manager

Senior Facilities Manager

Senior Programme Manager - MBA Suite

Regional People Lead, EMEA

Senior Estates & Facilities Contracts Manager

Senior Facilities Manager (EMEA)

Estates Manager

Senior Performance Manager

Facilities Manager

Operations Manager

Residence Life Coordinator, First Year Focus - NYU London

Senior Infrastructure Cluster Manager

Site Contract Manager - Contract Cleaning

Workplace Manager

Operations Manager/Director

Operations Manager – Medical Aesthetics Training

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