Front of house supervisor Work, Jobs in West London, Eng (with Salaries)

Front Office Supervisor
Planet Lodges UK Hospitality Ltd —London
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- English
- Hotel
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
9h
Front Office Supervisor
Maybourne —West London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
11d
Front Office Supervisor
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Referral programme
8d
Reception Supervisor
Starhotels —London
- £28,080 a year
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee discount
- Referral programme
Quick apply
Front of House Supervisor
atis —London
- £14.50 an hour
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Front Office Supervisor
Royal Lancaster London —London
- £28,909.55 - £32,000.00 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Front of House Supervisor
Farmer J —London
- £14.65 an hour
- Full-time
- Restaurant
- Kitchen experience
- Employee assistance programme
- Employee discount
Quick apply
FOH Team Leader
PICK.YOUR.OWN. —London
- £14.50 - £15.50 an hour
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Store discount
- Annual leave
Quick apply
Front of House Supervisor
Golfplex —Binfield
- £28,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
12d
Concierge Supervisor - Mayfair - New Opening
The Shepherd Mayfair —London
- £32,000 a year
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
6d
Front Office Supervisor
Hilton —London
- £14.79 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
Front of House Leader -Bankside
Pret A Manger —London
- £15.35 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
6d
Senior Front of House Supervisor
Orange Tree —Richmond
- Up to £15 an hour
- Part-time
- Bar
- Hotel
- Employee discount
Quick apply
Restaurant Supervisor
At Sloane —Chelsea
- £43,000 - £45,000 a year
- Weekend availability
- Serving
- Hospitality
- Hotel
- Annual leave
- Referral programme
Front of House Supervisor
Barang —London
- £15 - £16 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
6d
Front of House Leader - Victoria Place
Pret A Manger —London
- £15.35 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
5d
Front of House Supervisor - zero hours
bartlett mitchell - Support Office —London
- £16 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Travel
- Annual leave
Quick apply
7d
Front of House Supervisor
Locke —London
- Full-time
- Hospitality
- Hotel
Quick apply
Supervisor
Soraya Restaurant —London
- £43,745 - £46,245 a year
- Full-time
- Bar
- Culinary experience
- IT
- Employee assistance programme
- Employee discount
Quick apply
Hotel Reception Supervisor
Thistle —London
- £14.66 an hour
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply

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Front Office Supervisor

Planet Lodges UK Hospitality Ltd
London

Quick apply

Job details

Permanent | Full-time
£27,000 - £32,000 a year
9 hours ago

Benefits

Health & wellbeing programme
Employee mentoring programme
Flexitime
Paid volunteer time

Qualifications

English
Mentoring
Front desk
Leadership
Communication skills
Hotel experience

Full job description

About the Role:

London is renowned for its world-class service standards, and at Planet Lodges UK Hospitality Ltd, we apply that same standard to every guest interaction. We run high-performing, stylish properties that feel warm, memorable, and seamless. We believe that hotel stays shouldn’t just be convenient—they should be exceptional. We are looking for a Front Office Supervisor who can take ownership of our front-of-house experience. You aren't just checking guests in; you are setting the tone for their entire stay. You will lead a dedicated team of receptionists, bridging the gap between operational standards and genuine, personal hospitality. You are the advocate for the guest on the front lines.

Why Work With Us?

The Environment: Our properties are located in central London. We value an environment that inspires high energy—think welcoming lobbies, positive team dynamics, and great coffee.
Service Culture: We don't need you to convince us that guest service matters. We know it does. You will be empowered to make operational decisions and resolve guest needs on the spot.
Modern Systems: We operate with modern Property Management Systems (PMS). We streamline administrative tasks so you can focus on leading your team and engaging with guests.
Growth: You will have clear progression paths and internal training opportunities to keep your leadership and management skills sharp.

Key Responsibilities:

Operations Ownership: Maintain and elevate our daily reception standards. Ensure flawless execution of check-in, check-out, and shift handovers.
End-to-End Guest Experience: Lead the team from initial guest welcome and room assignment to addressing special requests and handling direct inquiries.
Team Leadership: Mentor and guide Front Desk Receptionists. Conduct shift briefings and provide constructive coaching that elevates the team's performance.
Operational Coordination: Don't work in a silo. Collaborate closely with Housekeeping, Maintenance, and Management to ensure seamless room availability and property standards.
Issue Resolution: Handle guest feedback directly and professionally. You can turn a challenging situation into a loyal customer experience with calm confidence.

What We Are Looking For:

Experience: 2+ years in hotel reception or front office operations, with previous experience as a Senior Receptionist or Shift Leader.
Track Record: A strong background in guest-facing roles is essential. We want to see a demonstrated history of excellent customer ratings and strong team coordination.
Tooling: You are proficient with hotel Property Management Systems (e.g., Opera or similar PMS software).
Communication Skills: Professional fluency in English is required for daily guest interactions and team communication. Additional languages are a plus.
Mindset: You are calm under pressure. You know how to balance fast-paced peak hours with meticulous attention to detail.

Pay: £27,000.00-£32,000.00 per year

Benefits:

Employee mentoring programme
Flexitime
Health & wellbeing programme
Paid volunteer time

Work Location: Hybrid remote in London W4 5YG

Quick apply

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front of house supervisor jobs in west london, eng

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