Senior helpdesk engineer Work, Jobs in West London, Gtl (with Salaries)

Senior Helpdesk IT Engineer
RedDoor IT Ltd —Croydon
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Computer networking
- SharePoint
Quick apply
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Senior Platform Reliability Engineer
Ricoh —London
- Azure
- Bakery
- Travel
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
7d
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
7d
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
1d
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
IT Engineer
Class Technology Solutions Ltd —Maidenhead
- £32,000 - £35,000 a year
- Full-time
- Azure
- IT
- Annual leave
- Employee assistance programme
Quick apply
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Senior Security Engineer
WPP Media —London
- Hybrid work
- Microsoft Access
- Azure
- AWS
- Annual leave
- Employee discount
9d
Senior Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Azure
- AWS
- Computer networking
- Work from home
Quick apply
Electrical Engineer
Kier Group —London
- Full-time
- Communication skills
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
Technical Architect (Microsoft 365/Azure)
Wanstor —London
- Full-time
- Hybrid work
- Azure
- Scripting
- IT
- Annual leave
Quick apply
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Contract Support Administrator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Lead Contract Support
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Foot Mobile Engineer – Covent Garden, West End & Westminster
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

I want to receive the latest job alerts for senior helpdesk engineer in west london, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Helpdesk IT Engineer

RedDoor IT Ltd -
Croydon

Quick apply

Job details

Permanent | Full-time
£32,000 - £40,000 a year

Benefits

Free flu jabs
Company pension
Company events

Qualifications

TCP
Driving Licence
Customer service
GCSE
LAN
Technical support
DHCP
Computer networking
DNS
SharePoint
IT
TCP/IP
Active Directory

Full job description

Job Summary
We are seeking a skilled Senior IT Engineer to join our team. The ideal candidate will be responsible for managing our company's IT infrastructure and ensuring its smooth operation. This role requires a strong technical background and the ability to lead IT projects effectively. The successful candidate will have a proven track record of working within a demanding role where the balance of customer satisfaction and service delivery is critical.

Reporting to the Technical Director the successful candidate will be responsible for the day-to-day activities of the support desk, which ensure all client requirements are fulfilled within agreed specifications.

Responsibilities
- Provide 3rd Line Support
- Oversee the installation, configuration, and maintenance of IT systems
- Manage network infrastructure, including LAN, DNS, TCP/IP, and Firewalls
- Provide technical support and troubleshooting for end-users
- Administer Active Directory
- Monitoring own and support queue tickets to ensure they are dealt with in the timescale required
- Support the technical team
- Update all documentation as and when required in all platforms
- Carry out and manage the progress of delegated projects from implementation right through to end satisfaction
- Ensure data security and backup procedures are in place
- Conduct regular system audits to ensure compliance with company policies
- Participate in all relevant training provided where required

Qualifications
- Proven experience as an IT Engineer for 5+ years
- Previous management skills
- In-depth knowledge of Networking including DHCP, DNS, Vlans
- In-depth knowledge of O365 including SharePoint, conditional access, AD sync
- In-depth knowledge of working with Servers including Active Directory
- Strong understanding of customer service principles
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Relevant Microsoft 365 certification

Driving license required

If you are a proactive IT professional with a passion for technology and a desire to drive innovation, we invite you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Free flu jabs

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 5 years (required)
Customer service: 5 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior helpdesk engineer jobs in west london, gtl

Senior Helpdesk IT Engineer

Graduate Cloud Support Engineer

Senior Platform Reliability Engineer

Helpdesk Technician (1st line)

IT Operations Engineer

IT Service Desk Lead

Coordinator

Technical Support Associate - London

IT Engineer

IT Technical Systems Analyst (Applications Team)

Senior Security Engineer

Senior Broadcast Engineer - Support

Electrical Engineer

1st Line Technical Support

Technical Architect (Microsoft 365/Azure)

System Administrator 1 - UK

Contract Support Administrator

Building Services Engineer – North London, Hertfordshire & Essex

Lead Contract Support

Foot Mobile Engineer – Covent Garden, West End & Westminster

I want to receive the latest job alerts for senior helpdesk engineer in west london, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected