it administrator Work, Jobs in west london (with Salaries)

Helpdesk Administrator
OA Partners —Bracknell
- £13.75 an hour
- Temporary
- Customer service
- Communication skills
2d
Help Desk Administrator
GM Recruitment —London
- £32,000 - £35,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
Technical Support Administrator (Non I.T)
AECOM —London
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Technical Support and Office Admin
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
5d
Facilities Helpdesk Administrator
BD Trading Partnership —London
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Service Desk Administrator
Mitie —Waltham Abbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Helpdesk Administrator - Bracknell

The rewards

Hours

The role of Helpdesk Administrator:

Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns
Handle incoming and outgoing calls efficiently and effectively
Complete administrative tasks on the CAFM (Computer Aided Facilities Management) system including assigning colleagues and sub-contractors to service tasks, generating purchase orders, and updating admin information
Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements
Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting
Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, including assignment, prioritisation, and categorisation
Monitor and complete work orders for remedial actions, both in-house and contractor-related

The ideal Helpdesk Administrator:

Exceptional customer service and administration skills
Excellent communication skills, both written and verbal
Exemplary attention to detail with the ability to work accurately
Self-motivated, enthusiastic, and professional
Able to work well under pressure and handle challenging situations
Strong decision-making skills with the ability to take ownership and resolve problems independently