2nd line engineer Work, Jobs in West Malling, Ken (with Salaries)

2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
1st Line Technician
Cyan IT —Aylesford
- £25,000 - £28,000 a year
- Full-time
- English
- Organisational skills
- SharePoint
Quick apply
3d
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
2nd Line Network Engineer
Fortray Global Services Ltd —London
- £38,000 - £42,000 a month
- Gym membership
IT 2nd Line Service & Support Engineer
LSEC —London
- £28,701 - £34,106 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
IT Support Engineer & Cyber Security (L2+)
Goaco —Dartford
- Weekend availability
- SharePoint
- In-person
- Business
- Employee discount

I want to receive the latest job alerts for 2nd line engineer in west malling, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Engineer

Akita Systems Ltd -
Sevenoaks

Apply Now

Job details

Permanent
£30,000 - £35,000 a year

Qualifications

Microsoft Windows Server
Reactive maintenance implementation
Technical troubleshooting
Incident management
Mentoring junior staff
Maintenance
Service restoration
Mentoring
Technical writing
Customer support
Professional development mentoring
Customer interaction
Root cause analysis
Fault diagnosis and repair
Help desk

Full job description

As a 2nd Line IT Support Engineer at Akita, you will be joining an award-winning Service Desk team where your technical aptitude and problem-solving skills will directly impact our clients' success.

In this multi-faceted role, you will:

Take ownership of complex issues: Resolve escalated incidents and service requests with reduced supervision, focusing on identifying root causes rather than only treating symptoms.
Work across a modern tech stack: Bring in-depth knowledge of Microsoft 365, Entra ID, and endpoint management, alongside core Windows Server, networking, and security environments.
Be a technical mentor: Thrive on imparting your knowledge to others, providing guidance and informal mentoring to support the growth of our Tier 1 engineers.
Drive service improvement: Create and improve technical documentation, and proactively suggest system upgrades or genuine improvements to our clients.
Deliver exceptional service: Manage more complex customer communications with a professional, respectful, and proactive approach.
Troubleshoot methodically: Demonstrate a logical, structured approach to technical challenges, understanding the broader impact of technical changes while balancing speed, quality, and risk.
Provide hands-on support: Attend client sites as required to fulfill proactive maintenance and reactive troubleshooting requirements.

Apply Now

Refine Your Search

2nd line engineer jobs in west malling, ken

2nd Line Engineer

1st Line Technician

MSP 3rd Line Service Desk Technician

IT Support Engineer (1st to 2nd Line Progression)

2nd Line Network Engineer

IT 2nd Line Service & Support Engineer

IT Support Engineer & Cyber Security (L2+)

I want to receive the latest job alerts for 2nd line engineer in west malling, ken

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected