About AXA:
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.
Job overview:
We’re seeing a detail-oriented Product Owner with experience in digital product delivery, React development and online customer journeys to join the Sales Online Team in AXA Health on a 12 month fixed term contract. In this role, you'll act as the tactical execution lead for a well-defined product area, working closely within a dedicated squad to deliver against prioritised backlog items and sprint goals. You’ll ensure smooth agile ceremonies, coordinate daily activities, and collaborate with Product Managers to deliver on the product roadmap
Key responsibilities:
- Own and manage the product backlog, making sure it’s well-defined, refined and ready for delivery.
- Lead agile ceremonies like sprint planning, daily stand-ups, reviews and retrospectives to keep the delivery on track and resolve blockers.
- Coordinate day-to-day squad activities, ensuring they align with sprint goals and commitments.
- Support Product Managers in tracking progress against plans and delivery milestones.
- Gather and incorporate stakeholder and user feedback to inform backlog prioritisation and product improvements.
- Monitor dashboards, usage metrics and operational trends to spot areas for improvement.
- Suggest and implement enhancements to product features or delivery processes based on observations and feedback.
- Keep clear, concise documentation of features, stories and acceptance criteria to maintain transparency.
- Lead regular playbacks of progress to wider stakeholder and senior leadership groups whilst also playing an active role in Quarterly planning sessions.
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
Your skills & experience:
- Experience as a Product Owner within an agile environment.
- Skills in backlog management, facilitating agile ceremonies and cross-team coordination using tools like JIRA and Confluence.
- Hands-on experience working with React engineers or in a React-based digital environment.
- Background in online digital optimisation, front-end development and creating or maintaining online customer journeys.
- Experience in sales, lead acquisition, or digital commerce, with a clear understanding of the entire customer journey from click-to-lead, quote, and purchase.
- Knowledge of AB testing, performance reviews and analytics related to online customer behaviour.
- Strong collaboration skills, with the ability to work effectively with technical teams and business stakeholders with an awareness of regulatory or compliance requirements.
- Proactive in identifying risks, issues and opportunities for process and product improvements, with a keen interest in developing product management skills, strategy and roadmap planning.
Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom
How to apply:
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
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