Support associate Work, Jobs in Westbourne, Dor (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Bournemouth
- Full-time
- English
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Bournemouth
- Full-time
- English
- Analysis skills
- Business
Medical Laboratory Assistant - Cellular Pathology
University Hospitals Dorset NHS Foundation Trust —Poole
- £25,272 a year
- Full-time
- Computer literacy
- Laboratory experience
- Data entry
2d
Retail associate
TK Maxx —Christchurch
- Part-time
- Customer service
- No experience needed
- Employee discount
4d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Early Years & Playwork Practical - Associate Assessor - Remote
learndirect Ltd —Bournemouth
- £100 a day
- Weekend availability
- Remote
- Flexible schedule
Quick apply
Team Member (Stock)
NEXT —Poole
- £8.28 - £12.71 an hour
- 12 hour shift
- Customer service
- Employee discount
2d
AML Investigations - Associate
JPMorganChase —Bournemouth
- Full-time
- Communication skills
7d
Client Service Account Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Communication skills
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
Quick apply
Lawyer Support Associate (Evening Shift) (6-month FTC)
Lawhive —Poole
- £28,500 a year
- Remote
- Communication skills
- Annual leave
Operational Regulatory Support Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Financial services
Document Centre Associate (6-Month FTC)
Lawhive —Poole
- £26,000 a year
- Annual leave
Healthcare Assistant (Nights)
Allegra Care —Christchurch
- £13.32 an hour
- 12 hour shift
- Patient care
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Area Manager
Amazon UK Services Ltd. —Bournemouth
- Full-time
- English
- Master's degree
- Bachelor's degree
Associate Tutor - Wildlife, Marine Biology and Conservation - Animals - Remote
learndirect Ltd —Bournemouth
- Remote
- CRM software
Quick apply
Healthcare Assistant
Allegra Care —Christchurch
- £13.20 an hour
- 12 hour shift
- Patient care
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Associate Dentist
mydentist —Bournemouth
- Sick pay
Quick apply
Post Doctoral Research Assistant (FRAME) (Fixed-Term, x2 Posts Available)
Bournemouth University —Bournemouth
- £34,610 - £43,482 a year
- Doctoral degree
- Research
- Machine learning
Bath and Body Works Fragrance Associate
NEXT —Southampton
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
10d

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Bournemouth

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

[This is a fixed term contract for maternity leave cover.]

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

support associate jobs in westbourne, dor

Delivery Station Liaison Agent

Operations & Logistics Internship, Amazon Logistics

Medical Laboratory Assistant - Cellular Pathology

Retail associate

JUNIOR SALES ADVISOR

Early Years & Playwork Practical - Associate Assessor - Remote

Team Member (Stock)

AML Investigations - Associate

Client Service Account Manager - Associate

JUNIOR SALES CONSULTANT

Lawyer Support Associate (Evening Shift) (6-month FTC)

Operational Regulatory Support Associate

Document Centre Associate (6-Month FTC)

Healthcare Assistant (Nights)

Area Manager

Associate Tutor - Wildlife, Marine Biology and Conservation - Animals - Remote

Healthcare Assistant

Associate Dentist

Post Doctoral Research Assistant (FRAME) (Fixed-Term, x2 Posts Available)

Bath and Body Works Fragrance Associate

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