Client support representative (entry level position) Work, Jobs in Westbury On Trym, Bst (with Salaries)

Client Support Representative (Entry level position)
Azets —Cardiff
- Full-time
- Microsoft Office
- Communication skills
Quick apply
Sales Representative
AGM international —Cardiff
- Full-time
- Sales
- No experience needed
- Leadership
- Referral programme
Quick apply
3d
Senior Transfers Specialist
Hartley Pensions —Bristol
- £32,436.30 - £36,000.00 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
Quick apply
2d

Related jobs to explore

Based on your search for client support representative (entry level position)

Client Support Representative (Entry level position)
Azets —Cardiff
Experience in dealing with customers/clients. Answering, screening, and forwarding incoming phone calls in a professional manner.
Quick apply
Sales Assistant
AGG Marketing —Cardiff
Interact directly with customers in *residential areas*. No prior sales background is necessary. Development in customer service and sales skills.
Quick apply
9d

I want to receive the latest job alerts for client support representative (entry level position) in westbury on trym, bst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client support representative (entry level position) jobs near westbury on trym, bst

Customer Support Representative jobs in Cardiff

Sales Representative jobs in Cardiff

Support Worker jobs in Inverness

Work From Home Online Customer Service jobs in Bradford

Customer Support Representative jobs in Bracknell

Customer Support Representative jobs in Coppull Pr7

Customer Support Representative jobs in Hornsea

Care Custody jobs in Heathrow

Sponsorship Care Worker jobs in London

Care Assistant jobs in Maidstone

Sales Representative jobs in Manchester M3

Pharmaceutical Sales Representative jobs in London

Sales Representative jobs in Glasgow

Sales Representative jobs in Brighton

Client Support Representative (Entry level position)

Azets -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Microsoft Office
Communication skills

Full job description

About us
Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice.
The role
The Client Support Representative involves actively contacting clients, usually by phone, email, or letter, to request tax return related information or address outstanding items related to their tax returns. This role will be working in the personal tax hub, focusing on maintaining positive client relationships while ensuring timely information. As a Client Support Representative at Azets, you will have the ability and motivation needed to:
Key accountabilities
Client Communication: • Communicating with clients via phone, email, or letter to prompt clients for their tax return information. • Answering, screening, and forwarding incoming phone calls in a professional manner. • Addressing enquiries promptly, with an excellent customer service ethos, and remaining calm under pressure. • Monitor and forward emails received to the shared inbox to the wider team. Information collection: • Proactively contacting clients with overdue invoices or payments to secure timely remittances. • Proactively contacting clients to request their signed tax returns. Relationship Building • Maintaining positive client relationships while resolving payment issues. Record Keeping • Maintaining accurate records of client interactions and tax return information statuses. • Creating and updating documents using the Microsoft Office suite and use of Azets document management systems, maintaining high standards of formatting and accuracy. This may involve some data entry and data analysis. • Managing tax return information printing and scanning tasks as needed. Escalation Escalating complex queries or unresolved issues to appropriate departments or personnel
Skills & experience
Skills Required: • Communication Skills: Excellent verbal and written communication skills for interacting with clients. • Problem-Solving: Ability to address client concerns and resolve payment issues effectively. • Interpersonal Skills: Ability to build and maintain positive client relationships. • Organisation: Ability to manage multiple client interactions and deadlines. • Conflict Resolution: Ability to handle challenging conversations. What are we looking for? • Experience in dealing with customers/clients.
Other
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more.
Job Reference: AZ05218

Quick apply

Refine Your Search

client support representative (entry level position) jobs in westbury on trym, bst

Client Support Representative (Entry level position)

Sales Representative

Senior Transfers Specialist

Related jobs to explore

I want to receive the latest job alerts for client support representative (entry level position) in westbury on trym, bst

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected